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Iluminada
June 28, 2021
Filter light flashing even after it has been cleaned
For model number AHP10LZQ1
Hello Iluminada, Thank you for the question. You will need to Press Reset Filter to turn off the LED and reset the accumulated run time. You may need to unplug the appliance, remove and replace the filter and then plug it back in to reset. We hope this helps.
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Wanda
June 1, 2023
Need a remote control
For model number AHP10LZQ1
Hello Wanda, thank you for reaching out. The compatible remote control for your model is part number PS16217245. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you!
The model number in my original receipt email is AHP10LZ, without the “Q1”. I want to order a replacement remote. Is AHP10LZQ1 the correct model number to use for a compatible remote?
For model number AHP10LZQ1
Hi Bob, thank you for reaching out. Yes, the model number you have mentioned is the correct model number to use for a compatible remote control. Your model comes with Q1 and Q2 extensions. The compatible remote control for your model is part number PS16217245. We hope that helps!
I used a screw driver and pliers to remove the existing filter. Before installing the new filter, I vacuumed the front grill as well as the metal cooling coils to remove any dust or dirt. I then istalled the new filter by pushing it into the space in front of the metal cooling coils. No tools were required. I then replaced the front gr
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