SEARS General Electric Range - Instructions
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Oven tempature was approximately 150 degrees to low
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
Parts Used:
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James from Austin, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
-
Tools:Nutdriver, Screw drivers
222 of 261 people
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Oven would not heat to the correct temperature
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
Parts Used:
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Michael from Lawrenceville, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
40 of 63 people
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F2 error message on my GE oven indicated need for new heat sensor
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, the new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!
Parts Used:
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Joseph from Brick, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
25 of 29 people
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Large burner would operate on high setting only.
1. Removed the back panel.
2. Disconnected the wires from the old switch while connecting wires to the new switch one at a time.
3. Installed the new switch and broke off the excess metal on the post which fits into the burner knob on front of the range.
4. Replaced the burner knob and replaced the back panel.
2. Disconnected the wires from the old switch while connecting wires to the new switch one at a time.
3. Installed the new switch and broke off the excess metal on the post which fits into the burner knob on front of the range.
4. Replaced the burner knob and replaced the back panel.
Parts Used:
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Ernest from Bellevue, NE
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
22 of 28 people
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oven shut down code F3
As has been said shut down unit,Breaker fuse.If you do not have install info.Get a copy on line. If you have another set of hands it would not hurt.! this has been stated before. Remove door, Remove 4 screws , to slide unit out,I used a saw horse with some cribing secured to the horse to get height, Pull the oven out so that the two front supports are on the saw horse,and the back two are up to the edge runner.I used about a 1 ft stool for working height. Remove the top elec. cover sheet metal 2 screws. You will see were the wireing runs down the back. Get a small mirror,and flash light. Look down the wire opening in the back, you see the sensor connection ,I made a hook out of a coat hanger to grab it with. Pull it up before you disconnect it ,tie a piece of string to the sensor side of the connector , use 2 Ft. then disconnect remove two screws from inside the oven. And remove,sensor tie string on to new sensor connector pull through and connect.on top.Then replace everything cck every thing Twice!Doing this i didn"t have to pull the unit all the way out! LATER GOOD LUCK!
Parts Used:
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Richard from Jupiter, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
17 of 24 people
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oven would not cook over 325 degrees and sometimes would burn your food.
I removed the unit from the wall,removed the back panel to access the wires to the sensor,cut the plug off of the new sensor and strip the wires back,used the wire nuts to attach the new sensor,put all back together and slid back into the wall and works excellent.
Parts Used:
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phil from forney, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
15 of 19 people
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Oven not heating
It was very easy I removed two screws unpluged the sensor and wire spliced it together and also replaced the modual on the top of the stove and it was that easy.
Parts Used:
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Joseph from Stuart, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
14 of 21 people
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Oven would not maintain set temperature
No problem installing oven sensor, but I diagnose the problem wrong, I need to change(ERC-11)control p/n wb27k5140
Parts Used:
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Leonel from Biddeford, ME
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
11 of 16 people
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Right front burner out.
Ever the optimist, I'd replaced the burner on this relic of another time to no effect. That left the switch. You guys should know that when a burner element goes bad it can take out the switch. I should have put a meter on it. Wehn I looked for a replacement a few months ago there were still factory parts available, but they were $80 or so and I wasn't inclined to risk that on a 40 year old range. I offered to replace the raange for my daughter as a Christmas present but she like this old thing. It was an unusual size with a pan storage compartment on the left. I went on line and found this universal replacement for about $25 delivered. What the heck. I ordered it and it arrived within a week. I pulled the stove out, killed the breaker, pulled the knob off, used a nut driver to take ther rear panel off, two phillips screws under the knob hold the switch in. The terminals on the old switch are in a slightly different order but are clearly marked L1, L2, H1, H2 and P. The P is the power and has a smaller terminal so you can't put it on the wrong one. Just examine the old switch ( it was marked the same way) take off the L1 and put in on the L1 of the new switch and so on, make sure you use the correct knob adapter to fit your old knob and break the switch stem to the correct length. It will break easilly if you hold it with one pliers and break it with another. Screw the new switch in place with he old screws. At this point, I closed the breakers and tested it. It worked fine. I turned the breakers off again. Buttoned it up and slid the stove back into place. 20 minutes tops. Great product. Good for another forty years.
Parts Used:
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Larry from Prairie Village, KS
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
8 of 12 people
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Swicth Stem Broken
Disconnect power. . . Remove control panel, pull wire connectors,[note location] remove old switch, install new, install wires, snip stem to length, set knob . . . Turn on power - works. [Note this is a live part even when not connected]
Parts Used:
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FRANK from COPAKE, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
8 of 13 people
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Lost the oven
Replaced the clock control lens with buttons. Saved us from purchasing a new oven. A Sears repair man told us to get model number and look online for the part we needed, and we found PartsSelect. Great! Very happy.
Parts Used:
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Michelle A. from Pittsburgh, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 11 people
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Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
Parts Used:
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Richard from PLANO, TX
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
5 of 7 people
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Electric Burner Control Broken
New one a little different ,but it was marked for wiring!
Had to install upside down because wires would not reach right side up!
Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up!
Works fine! Now all burners work again!
Had to install upside down because wires would not reach right side up!
Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up!
Works fine! Now all burners work again!
Parts Used:
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Robert from VINELAND, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
4 of 5 people
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infinite switch would not shut off at times.
First shut the power to the stove,then had to slide the stove out so I could get at the back to remove the panel screws.Once you have the back off remove the knob on the front.Under the knob is 2 phillips screws that you need to remove.Next I took the new switch and matched up the wires to the old switch.Reinstall is the reverse.Once the switch is in place you must remove the excess shaft to match the length of the old one.This is done with the use of 2 pliers,you grasp the shaft with both pliers and snap it off where you need it.The kit comes with spacers so you have got to match up the right one so the switch is solid on the shaft.This finishes the project,next turn the power back on and check that all is working ok.Job finished.
Parts Used:
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Ervin from Milford, DE
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 11 people
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F2 error code when oven was set at a higher temperature.
I pretty much followed the youtube video posted under the part that I needed. Turned off electricity to that area of the house. Unplugged stove. Took out the old sensor, pushed new sensor cord through the back hole. I did put a small amount of tape,so I could pull it through from the back better. It was impossible to get the clip disconnected in the back and the new clip didn't match up correctly anyway. Ended up having to cut the wires and strip them. I twisted them together and put on the ceramic wire nuts on. Reversed ever thing I did and F3 appeared. Looked that code up on internet. It was from an open or shorted oven. Suggested I check the connections. Pulled stove out again, unscrewed caps on wires and noticed the sensor's wire had another cloth type coating on it. I gentle cut that off, twisted and capped wires again. Plugged in oven, turn on electricity, and tried out stove. Everything is working just fine. Everything took a little longer because this was first time doing this type of repair.
Parts Used:
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Rachele from OCEANSIDE, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 4 people
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