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36368965897 Kenmore Refrigerator - Instructions

All Instructions for the 36368965897
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Frame that supports the vegetable drawers was broken on both sides.
Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Ellis from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 13 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb (40W)
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
15 of 29 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb (40W)
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 36 people found this instruction helpful.
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Broken rails - drawers do not close well
Very easy. Removed all the parts from the fridge. Removed the glass. Unscrewed the two screws holding the rails to the front and rear support. The front support that has the "fruit" and veggie" settings, you have to remove the plastic name cover off to expose the front screws. The install is the reverse of the removal. The only "tricky" part is remembering the configuration (left from right) and removing the vinyl edging that the glass rests on from the old left and right rails and placing it on the new rails. Good Luck to all! "Quality is not an act, it is a habit" - Aristotle
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Stephen from Charlotte, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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missing center cover slide for vegetable bins
I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks
Parts Used:
Center Cover Slide
  • Jean from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 8 people found this instruction helpful.
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Both side rail guides had broken
I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver under there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Carol from Bowie, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The front of theDrawer Slilde Rail broke off the rail.
Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.

Replaced the shelf and the 2 deawers.

What's the big deal? Any 78 year old woman can do it.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • Irma from Tylertown, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Bracket was broken near the front mounting location causing the rt drawer
First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • John from Palatka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb (40W)
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 14 people found this instruction helpful.
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb (40W)
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
Light Bulb (40W)
  • Roscoe G from ROCHESTER, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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the plastic part had broken and wouldn't support drawer
Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they were fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.
Parts Used:
Vegetable Drawer Slide Rail - Left Side
  • Beverly from Pensacola, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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I found a broken slide rail after replacing a center slide rail.
I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • Anna from Weatherly, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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My wife forced the fruit drawer in and snapped the slide rail.
I pulled out the shelf and removed the 2 screws holding the broken side rail to the shelf frame. I then screwed the new rail in and set the shelf back in.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • Mark from Keyport, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Left drawer slide broken replaced both right and left
Removed drawers and glass shelf. Removed screws that hold old slide rails in place. Installed new rails and re-installed cover for vents. Placed assembly back in and installed drawers.
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Daniel from Chesapeake, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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All Instructions for the 36368965897
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