Models > WRS325SDHZ01 > Symptoms > Ice maker won’t dispense ice

Parts That Fix Whirlpool Refrigerator WRS325SDHZ01 Ice maker won’t dispense ice

Ice maker won’t dispense ice is a commonly reported symptom for the WRS325SDHZ01 Whirlpool Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your WRS325SDHZ01 Whirlpool Refrigerator that will fix Ice maker won’t dispense ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 60% of time
★★★★★
★★★★★
25 Reviews

Rated by 63 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This white ice bin auger drum comes with a washer.

$ 53.37
  In Stock
PartSelect Number PS372186
Manufacturer Part Number 4388736

Replacing your Whirlpool Refrigerator Ice Bin Auger Drum

Replacing your Ice Bin Auger Drum

Customer Repair Stories

plastic Ice bin auger broke and needed to be replaced

The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
  • Suzanne from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
54 of 62 people found this instruction helpful.
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Plastic bits dispensed from Ice Dispenser in Door

Removed Ice bin from Fridge

Removed all bolts on bin with nut driver...about six

Removed housing...be careful with spring on crusher/cube control rod

Removed C clamp on end of auger with small slotted screw driver and needle nose pliers.

Removed plastic nut on end of auger shaft

Removed Ice crusher jaws and laid them out in the correct order

Removed Ice propeller and installed new part

Put back together in opposite order

Easy
  • john from seaford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
203 of 239 people found this instruction helpful.
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Fixes Symptom 14% of time
★★★★★
★★★★★
3 Reviews

Rated by 8 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part attaches to the drive shaft of the ice dispenser motor.

$ 18.79
  In Stock
PartSelect Number PS11749442
Manufacturer Part Number WPW10169511

Replacing your Whirlpool Refrigerator Ice Dispenser Motor Coupling

Replacing your Ice Dispenser Motor Coupling

Customer Repair Stories

Ice dispensor motor would run but would not dispense ice at the door!

To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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motor coupling weld broken

Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
6 Reviews

Rated by 3 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This ice auger support, also known as a baffle, is a manufacturer-approved replacement part for your refrigerator ice maker. This part can become cracked or damaged, preventing your ice auger from doing its job. This repair requires extensive disassembly; take photos as you go to make reassembly easier. To replace this part, life the ice door out of the way and life the ice arm into the off position. Pull out the ice bucket and use a 1/4 inch nut driver to remove the screws holding the ice container and connecting rod in place. Pry the e-clip and washer off the bottom of the auger assembly. Use a 9/16ths wrench to remove the nut at the bottom of the auger. Pull off the auger teeth assembly and replace the auger support with your new part. Now you can begin reassembling.

$ 30.08
  In Stock
PartSelect Number PS11731223
Manufacturer Part Number W10852691

Customer Repair Stories

the floating baffle broke

took the auger off and baffle replaced the baffle put every thing back together installed back to the freezer tried it out it dont work have to tear into the the motor which works the auger to see if anything else is broke.
  • Darlene from Glasgow, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
7 of 14 people found this instruction helpful.
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Clogged Ice shoot in freezer door (curshed ice)

First remove the ice container from the freezer
and dump all of the ice. Remove the four
screws holding the front ice container cover. Remove the control arm screw and bracket from the bottom of the ice container, remove crusher housing (screws and retainer clip). Remove nylon
bearing nut on front of auger shaft (left handed threads). Remove crusher blades and spacers (remember order of blades and spacers). Remove broken floating baffle. Replace baffle and reverse removal procedures.
  • Lue from Wichita, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
20 of 25 people found this instruction helpful.
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Fixes Symptom 5% of time
★★★★★
★★★★★
54 Reviews

Rated by 4 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

Bucket only. All other parts sold separately. This part holds the ice once it's released from the icemaker.

$ 102.78
  In Stock
PartSelect Number PS11757044
Manufacturer Part Number WPW10670845

Replacing your Whirlpool Refrigerator Ice Bucket

Replacing your Ice Bucket

Customer Repair Stories

Ice bucket cracked and pieces broke off the bottom

I followed the video exactly, pausing it as I went along. So unbelievably easy! And I’m 78 year old great -grandma! Thank you
  • Elizabeth from SANDY, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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Ice bucket had cracked and came apart at the front bottom.

Watched a video on how to disassemble the old bucket and reassemble the new one. Piece of cake. Thank you for the part and how to video.

