Refrigerator Control Bracket WP2180226

Hi Joe, Thank you for your question. If the ice and water stopped dispensing, there are some parts that you will need to check to see which one is causing the issue. You will need to check the control bracket, the ice door kit, the ice bin coupling, the ice maker control assembly, the emitter and receiver boards, the micro switch, the water inlet valve, the water filter and the water tubing. I hope this helps. Thank you and have a great day!

Hi Steven, Thank you for your question. There are instructions listed on our website with the part that a customer has left that you may reference, "The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated. Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced. Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order. The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order." I hope this helps. Thank you and have a great day!

Hi Ken, Thank you for the question. You first need to check to see if the water valve at the back of the appliance is releasing water. If the ice maker is making ice but not dispensing you need to replace the Dispenser Switch, Part number PS11739028. If the ice maker is not filling with water to make ice, you would need to look at the Water Valve, PartSelect Number: PS11731255. Hope this helps!

Hi Kenneth, Thank you for your question. To remove the front cover from the door, you will need to use a flat head screw diver along the bottom corners to allow it snap out. There is a video on our website that you can reference on how to remove the front cover. The refrigerator in the video may not show exactly like the one you have and the part being installed is an actuator, but it will give you a general idea on how to remove the part. You will find the video under part number PS1526381. I hope this helps. Thank you and have a great day!

Hello Bruce, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11739027. Hope this helps!

Hi Ken, Thank you for the question. In order to gain access to the plastic control bracket you will need to pop the front facing off. You can do so my using a small flat head screw driver or a plastic putty knife.Hope this helps!

Hello Ronald, Thank you for the question. If the bracket is the issue, you will see physical damage to the bracket. The valve has two solenoids, one for the water dispenser and one for the Ice maker. I suggest testing the solenoids with a multimeter. There are two solenoids on the water valve. These solenoids are sometimes referred to as coils. There will be two wires attached to each solenoid. Be sure to label each of the wires so that you are able to properly reconnect them later. These wires are held in place with metal slip on connectors. Grasp firmly on each connector, one at a time, to disconnect the wire from the solenoid. Do not pull directly on the wire, pull from the metal connector. Set your multi meter to the ohms resistance scale X 1. Place each of the meter's probes to one terminal. Because the reading can vary from brand to brand and from model to model, there is no one reading you should receive. However, if your test produces a reading of infinity, then the solenoid is bad and the water valve should be replaced. Hope this helps!

Hi Diane, Thank you for the question. Sounds like the auger motor might be defective, Ice Dispenser Kit Motor - 120V 60Hz, Part Number: PS11739113. The motor may have to be replaced. Hope this helps!

Hello Bruce, thank you for your question. It sounds like the issue is with the water valve. The water valve might be working to dispense the water to the dispenser section but not the icemaker. I would recommend testing/replacing the water valve part number WP2188786. I hope this helps!

Hello David, thank you for your question. If the water dispenser is not working and there is no ice being made you may want to check the water valve to be sure the water is coming into the unit. If there is no water flow the ice and water will not work. The part number is PartSelect Number: PS11739129. I hope this helps!