Range Surface Burner Element WB30X24400

Hello Susan, Thank you for your inquiry. The receptacle clip part# WB02K10381 for the burner is sold separately or as part of the surface burner terminal block kit, part# WB17X210. Hope this helps!

Hello Tim, Thank you for the question. This is normally an indication the Surface Burner Switch that controls the element will need to be replaced. We also suggest checking the wiring to the switches and elements for damage and make sure everything is secure. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hi Joseph, thank you for your question. It should be glowing completely red, yes. You can test the parts that control the burner and the burner itself to see what the issue is. Be sure to cut power to your appliance and remove any parts before doing tests. There are a couple of parts that could cause this issue specifically. You will need a multi meter to be able to test the parts. The first part you will want to check is your element. It should be reading between 0 - 50 ohms to be working correctly. The other part to check would be your infinite (or surface burner) switch. When you remove that part from the appliance, connect each probe from your multi meter to the prongs and then turn the switch to an on position. If you get no continuity then the switch is the issue. It could also be your wiring that is the issue but you should see visual damage on that part in most cases. Good luck with your repair.