Sign In | Create Account
| Your Account
Back
Back
Keep typing for more specific results...

Top Appliance Brands

See All >
Whirlpool Parts Whirlpool General Electric Parts General Electric Samsung Parts Samsung Frigidaire Parts Frigidaire

Top Lawn Equipment Brands

See All >
Toro Parts Toro Briggs and Stratton Parts Briggs & Stratton Husqvarna Parts Husqvarna Craftsman Parts Craftsman

Top Appliances

See All >
Dishwasher Parts Dishwasher Dryer Parts Dryer Stove Parts Stove Refrigerator Parts Refrigerator Washer Parts Washer

Top Lawn Equipment

See All >
Lawn Mower Parts Lawn Mower Chainsaw Parts Chainsaw String Trimmer Parts String Trimmer Hedge Trimmer Parts Hedge Trimmer Generator Parts Generator
Keep typing for more specific results...
Price Match Guarantee
Same-day Shipping All Original Manufacturer Parts Genuine Quality 1 Year Warranty
12728681-1-M-Whirlpool-W11387384-Electric Control Board
Part Location Diagram of W11387384 Whirlpool Electric Control Board
See part 2 in the diagram
12728681-1-S-Whirlpool-W11387384-Electric Control Board 360 view
( Grid squares measure 1x1 inch )
12728681-1-S-Whirlpool-W11387384-Electric Control Board 12728681-2-S-Whirlpool-W11387384-Electric Control Board 12728681-3-S-Whirlpool-W11387384-Electric Control Board 12728681-1-S-Whirlpool-W11387384-Electric Control Board 360 view
Part Location Diagram of W11387384 Whirlpool Electric Control Board
Customer Service Representative

Get in touch, we're here to help!

1-866-319-8402 Monday to Saturday
8am - 8pm EST

customerservice@partselect.com

Electric Control Board W11387384

$ Price Match Guarantee
OEM badge Official OEM Part Guaranteed to Fit
$ 275.45
  On Order
♻ $60Recycling Rebate
♻ $60Recycling Rebate

Does this part fit my model?

Need help finding your model number?
PartSelect Number PS12728681
Manufacturer Part Number W11387384
Manufactured by Whirlpool for Whirlpool

Jump to:

Product Description

Electric Control Board Specifications

Presenting the Whirlpool CNTRL-ELEC, a genuine OEM part. This component is a specially designed electronic control board that manages the key functions of your refrigerator, including the cooling and defrost timings. It is suitable for selected Whirlpool models, ensuring a perfect fit and impressive performance. Prior to installing this part, remember to safely store perishable food and unplug your refrigerator. For protection while undertaking this installation, it is advisable to wear work gloves. Please be sure to confirm compatibility with your model, as parts may slightly vary in size and shape. It's the ideal choice for maintaining your Whirlpool refrigerator's efficiency.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Why buy the real thing?

OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.

OEM from PartSelect

  • Genuine brand name Checkmark
  • Guaranteed to fit Checkmark
  • Superior quality and durability Checkmark
  • 1 year warranty Checkmark

Generic

  • Unknown manufacturer X mark
  • No fit guarantee X mark
  • Inconsistent quality and lifespan X mark
  • Limited warranty and support X mark
Back to Top
You May Also Need ?
Affresh Dishwasher Cleaner Tablets - 6
$21.95
  In Stock
Washer Affresh Cleaner
$19.95
  In Stock
Affresh Washing Machine Cleaner Tablets – 6 Count
$27.95
  In Stock
Refrigerator Produce Preserver
$17.80
  In Stock
Refrigerator Deodorizer
$29.86
  In Stock
Affresh Ice Machine Cleaner
$26.95
  In Stock
Back to Top
Troubleshooting
This part works with the following products:
Refrigerator.
Part# W11387384 replaces these:
W10852747, W11036562, W11106555, W11114484, W11330972
Back to Top
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

2 questions answered by our experts.
Sort by:
  • 1
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Eric
May 16, 2024
My refrigerator is having multiple issues that are not consistent all the time. The water dispenser will shut off when the glass is still in position to dispense water. Sometimes it will not dispense water as all. The door open alarm will go off when the doors have not been touched. Sometime the lights will work and other times they don't. Unplugging the refrigerator for a few minutes will often restore it to proper working condition, but only for awhile. Do I need a new controller module or what part is most likely causing these strange and inconsistent behaviors ?
For model number WRV986FDEM01
PartSelect logo
Hello Eric, thank you for reaching out. According to our research, the issue is most probably with the dispenser control board, part number PS12728681. You may need to replace it to fix the issue. We hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Bobby
February 5, 2020
A service kit that has both parts in it, w11387384 and wpw10624574.
For model number wrv986fdem01
PartSelect logo
Hello Bobby, Thank you for the question. Very sorry but the Boards are not sold together as a kit, just individually. We hope this helps.

Was this helpful?
Thank you for voting!
Related Parts:
Power Supply Board
$209.71

  In Stock
  • 1
Back to Top
Model Cross Reference
This part works with the following models:
PartSelect Number: PS12728681
Manufacturer Part Number: W11387384
Brand
Model Number
Description
Whirlpool
WRV986FDEM00
Refrigerator - REFRIGERATOR
Whirlpool
WRV986FDEM01
Refrigerator - REFRIGERATOR
Back to Top
Customer Service Representative

Get in touch, we're here to help!

1-866-319-8402 Monday to Saturday
8am - 8pm EST

Contact Customer Service
Electric Control Board
$ 275.45
  On Order
✖
Stock Status
 In Stock

Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.

If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.

 On Order

Item is not in stock and usually ships 3-5 business days from the time you place your order.

 Special Order

Item is not in stock and usually ships 10-15 business days from the time you place your order.

 NLA - No Longer Available

This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.