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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Dishwasher Dish Rack Adjuster Kit - Left and Right Side Specifications
This rack adjuster kit (Dishrack Adjuster Kit, Adjuster Kit, Dishwasher Rack Adjuster) will adjust the height of the upper rack of your dishwasher. It connects to the dishrack. The kit is constructed of grey plastic and metal, and measures approximately 12 inches wide and 6.5 inches tall. The rack adjuster can break from material fatigue or prolonged high temperature exposure. High temperature exposure can compromise the integrity of the materials. If the rack adjuster breaks, your upper rack may fall down, may be unlevel, or the door may not close. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design (2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings)
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Repair Tip: It is recommended to replace both the right and left adjusters at the same time, as they wear at a smiliar rate. You will need the rack adjuster kit if a wheel breaks, or there is an issue with connecting to the rack itself.
Replacing your KitchenAid Dishwasher Dishwasher Dish Rack Adjuster Kit - Left and Right Side
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Not cleaning dishes properly | Door latch failure | Leaking
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Debra B - August 28, 2024
Verified Purchase
Easy repair
With the right part repair is easy! Video tutorial a great help. Thank you. I hope I don’t need you again but I won’t hesitate to order If the need arises.
★★★★★
★★★★★
Aria O - September 19, 2024
Verified Purchase
Accurate Parts
Accurate parts, appropriately advertised, good communication and delivery. Thanks.
★★★★★
★★★★★
Michael M - September 21, 2024
Verified Purchase
Worked as expected
The service in ordering was great. Parts came quickly. The service installation video was right on the money. Price was reasonable and the pots work great. Easy install.
★★★★★
★★★★★
Matt O - October 13, 2019
Verified Purchase
Rack adjustment kit
The part was an exact match great condition and arrived promptly. They could have thrown in an instruction sheet , that would be nice.
★★★★★
★★★★★
Mary Jo M - November 6, 2024
Verified Purchase
Better metal parts
Good quick service and a good metal upgrade from original plastic parts
★★★★★
★★★★★
Nadine B - March 9, 2018
Verified Purchase
worked as expected.
Rapid response, Excellent service, easy repair.
★★★★★
★★★★★
John K - March 12, 2018
Verified Purchase
Done in 15 minutes.
Perfect replacement part, just what I needed to save my top rack and it's busted wheel clips.
★★★★★
★★★★★
Rebecca B - June 20, 2024
Verified Purchase
Easy fix
The part came fast and easy to install. The video tutorial was so helpful. I’ve never done this type of repair before and it ended up being very easy. Saved a a lot of $$ too.
★★★★★
★★★★★
Michael K - March 10, 2018
Verified Purchase
Great improvement from original parts
Although the parts do not come with installation instructions the assembly was fairly logical once the old parts are removed. The new parts are a great improvement over the originals-much sturdier and smoother.
★★★★★
★★★★★
James W - March 8, 2018
Verified Purchase
Perfect part
Wished it had instructions but was able to figure it out. Very well built
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 116 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
dishwasher rack broken
I followed the video instructions, they were very clear. Only issue is the screws have a special head. They provide a small tool for it, but it would be easier if the head was just a philips head.
David from SAN FRANCISCO, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
4 of 6 peoplefound this instruction helpful.
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Rack was drooping, falling off wheels.
VIEW THE INSTALLATION VIDEOS. They made it clear and simple...wish every company did them...
Plastic pieces had broken on both the top and bottom racks
The parts select site had an excellent breakdown of what I needed to replace. When I got the pieces, however, it wasn't so apparent how to do it. I actually used YouTube video to show the process.
The trickiest part was actually uninstalling the broken pieces. I had to work backwards through the YouTube video.
The o
... Read morether tricky bit is having a sense of how hard you can push to snap plastic pieces in and out.
Also, watch the whole video! I didn't, and I ran out for a tool (a star driver, I think that's what it's called) that was actually in the bag of screws that came with the assembly.
It seems like Kitchen Aid realizes they have a problem with plastic fatigue, because they have replaced some of the plastic parts with metal.
If you take your time and stay organized this is a very doable repair.
Just took the top rack out - set it on a wide flat surface - and removed the old parts and put in the new....since the pictures to follow were a little faded, it took a minute to figure out which direction things went...after that, it was fairly quick and easy.
Rise from Roseburg, OR
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 5 peoplefound this instruction helpful.
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Take out old broken parts and install new ones
Followed the instructions from the U Tube video by Matt from Appliance Video for Adjuster Kit W10712394. Matt did an outstanding job describing exactly how to remove the old parts and install the new ones. He speaks slowly and precisely and left no detail behind. Removing and installing the parts went like a breeze! Thank you Matt!
