WTW7500GW2 Whirlpool Washer - Overview

Hello Jeannie, Thank you for the question. If the appliance has Power but is not starting the cycle, you may have a defective Lid Latch Switch, PartSelect Number PS11731620. The Switch tells the controls when the Lid is closed and it is safe to start the cycle. We hope this helps!

Hi Steve, thank you for your question! Yes, the drain line clogs slow down the drainage. Lint and related fragments occasionally find their way into the drain and muck up the pipes, leading to a clogged drain. Remember, all of the dirt and grime on your clothes doesn’t just disappear. It goes down the drain. So any grease, oils, and general debris on clothing can lead to clogs over time. Hot water and baking soda make for a simple, powerful, and low-cost solution here. This combination is one of the best homemade solutions for unclogging a drain. Start by unplugging the washing machine and gently moving it away from the drain. Do this slowly so as not to disturb the hoses on the back. Boil at least 1 gallon of water and have it ready to go. Between the hoses where the machine hooks up to the water supply, you will find the washing machine drain hose. Remove it from the drainpipe, and you will be able to see directly down the pipe. Slowly and carefully pour the hot water down the pipe. You can use a funnel with a narrow-mouthed pitcher to avoid spills. Add the baking soda and pour it down the drain. Pour approximately 1 cup for every gallon of boiling water. Make sure to do this after pouring the water, not with the water. For an added boost, make a 1:1 mixture of vinegar and water and pour this down the drain last. Repeat as necessary. You can also use standard drain cleaner, which is a fairly reliable option here, though these cleaners are on the abrasive side, so do not go overboard and choose a non-corrosive product. Wear latex gloves and protective eyewear when dealing with heavy-duty drain cleaners. We hope this information helps!

Hello Richard, thank you for your question. Try rocking the appliance from side to side or back and forth. If it's rocking a lot, your flooring or appliance's feet may be uneven. You can adjust the washer feet or place the washer on a piece of plywood. If your washer is level, we suggest replacing the suspension. Part number PS12347544. We hope this helps.

Hi William, thank you for your interesting question. If plugging your washer is tripping GFCI often, it is possible that you are plugging your washer into an overloaded circuit. To prevent this from happening, make sure that your washer has a dedicated circuit. You can do it by plugging your washer into an alternative power outlet and seeing if it still trips. Check your washer's wiring for any visible damages. We would also recommend checking the power cord of your washer. It can get damaged, which can cause a short circuit. Please contact us anytime if you require further assistance.

Hi Sameerah, thank you for reaching out. According to our research on the model, the lid lock latch appears to be faulty and you may need to replace it with part number PS11731620. If you need help placing an order, customer service is available 7 days a week. Glad to be of help!