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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Replace this part if the microwave door won't open.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Brian J - August 25, 2018
Verified Purchase
Exact part, arrived promptly
Part was exactly like the original I replaced and it arrived two days sooner than expected.
★★★★★
★★★★★
Douglas W - February 13, 2018
Verified Purchase
Easy repair
Fast shipment thank you, easy fix but you will need a special torx bit to get the cover off. Got 100 bit set at harbor freight for under 10 bucks
★★★★★
★★★★★
Shawn H - February 14, 2018
Verified Purchase
Don’t be afraid to tackle this one
If you can operate a screwdriver, and you have access to security bits with the Star tips and holes in the middle, you can replace this part in 15 minutes. The hardest part is getting the unit out of your cabinets if wall mounted like ours is - the rest is pretty straight forward!
★★★★★
★★★★★
Oscar L - September 13, 2019
Verified Purchase
The part was just what I needed to make the repair.
The came fast and did just what it was supposed to do, fix my microwave.
★★★★★
★★★★★
Amanda D - February 24, 2018
Verified Purchase
Surprisingly easy!
The part was easy to find on their website and arrived safely - in a perfectly sized little box! The repair itself is so easy: the only tools you need are a Philips head screwdriver and a Torx 20 security screw bit (which isn't usually a part of a standard kit) - hand tools work just as well as power tools. You may find it easier to pop the replacement piece into place with the door open (slip a credit card up under the door near the control panel to release the latch). The piece I received came in a bag calling it a Whirlpool certified part and it exactly matched the look and dimensions of the original part. I'm extremely pleased with my purchase (and more than a little shocked at how easy it was to fix). Even if you've never repaired anything before, this is a pretty safe project to attempt. Just remember to unplug the microwave and avoid touching any "innards" that aren't plastic!
★★★★★
★★★★★
Robert K - March 20, 2018
Verified Purchase
Easy to install, microwave works aagain
Easy to install the part. Microwave works again
★★★★★
★★★★★
Paul M - June 26, 2018
Verified Purchase
five star
After going on three other web sites it was easy to fit part on yours and everything went well..
★★★★★
★★★★★
Mitchell T - July 28, 2020
Verified Purchase
Why buy a new microwave?
So, when our microwave latch failed my son was like, "Just go buy another one!" I don't know how many ways i have tried to show him that sometimes it is far cheaper to be patient and repair, than trash and replace. I keep showing him. This time a low priced part, easy to install, kept me from having to purchase an entirely new microwave. It does not get better than that. Thanks PartSelect!
★★★★★
★★★★★
David T - June 15, 2018
Verified Purchase
Easy fix.
My only complaint was the cost of the simple plastic part. With shipping, $41 is a steep price to pay for a 25 cent piece of LEGO plastic. But, that said, it sure was cheaper than replacing the entire microwave! It’s nice to know that one can replace parts for a discontinued product by using PartSelect. Now, the lesson of “supply and demand” I learned in high school makes more sense.
★★★★★
★★★★★
Delores N - December 4, 2018
Verified Purchase
Microwave latch works as it should
My husband took microwave out and put new door latch in which works fine! His only trouble was getting microwave back in exact space which had nothing to do with the part though. The part arrived exactly when we were told it would.. thanks!
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 22 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Microwave door would not open. Plastic part inside push button cracked.
Remove outside cover of microwave.Note that there are 3 unique security screws that you will need a special screwdriver to remove. There is a YouTube video that shows how to install new part. Although this was a lot cheaper than buying a new microwave the cost of $57.00 plus shipping for this 3 inch plastic part was ridiculously expensive
... Read more.
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Alan from NORCO, LA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Pushing on the latch would not open the door
I took the microwave out of the cabinet compartment and placed it on the counter. I removed the torx screws from the back and the two phillips head screws from each side. I then pulled the cover back and off. I removed the broken latch piece by pushing it away from me until the outside nipple was free and then pulled the piece out. I open
... Read moreed the door by pushing up on the latch with a flat head screwdriver. I put the end of the new part into the area behind the latch and on top of the microswitch and pushed until the outside nipple would slide into the slot. I then replaced the cover and secured with the screws taken out initially. Done.
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Roland from LAWRENCEBURG, TN
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Door does not open
Replaced Door latch Bracket. Filed a bit off the bracket connection fingers so to fit into the slot.
james from DEERFIELD BCH, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Thank you for voting!
Door last half broken. Microwave door would not open
Unplug microwave. Remove the cover(mine had six screws- including 4 special screws I was able to remove the special screws with pliers. Remove the broken latch. Then you must take out the two screws which hold plastic plate that has a bunch of wires connected to it. Otherwise you can’t install the new latch without breaking the side “axle
... Read more” of the latch. Once you remove the plastic plate the new latch will snap right into place. Reinstall the plastic plate w the screws and you are good to go. Note of caution. The micro cover edges are as sharp as a knife. Use gloves!
