11020102311 Kenmore Washer - Overview
Sections of the 11020102311
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Lid Latch Assembly
PartSelect #: PS3497627
Manufacturer #: W10404050
This washer lid switch is a critical safety component designed to halt the spinning motion of the tub when the lid is opened. Its primary function is to prevent accidental contact with moving parts du...
$48.81
In Stock

Washer Drive Pulley
PartSelect #: PS10057144
Manufacturer #: W10721967
This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging th...
$37.65
In Stock

Washer Drive Belt
PartSelect #: PS11747978
Manufacturer #: WPW10006384
This genuine OEM drive belt is designed to transfer power from the motor to the drum in select Whirlpool, Maytag, Kenmore, and other compatible washing machines. Operating at 115 volts and 60 Hz, the ...
$28.25
In Stock

Dryer Screw
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$7.93
In Stock

Washer Shift Actuator 120v 60hz
PartSelect #: PS11747977
Manufacturer #: WPW10006355
This shift actuator is a genuine replacement component designed for top-load washing machines. It plays a critical role in transitioning the washer between agitation and spin cycles by shifting the tr...
$52.31
In Stock

Washer Water Inlet and Valve Assembly
PartSelect #: PS11757114
Manufacturer #: WPW10683603
This water inlet valve is a key component in top-load washing machines, responsible for regulating the flow of hot and cold water into the appliance. It electronically opens and closes to deliver the ...
$68.35
In Stock

Washer D-Shaped Knob Insert
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$10.42
In Stock

Lid Latch Strike
PartSelect #: PS11750882
Manufacturer #: WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
$30.86
In Stock

Hose Clamp
PartSelect #: PS11740613
Manufacturer #: WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
$9.92
In Stock

Lid Hinge Mounting Screw
PartSelect #: PS11748588
Manufacturer #: WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
$8.35
In Stock

Lid Bumper
PartSelect #: PS11747040
Manufacturer #: WP9724509
This gray and white washer lid bumper contains a rubber bottom and is sold individually.
$8.35
In Stock

Drain Pump - 120V 60Hz
PartSelect #: PS11751719
Manufacturer #: WPW10276397
If your washer isn’t draining properly or making strange noises, this drain pump could be the fix. It’s the part that helps push water out of the tub during the cycle, keeping everything running smoot...
$94.54
In Stock
Questions And Answers for 11020102311
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Danielle
March 14, 2025
Good day,
i did try Resetting And Recalibrating and i had the code : F7 E1 = Basket speed sensor fault. How i can fix it please??
Merci
Danielle
For model number 11020102311
Hi Danielle, Thank you for reaching out. We suggest checking the belt first. Make sure it is not worn lose and able to spin the basket at the proper speed. This could also indicate a faulty and worn drive motor or drive pulley. We hope this solves your problem!
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Common Symptoms of the 11020102311
[Viewing 15 of 15]Will Not Start
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Leaking
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Will not agitate
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Spinning Issues
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Will not drain
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Lid or door won’t close
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Spins slowly
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Burning smell
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Noisy and Marks Left on Clothes
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No hot or cold water
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Locking Issues
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Cycle Not Advancing
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Water Filling Issues
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Shaking and Moving
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Draining Issues
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer faile
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d which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
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Parts Used:
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David from Los Alamos, NM
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
320 of 399 people
found this instruction helpful.
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Defective lid latch - Cabrio Washer
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this inform
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ation the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
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Parts Used:
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William from Wakefield, RI
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch
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and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
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Parts Used:
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Jerry from WALLA WALLA, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
91 of 122 people
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