Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Steve H - March 31, 2024
Verified Purchase
Replacement fit and worked exactly as expected.
It was a very easy repair. The video showing how to remove the door panel, remove the old dispenser and install the new dispenser was perfect. The only thing I should have done was torque down the screws a little tighter. First wash leaked. But after tightening the screws it’s been water tight perfect.
★★★★★
★★★★★
AMY F - June 17, 2020
Verified Purchase
Easy peasy
This read one of the easiest purchases and repairs ever! Correct item, easy to find on the website, quick shipping and super simple video to replace it. Couldn't have been easier. Thanx so much, I would definitely recommend.
★★★★★
★★★★★
Teresa S - April 30, 2020
Verified Purchase
dispenser
part came quickly. the email they sent also sent a video on how to replace detergent dispenser. was a big help!
★★★★★
★★★★★
Robert F - March 24, 2020
Verified Purchase
Exact replacement
Worked perfect first time and easy install.
★★★★★
★★★★★
Judy P - March 3, 2020
Verified Purchase
replacement detergent Dispenser
with INSTRUCTIONS WENT IN GOOD, AND WORKING GREAT. THANK-YOU
★★★★★
★★★★★
Matthew D - February 8, 2020
Verified Purchase
Too easy!
The part arrived a few days after I ordered it, all it took to install was a Phillips screwdriver. It was all too easy!
★★★★★
★★★★★
Robert C - July 18, 2019
Verified Purchase
Detergent Dispenser Order and Replacement
The dispenser arrived promptly and was found to precisely match the original item. I was able to replace the defective item by following the online video provided, and my dishwasher is now fully functional.
Reassembly of the door proved to be a little more difficult and time consuming than the video showed but overall I am pleased that I was able to perform the repair at a minimal cost.
★★★★★
★★★★★
William H - May 1, 2019
Verified Purchase
Easy repair
Part delivered on schedule and was very easy to install. Video on the website was very helpful with the installation
★★★★★
★★★★★
Adel S - March 10, 2019
Verified Purchase
Exact duplicate - great part
Did exactly what I needed to do. Shipping was a little slower than I expected, but it wasn't time critical.
★★★★★
★★★★★
ALEXANDER S - March 8, 2019
Verified Purchase
thanks to your video instructions we had no problems replacing the broken part
the instructions were very detailed and clear which made the job easy.within a week i received the part delivered to my house.
alex
< Prev
1
2
Next >
Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 8 reviews.
What's this?
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Missing Upper Spray Arm & Broken Detergent Dispenser
First I cut the breaker power to the kitchen, then I opened the washer door. There are four screws that line the inside of the door. The bottom two (the ones closer to the inside of the washer) needed to be unscrewed. Once this is done, you can then close the washer back and begin pulling downward on the metal sheet part.
This
... Read moredislodged the door to which I then could see the Dispenser. I first unhooked the two sets of electrical wiring hooked into the dispenser (four different plugs in total). I made sure to note which was which, and in what order they plugged into the Dispenser. Next, I unscrewed the 6 bolts that latched the Dispenser to the door-frame and sat it aside. I reopened the washer to inspect the inner side where the original Dispenser gasket would have set. This area was dirty and needed a proper cleaning, then I returned the washer door to a closed position.
I housed the new Dispenser in place, making sure the gasket seal was properly tight as I screwed the 6 bolts back in equally until snug. To wrap up Dispenser repair I plugged the four electrical wires back in and slid the door back onto the frame. The door was difficult to get back into place, note the latches and areas of plastic and metal that need to come together. Once in place, you can open the door again (holding onto the metal part of the door to keep it in place) and return the 2 screws to hold the door on again.
I then reached inside and grasped the upper spray arm housing (the arm was missing in my case, and only the housing remained). I unscrewed the old housing until it was free, then screwed the new upper spray arm into place. Once that was complete, I closed the washer back up tight and flipped the breaker back on and inspected the digital screen for any oddities.
Turned power supply off to dishwasher Opened door and removed screws holding font of door Unplugged soap dispenser and removed six screws. Popped out and installed new dispenser. Plugged wires into new dispenser and installed front of door. Easy
David from VERSAILLES, KY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken lid of the detergent dispenser.
The video show a different model, the only difference is that the screws for the top part shouldn't be removed only the ones that hold the front. Replace the detergent dispenser once the cover is removed is easy. All works like brand new. Thanks.
oscar from WOODBRIDGE, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Detergent Dispenser didn't work..
After turning of the power to dishwasher, I opened the door took of the two bottom screws on both sides of door. Closed the door and front panel just slide off. Then I took a picture of the dispenser to make use I could figure out how to put the wiring back together. Removed the six screws holding it in place and popped the dispenser out
... Read more. Easy .. popped new dispenser in and lightly put all six screws back in ,wired it back up after checking my photo. Closed the door ,slid front panel back on opened the door put the 4 screws back in that hold the front panel .Turned power back on and Boom!! All done.. Not bad for a girl...
Read less
Lori from IRMO, SC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
6 of 7 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dispenser door broken.
Disconnect from power Unscrewed 4 phillips screws from top of outer door. Unscrewed 2 screws each siide of door. Lower outer door section drops away. Note wiring sequence on dispenser, then disconnect wires. Unscrew 6 screws on dispenser and lift dispenser out.
Place new dispenser in place (note orient
... Read moreation), ann fasten in place with screws, remembering to replace wire retainer on left lower screw. Reconnect wires to dispenser correctly. Slide lower outer door over tabs and secure with the 4 side screws. Ensure lower door is up under control panel and secure with the 4 top screws.
Fill dispenser with detergent, reconnect power and test run while enjoying a cup of tea in celebration of a job well done..