Read less
Andrew from MT PLEASANT, SC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Door opening mechanism failed suddenly
Although the housing cover of the microwave had the "tamper-proof screws" described by earlier commenters, I easily removed them with pliers rather than a special screwdriver. Like others, I found that one of the two hinge posts on the plastic Door Latch Bracket had broken off. The broken bracket could be removed easily, but I had troub
... Read morele fitting the blade of the replacement part into position until I loosened one more screw on the receiving latch board to allow extra maneuvering room. Only then did both hinge posts fit into their proper mounts and snap in easily.
Read less
Bob from DENVER, CO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Door can't open
Take off the cover top and both sides then i saw door latch bracket was broken one side after that I was used screw drivers take off old one out then replace new door latch bracket it very easy
Danny from PLANO, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Broken Door Latch
I removed the microwave from its built-in position by removing the faceplace. This was a simple four phillips screw removal. I then removed the microwave and the rear housing. This required the special TORX T20 security star screwdriver. Once the main microwave housing was removed the broken latch was apparent and easily accessible. The l
... Read moreongest part of this process was getting the security star driver and ordering the part. It literally took sixty seconds to replace the part. Another three minutes to replace the housing and Another five minutes to put the microwave back in place. This was an easy repair and saved me about $400 in replacement costs.I am very satisfied with the ease of determining the part I needed on the website, the cost of the part, the shipping was timely, and the overall experience by far surpassed my expectations. I am by no means a handy person but the instruction and detail associated with the purchase gave me the confidence and knowledge needed to complete the task.
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James from Baton Rouge, LA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
4 of 5 peoplefound this instruction helpful.
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Original latch broke for no apparent reason.
Remove Oven from cabinet.Remove rear outer shell, 8 screws. Loosen two screws holding receiver end of broken component which is also a gang bar for several switches. Install new door latch by inserting extended end into gang bar and one of the two rotating pins into obvious receptacle and popping the second pin into slot provided. Refast
... Read moreened screws holding gang bar. Cannot go wrong, holes are manufactured into receptacle which properly aligns the component. Reinstall rear outer shell, Remount into cabinet recepticle. Very simple !
Read less
John from Granite Shoals, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
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Door latch actuator hinge broke
Removed M/W oven case/cover. Identified part needed. Found part online with in 2 minutes, ordered new door latch actuator, installed with part arrived within two minutes, reattached case/cover, reinstalled M/W.
Leory from Birmingham, AL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
2 of 4 peoplefound this instruction helpful.
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Microwave door won't open
I pulled out the unit. Opened the back by using the special torx driver (bought at Lowe's). Found out that Door latch bracket is broke. Checked the computer and was prompted to the partselect.com. I compared the broken part to their diagram. Ordered the part on a Saturday, it came in on Tuesday. Stick the part to where it belong. Presto.
... Read moreMicrowave is working like new again.
Read less
Arleen from Murrieta, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
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Questions and Answers
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3 questions answered by our experts.
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Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Lori
February 1, 2018
When i push the button it won't open. I heard a plastic piece break loose. It is mounted in a trim kit. What part do we need and how do we get it out of the trim kit to repair it?
For model number Architect Series ll KCMS2055SSS
Hello Lori, thank you for your question. It sounds like the Door Latch Bracket is the issue. Another customer had this same problem and gave us these instructions on replacing it.
To Fix this issue:
1) Buy a new BRCKT-LATCH
2) Remove the microwave enclosing. I had to use a special screwdriver, since the screws were security protected on my microwave. After removing the case, I opened the door by manually pressing the door latch upwards (please make sure that the microwave is not connected to the electric socket before removing the enclosing).
3) pull out the old LATCH from the microwave.
4) carefully insert the new LATCH. Try not to put too much pressure when trying to fit the latch, or else the ends may snap again!!
5) Close the door and try opening it by pressing the door opener. it should work now!!
I hope this helps!
6 people found this helpful.
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Matt
December 11, 2017
One pivot post on the door latch bracket broke off and one of the 2 plastic ears that the bracket posts fits into on the control panel is broken at the bottom but still loosely attached. I see that I can order a new door latch bracket, is there a new part I can order that has the plastic ears the latch fits into, or could I just glue the broken ear back into place? Any particular glue you would recommend? I have the stainless steel m/w model.
For model number GT4175SPS0
Hi Matt, Thank you for the question. You can try super glue but it may only hold a short period of time. I suggest replacing the Control Panel, Part Number: PS11745273. Good luck with the repair!
5 people found this helpful.
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James
March 25, 2023
Will the door latch keep the microwave from coming on
For model number MT4155SPQ-1
Hi James,
Thank you for your question. This part may prevent the microwave from turning on. If the microwave is not turning on, you will also need to check the door switches and the line fuse. We have included a link from our website that you may reference on how to check these parts. Once you have determined the part you need, please call customer service. We look forward to hearing from you!