Franco from UNIVERSITY PK, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
4 of 6 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
191 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Susan
July 20, 2017
The wheels on my top rack snapped off and there are a lot of parts in this picture. I don't know what I need to fix this. Am I buying what I need?
Hi Susan, thank you for getting in touch. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. The W10712394 assembly includes all the parts you will need to replace, and repair your top dishrack. Please let us know if you have any further questions.
232 people found this helpful.
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Tiff
July 20, 2017
The wheels that roll the top rack were torn off. I put my model number in and your website it is telling me that I need this part # W10712394. But I looked at the pics and everything looks metal but my parts are plastic and look a lot different. Are you sure this is what I should be buying? I really need to fix my dishwasher. Pls help!
Hello Tiff, you are right, the parts in the picture will look different than the parts you are replacing. This kit is newly designed by the manufacturer, and it is the right wheel kit W10712394 for your model. By following the instruction sheet provided it will show you how to install the parts, and should be as good as new. Best of luck with this repair.
136 people found this helpful.
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Michael
September 24, 2017
The top rack of our KitchenAid dishwasher keeps falling out of the roller wheels.The roller wheels appear to be fine, but it looks like the male inserts which attach the rack to the wheels have lost their clips ... so the rack never "locks" into place.Please let me know which parts I need to repair this incredibly annoying problem. Thanks.
For model number KUDS30IXSS6
Hi Michael, Thank you for the question. In order to replace the axle that holds the wheel you will need to replace the, Rack Adjuster Kit - Left and Right Side,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!
115 people found this helpful.
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Alisia
August 21, 2017
When i typed in the model number to my dishwasher on the website, it showed up as unknown. The pieces connecting the top rack to the side rail are broken and the top rack is falling off the track. Which parts can i order to fix this problem?
For model number KUDS35FXSSA
Hi Alisia,
Thank you for your inquiry. I found your model number on one of our resource sites and the rack adjuster kit - left and right side, part number W10712394, you mentioned in your question to us is what you need to fix the issue. The parts were previously made of plastic so Whirlpool redesigned them and now they are made of metal to make them more durable. I hope this helps. Thank you and have a great day!
38 people found this helpful.
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Brandon
November 18, 2017
The plastic pieces that attach the wheels to the rack snapped on both the left and right sides of the upper rack. Is this the part I will need to rectify the problem?
For model number KUDS30FXSS5
Hi Brandon, Thank you for the question. yes you will need to replace the Rack Adjuster Kit - Left and Right Side.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Good luck with the repair!
33 people found this helpful.
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Karl
November 1, 2017
This is more to confirm what the experts have been reiterating. The new, updated, metal part fits well and is much more robust than the original.Our top and bottom racks had problems with the plastic axles sheering off.The new design uses a solid axle core instead of 3-4 "fingers" holding the wheel on. You will love the update.
For model number KUDS30FXBL1
Hi Karl, Thank you for the information. It really has been a good update. Glad we were able to help you!
23 people found this helpful.
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Roger
September 8, 2017
Upper rack device that holds roller-wheels to rack have snapped off and I can't figure out what part i should order that attaches the wheels securely to the upper rack and keep the rollers in the upper track; thanks!
For model number KUDS30FXSS9
Hi Roger,
Thank you for your inquiry. This would be the part that you would want for that. The manufacturer redesigned this part so now it comes in a kit with both sides. Good luck with your repair.
22 people found this helpful.
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Francis
December 22, 2017
Rack wheel clip broken rack keeps falling out i order positioner Part number: ps11750093 is this correct part
For model number KUDE20FBSS0
Hi Francis,
Thank you for your question. If it is your wheel that is broken, you would have to replace your rack adjuster kit. I hope that helps. However if it is only your positioner that is broken, you would only need to replace the positioner. Good luck with your repair.
22 people found this helpful.
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Wayne
October 29, 2017
I need new rollers and guide for the top rack. Is this the part that i need?
For model number KUDS30FXBL5
Hi Wayne,
Thank you for your question. Yes this would be an updated kit for your appliance. It will replace both rack adjusters on your rack. Good luck with your repair.
21 people found this helpful.
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Steve
September 21, 2017
The roller wheels on my top rack broke and looking for the correct replacement. Looks like I may need part w10712394 but wanted to confirm. Thank you.
For model number KUDS30FXWH4
Hi Steve,
Thank you for the question.In order to replace the top rack rollers you need to replace the Rack Adjuster Kit,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!
21 people found this helpful.
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