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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Enhance the functionality of your refrigerator with this Electronic Control Board from Whirlpool. Ideal for a variety of Whirlpool, KitchenAid, Jenn-Air, Amana, Inglis, and Magic Chef fridge models, this genuine OEM part guarantees reliable performance. It manage vital refrigerator functions, including cooling and defrost times, promoting optimal appliance efficiency. Prior to installation, do remember to unplug your refrigerator and safely store perishable food. Work gloves are recommended for installation to ensure your hand protection. Trust in Whirlpool's commitment to quality and enhance your appliance's functionality with this electronic control board.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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Gilbert
April 30, 2018
Will not defrost , freezer motor noise . Ice build up in freezer . Then top frig won’t cool, when this happens. Manual defrost , 4 days . All works again 3-4 weeks at the most . Is there a computer part that tells it to defrost?
For model number WRF560SEYM01
Hi Gilbert,
Thank you for your question. If there is ice buildup in the refrigerator, there could be a clogged drain. Food or other particles, can become trapped in the drain and as the the freezer defrosts, and cools ice can build up. You will need to check the drain for obstructions. The issue may be with the electronic control board, you will need to test it with a multimeter to verify if it is working correctly. You will also need to check the thermistor and the defrost heater. I hope this helps. Thank you and have a great day!
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Gary
January 15, 2018
My technician tested this refer and found interface control board was not sending out power. Can you provide part number for replacement? Thank you.
For model number WRF560SMYM04
Hello Gary, Thank you for your inquiry. The part number for the interface/dispenser control board assembly is W11082837. It comes with the overlay and buttons. Hope this helps!
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Raymond
June 1, 2024
I have a Whirlpool refrigerator with a problem. I had power surges and when they finally quit, my refrigerator is not working. It is a model WRF560seyw04. The bottom freezer works (kind of). It gets cold enough to drop ice but the ice is wet. The refrigerator does not get cold at all. I ran the 17 steps for the self diagnosis and everything seems to pass. Took the back off and found that the Compressor Fan and the Evaporator fan are not working. I am leaning towards the Control Board but would like a 2nd opinion that is a lot more knowledgeable than I am. If the Control Board, is the correct PN: W11035836?
For model number WRF560SEYW04
Hi Raymond, thank you for reaching out. Based on the description you have provided, the issue is most probably with the main control board. It manages the functions of the refrigerator such as cooling and defrost times. The main control board, part number PS11773172, you have mentioned, is the correct part number for your model. You may need to replace it to fix the issue. We hope this sorts out your problem!
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Patrick
June 29, 2025
Freezer won’t get down to temperature and fridge struggles to stay below 40,
Both fans are working, compressor runs but doesn’t shut off.
Evaporator coils where clear but the right side next to the coils are a block of ice. I did defrost the ice but it does the same thing, doesn’t get below 10 degrees. Any help would be greatly appreciated.
For model number WRF560SEYM04
Hello Patrick, thank you for the detailed info. A faulty defrost system could be causing the ice to build up on the evaporator coils, which in turn affects the cooling performance. You will need to replace the defrost heater part number PS11754723. We hope this helps.
Heard freezer motor noise. Discovered some frost buildup in the back of the freezer. Freezer temp dropped, fridge temp dropped. Found out there was only some ice buildup on the top of the evaporator the bottom was clear. Manually defrosted and currently works. Was told by a technician that this is a temporary solution and that I would need a new controller. Is this the case? If so which controller do I need? Part #W11082844 or Part# W11035836.
For model number KRFF300ESS01
Hello Kevin, thank you for your question. According to our research, if there is frost buildup in the refrigerator, there could be a clogged drain. Food or other particles can become trapped in the drain and as the freezer defrosts and cools, frost can build up. You will need to check the drain for obstructions. If this is not the issue, you may need to replace the electronic control board, part number PS11773172, to fix the issue. We hope that helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11773172
Manufacturer Part Number: W11035836
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
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