Henry
  • Henry from ROWLETT, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
101 Reviews

Rated by 15 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is an OEM replacement ice and water filter for your refrigerator. In side-by-side refrigerators, it is found in the top right corner or the bottom left grille. In bottom-freezer refrigerators, the filter is in the bottom left grille. In top-freezer units, the filter is located in the middle of the refrigerator. This NSF certified filter reduces 28 contaminants including pharmaceuticals, metals, minerals, pesticides, cysts, industrial chemicals, Class I Particulates and chlorine. It is made up of coconut carbon block and has three layers of filtration. The first layer is particle filtration that helps block larger contaminants. The second layer is micro-filtration, which prevents medium-sized impurities from passing. The third layer is called absorption filtration, which absorbs microscopic-sized pollutants. It measures 2 inches deep, 2 inches wide, 1-1/2 inches high, and weighs 0.5 lbs. To ensure your filter is working its best, it needs to be replaced every six months. This single filter has a simple, quick-turn installation feature that does not require any tools.

$ 104.16
  In Stock
PartSelect Number PS11701542
Manufacturer Part Number EDR1RXD1

Customer Repair Stories

The refrigerator display said I need to replace the filter.

When the filter arrived, I removed it from the package.
Upon reading the instructions, I removed the old filter.
When I removed the old filter I NOTICED HOW IT CAME
OUT SO THAT I COULD HOLD THE NEW FILTER IN
THE SAME POSITION AND REPLACED IT WITH THE
NEW IN THE SAME POSITION. When I closed the cover
door, I went to the display panel and reset water filter display.
  • ronald from SEVERNA PARK, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 9 people found this instruction helpful.
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no problem. the ice and water need to be replaced every 6 months

Took off the cover, pulled out the old filter, inserted the new one and closed the door.
  • Patricia from ALAMEDA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
15 of 25 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
26 Reviews

Rated by 16 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This genuine OEM ice maker kit is designed to fit refrigerators that did not originally come with an ice maker. This kit contains everything needed to install the new ice maker on your refrigerator including: the ice maker, ice bin, inlet valve, fill tube, and hardware. If your new ice maker does not function properly after being installed, check the freezer temperature. The freezer must to be around zero degrees Fahrenheit. Remember to disconnect the power and water supply to your refrigerator before beginning this installation. Make sure to check that your model is compatible with this part before ordering. Note: The manufacturer has updated this part. It may differ in appearance but will function the same as the original.

$ 127.41
  In Stock
PartSelect Number PS16660327
Manufacturer Part Number W11510803

Replacing your Whirlpool Refrigerator ICEMAKER

Replacing your ICEMAKER

Customer Repair Stories

REplaced ice maker

Replacement was very easy as new ice maker was identical to the old one. Took about 10 minutes.
  • M from Lafayette, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
28 of 40 people found this instruction helpful.
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Wanted to install ice maker in my freezer

I was clening my uprght freezer and noticed that it was preped for an icemaker. I first went to the Whilpool website and could not find my part as my freezer was a 2008 model.

I saw PartSelect on the search page and went to thier site.
I put in my modle number of the Whilpool Ice maker kit that was on the back of my freezer. PartSelect had the part in stock and approx $18.00 less than the other kits listed on the Whilpool site (that did not match my kit number). I orderd the kit on Sunday and it arrived on Wednesday. It took less than and hour to install. Every part I needed was included. The following day I installed the water line and now I have an extra icemaker.
  • Donald A. from ORLANDO, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
74 of 106 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
3 Reviews

Rated by 1 customer 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part consists of a cube and arm that upon activation opens the ice container gate and allows the ice cubes to enter into the chute and into the ice and water dispenser.

$ 152.31
  In Stock
PartSelect Number PS11738908
Manufacturer Part Number WP2152713

Replacing your Whirlpool Refrigerator Soleniod Assembly

Replacing your Soleniod Assembly

Customer Repair Stories

Ice dispenser would not work

According to all the information on the internet diagnosing the problem with my in door ice dispenser, the problem seemed to be with the solenoid which I ordered from PartSelect. However, when I got into the repair, I found the problem was with the electrical switch that activated the ice dispenser. A couple of the plastic studs that hold the switch in place had broken which did not allow the switch to be activated. I replaced the small plastic keeper study with small screws and now the ice dispenser works fine.
  • James E. from Bradenton, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Ice maker would only deliver crushed ice not cube's

Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.
  • MICHAEL from NORTH PORT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
36 of 54 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
1 Review

Rated by 3 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

$ 23.76
  In Stock
PartSelect Number PS10066071
Manufacturer Part Number W10749708

Customer Repair Stories

Auger would not turn properly

I took out the ice bin and in the back where the auger meets the ice bin I had to replace the small plastic piece to hold the auger in place when using the automatic ice maker. It was an easy fix.
  • Tanya from Lakebay, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
6 of 12 people found this instruction helpful.
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