Spray Arm W11101428

Hi Gerry, thank you for the question. Based on the description you have provided, it seems that the spray arm bearing ring may have come loose or worn out and prevents a proper spray pattern. Your dishwasher will not clean properly due to this issue. The ring does not come separately, and it comes within the lower wash arm assembly, part number PS12070902. You may need to replace it to fix the issue. We hope that helps!

Hello Eric, Thank you for your inquiry. The arm would come with the plastic twist part that locks it into the diverter cover, it is not available separately. We hope this helps.

Hi Joseph, Thank you for your question. You can remove the spray arm from the dishwasher and soak it in a solution of hot water and vinegar. Then use a paper clip to remove the residue build-up in the holes. Use an Affresh cleaning tablet once a month on an empty hot water cycle to clean the inside of the dishwasher and all the working parts to help your dishwasher operate normally. We hope this helps!

Hi Shaun, thank you for your question! According to our research, the spray arm does not have an o-ring to seal it, it is locked directly into the diverter, so to replace it, you just want to line it up at the base when it is set into place and turn it clockwise to lock it once. We hope this information helps!

Hello Ed, thank you for the great question. We have found that the lower spray arm, part number PS11731499, is the only low spray arm, compatible with your model. There is no other design that is compatible. We hope this information helps!

Hi Marsha, thank you for reaching out. First, shut off the power supply to the appliance. Remove the rack to do the job easily. Grab the spray arm, position it in the center of the spray arm area, and rotate it in a clockwise direction to fully fix it. We hope this information is useful!

Hello Rocco, thank you for contacting us. The spray arm is supposed to be rotating while spraying the water. Sometimes due to debris build-up, the arm will not rotate. We would recommend cleaning the joints of the arm. The water pressure is the force responsible for rotating the spray arms. Please inspect the motor pump, part number PS11773089, and ensure that it is providing water with enough pressure. If not, replacing the motor can solve the problem. If this does not help, the spray arm, part number PS12070902, is faulty. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.

Hi Robert, Thank you for your question. If the lower spray arm is not spraying water onto the dishes, it may be clogged with soap residue, mineral deposits, or food debris and it will need to be cleaned. Use a paper clip to clean the holes on the spray arm. Run a hot water cycle with an Affresh tablet to clean the inside of the dishwasher and use one once a month to help the dishwasher operate normally. If the spray arm is damaged, you will need to replace it. We hope this helps!