Read less
C from Covina, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
56 of 67 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Rinse aid dispenser leaking and empty after 4 wash cycles
Needed to replace detergent / rinse aid dispenser unit on the inside top of door.
1) Need to remove outer door cover / panel by removing just two (2) screws - bottom screws on lower side panel. Door panel will drop vertically 1" to remove it.
2) Mark and disconnect the four (4) wires connected to the dispenser unit
... Read more. The connections were so tight, it required pliers and a screw driver to loosen them.
3) Dispenser unit has four (4) screws holding it in place. Unscrew them and remove unit through door interior - this requires a bit of angling to get it out.
4) Position new unit through interior. Screw in place.
5) Re-attach four (4) wires in same sequence as disconnected.
6) Re-attach outer door cover. This is the most difficult part and really requires two people. It consistents of two sets of guide channels that most be aligned for the door panel to be secured re-attached.. Once aligned, the door cover must be moved vertically about an 1" and the screws re-attached.
Read less
Paul from Lorton, VA
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
7 of 18 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dispenser door latch broke
removed the screws holding the door together, then removed the screws holding the dispenser to the interior door. replaced the wires and put the door back together
Stephanie from Fort Wayne, IN
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
5 of 6 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken door on dispenser
The only difficultpart was to figure out how to remove the stainless cover from the door. Seems it slides upwards after screws are removed. After that it is self explainatory and goes back together in 5 minutes.
Justin from Miami, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
14 of 21 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Questions and Answers
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
15 questions answered by our experts.
Sort by:
< Prev
1
2
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Judy
October 12, 2017
I want to know if i can purchase the cap for the rinse aid dispenser without getting the whole dispenser. The dispenser if fine. The cap melted on one side and should be replaced. Thank you.
For model number GLD2445RFS0
Hi Judy,
Thank you for your question. Unfortunately with this part you would have to replace the whole dispenser. Good luck with your repair.
20 people found this helpful.
Was this helpful?
Thank you for voting!
Larry
August 4, 2017
I replaced the detergent dispenser, and the door still will not open to release detergent with the new dispenser in place. What else could be my problem? Appreciate any help.
For model number FDBB4365FC0
Hi Larry,
Thank you for your inquiry. There a couple of reasons why your detergent dispenser may not be dispensing correctly. The rinse aid cap may be lose and just needs to be tightened or it may be warped if it was damaged from the heat of the water in the dishwasher. You will need to remove the cap to inspect it. Also, the spring and hinge pin on the dispenser door could be the problem. The dispenser door is spring loaded, and is held in the closed position by a catch. Check that the spring and pin are not bent or broken and replace if required. If the catch is not releasing the door, then you should inspect the timer, the bi-metal release or the wax motor. I hope this helps with your repair. Thank you and have a great day!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Dragi
September 20, 2017
Can I order just the gray knob. That knob somehow was broken and a small piece is missing. Thanks and regards
For model number PLD2855RFC1
Hi Dragi,
Thank you for your question. Unfortunately nothing on your dispenser is sold separately. If you need to replace that part, you will have to replace the whole dispenser. Good luck with your repair.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Sandra
January 9, 2020
Need dispenser for this Samsung dish washer. Dont know model number. Can you tell me the model or part number and how much. The wire that controls the release think the piece that was atta6 to the release catch, fell off and not sure if i need to replace the whole thing. Please give me both prices.
For model number DW80M9960US/AA
Hello Sandra, thank you for your question. The dispenser for this unit is PartSelect Number PS9606363. Please enter the part number into the site for current price and availability. Good luck with your repair!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Tom
January 27, 2018
Hi, is the timer that releases the detergent dispensing reservoir door included if I buy this new unit? Or is that timer located elsewhere? My tab that holds the detergent door shut is broken off, but I want to make certain the release timer is working correctly too.
For model number FDB4050LHS1
Hello Tom,
Thanks for your question. The wax motor is the timer that releases the detergent, and for this model it is only included with the detergent dispenser itself.
I hope this helps.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Jamie
February 16, 2018
I am trying to find the p/n for a dispenser cap. I accidentally melted the cap and i am needing a replacement cap. Can you help me with this?
For model number FPHD2491KF0
Hi Jamie,
Thank you for your question. You can only get that part with the whole dispenser assembly. I have linked that part down below for you. Good luck with your repair.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Jeremy
April 16, 2018
Hello I have ordered the detergent dispenser for this model dishwasher. In order to install it, do I have the remove the inside cover to the door? Thank you. Jeremy
For model number FPHD2491KF0
Hi Jeremy, Thank you for the question. Yes, in order to replace the dispenser the inside panel will need to be removed. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Joann
November 7, 2018
My rinse aid cover melted due to it not being properly in place. I just need to replace the small cap, not the whole
Dispenser. Do you sell the cap only?
For model number FDB4315LFC0
Hello Joann, Thank you for your question. Unfortunately with the Rinse Aid Cap, you would have to replace the whole dispenser as it is not sold on its own. Good luck with your repair.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Flora Keniston
December 7, 2019
Just bought house with above Kenmore dishwasher, I do not know what type of detergent to use is it powdered or tablets has main wash and pre wash places to put "something" would appreciate help i have never had a dishwasher before and am 76, looking forward to using it when all of the family are home for a meal
For model number 970015323300A
Hi Flora, according to the manual, use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the dishwasher and reduce washing performance. I would reference the manual for further help. Thank you for your question and good luck with your repair!
Was this helpful?
Thank you for voting!
Lori
April 18, 2023
I need only the cap for the rinse aid dispenser but it’s not offered on your parts page. I don’t need the whole soap dispenser. Please advise.
For model number FPHD2491
Hi Lori, thank you for the question. According to our research, the part number for the dispenser cap on this unit will be PS421128. We hope this information helps!
