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4 questions answered by our experts.
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Michael
October 30, 2021
Does this replace the concrete ntrols under the top display from no display on control buttons
For model number SHP865WF5N/01
Hello Michael, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12729567. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Stacy
November 9, 2023
Is part #11031054 the correct user interface for this model?
For model number SHP865ZD5N
Hello Stacy, thank you for contacting us. The user interface control module you have mentioned is compatible with your model. We hope this information helps!
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Greg
March 29, 2024
Getting no display on washer and won’t start. Power supply is fine. Looking for new control module. Is this the right part?
For model number SHXM65W55N
Hi Greg, thank you for reaching out. We have concluded that the issue is with the power module, part number PS12075528. It manages the functions of the dishwasher, such as washing, draining and drying. You may need to replace the power module to fix the issue. We hope this helps, good luck with this repair!
I had an E 15 code, drain pump kept cycling, I tried a hard reset by turning the power off for 5 minutes, then a red dot just flashed under ‘sanitized’ and just cycled the drain, reset again now no display and cycling drain. Control board?
For model number SHXM63W55N
Hi Bryce, thank you for the question. An E15 error code indicates that the safety switch has detected water in the base of the dishwasher. Your leakage protection system has activated. Before replacing the control board, we would suggest checking the float switch assembly, part number PS8737139. It shuts the water fill valve off if the water level gets too high before the timed fill cycle ends. You may need to replace it to fix the issue. We hope this sorts out your problem!