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JMC2127WS02 Jenn-Air Microwave - Overview

Sections of the JMC2127WS02

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Keep searches simple, eg. "belt" or "pump".
Microwave Door Switch 250v – Part Number: W10211972
Microwave Door Switch 250v
★★★★★
★★★★★
(2)
PartSelect #: PS2338920
Manufacturer #: W10211972
This door switch (Primary and Secondary) keeps the microwave from running when the door is open. NOTE: Two switches required. Sold individually.
$42.95
  In Stock
Microwave Halogen Light Bulb – Part Number: W10886919
Microwave Halogen Light Bulb
★★★★★
★★★★★
(12)
PartSelect #: PS11765655
Manufacturer #: W10886919
This part is the replacement halogen light bulb for your range. The bulb is 10 watts and 12 volts. The halogen lamp lights up the inside of the oven you can see the cooktop more effectively in darknes...
$25.95
  In Stock
Microwave Turn Ring – Part Number: W11110134
Microwave Turn Ring
★★★★★
★★★★★
(4)
PartSelect #: PS12074822
Manufacturer #: W11110134
This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
$47.95
  In Stock
Glass Turntable – Part Number: W10818723
Glass Turntable
★★★★★
★★★★★
(3)
PartSelect #: PS11723131
Manufacturer #: W10818723
This genuine OEM Whirlpool Glass Turntable offers enhanced cooking convenience in your microwave. Crafted from durable glass, the tray measures just over 14 inches in diameter, providing ample space f...
$92.10
  In Stock
Cover – Part Number: W10915651
Cover
★★★★★
★★★★★
(2)
PartSelect #: PS11769950
Manufacturer #: W10915651
Introducing the Whirlpool Microwave Inlet Cover, a genuine OEM part specifically designed for certain Whirlpool brand models. This vital replacement part serves to shield your microwave's waveguide ch...
$49.95
  In Stock
Turntable Motor – Part Number: W10911403
Turntable Motor
★★★★★
★★★★★
(2)
PartSelect #: PS11769794
Manufacturer #: W10911403
Introducing the Whirlpool Turntable Motor, an essential and authentic OEM part designed to maintain the performance of your microwave oven. This turntable motor is skillfully engineered to rotate the ...
$69.25
  In Stock
Motor Coupling – Part Number: W11179756
Motor Coupling
PartSelect #: PS12348608
Manufacturer #: W11179756
Enhance the efficiency of your microwave with this genuine OEM turntable motor coupler from Whirlpool. This unique component acts as a connector between the turntable motor and the tray, playing a cru...
$26.95
  In Stock
MAGNETRON – Part Number: W11346197
MAGNETRON
PartSelect #: PS12717479
Manufacturer #: W11346197
This part is used to generate microwave energy/heat.
$158.35
  In Stock
Screw – Part Number: WPW10068250
Screw
PartSelect #: PS11748102
Manufacturer #: WPW10068250
This screw is sold individually.
$8.95
  In Stock
Microwave Inverter – Part Number: W10217711
Microwave Inverter
★★★★★
★★★★★
(1)
PartSelect #: PS2342258
Manufacturer #: W10217711
The inverter acts like the brain for the microwave. It sends high voltage to the magnetron to produce heat.
$196.00
  On Order
Lamp Lens – Part Number: W11193483
Lamp Lens
PartSelect #: PS12348897
Manufacturer #: W11193483
$48.95
  In Stock
Microwave Rodrel – Part Number: WPW10120235
Microwave Rodrel
PartSelect #: PS11748603
Manufacturer #: WPW10120235
$10.95
  In Stock

Questions And Answers for JMC2127WS02

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Common Symptoms of the JMC2127WS02

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Tray won’t turn
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Won’t turn on
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No heat
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Noisy
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
Parts Used:
Microwave Door Switch 250v
  • E G from SILVERDALE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
10 of 13 people found this instruction helpful.
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Burnt out Microwave Lamp
IMPORTANT: DO NOT TOUCH THE REPLACEMENT LAMP WITHOUT WEARING CLEAN GLOVES. FILM OR FINGER PRINTS ON THE LAMP GLASS WILL CAUSE PREMATURE FAILURE OF THE LAMP.

Remove the 4 screws on right and left mounting rails that hold the unit to the kitchen cabinet.
Remove the oven door
Remove the chrome oven vent strip below the oven door. This allows a pry point beneath the combo microwave oven assembly to lift up the unit while pulling it out. (Assembly weighs 250 pounds)
Pull the unit out from the cabinet housing about 2-3 inches to reveal the right and left sides and the 4 screws holding the the control panel.
Remove the 4 control panel screws and pull off the face of the control panel
Remove the 2 harness connectors and the ground wire holding the control panel to the unit.
Unclip the circuit board above the lamp connector and slide it back out of the way. The lamp is now accessible.
Remove the lamp spring holding the lamp to the cabinet.
Remove the old lamp
Install the new lamp using clean gloves
Reassemble in reverse order.
Parts Used:
Microwave Halogen Light Bulb
  • Donald from SOLVANG, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Bulb entirely to small and unopened
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
Parts Used:
Microwave Halogen Light Bulb
  • Carolyn from BURLESON, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
2 of 2 people found this instruction helpful.
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