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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
OEM from PartSelect
Genuine brand name
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Troubleshooting
This part fixes the following symptoms:
Cycle Not Advancing
This part works with the following products:
Washer.
Part# W11603811 replaces these:
W11578571
Questions and Answers
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Amber
April 4, 2024
My washing will not get out of sensing mode. Could this be the control panel. I have run a diagnostic test and all cycles work.
For model number NTW4516FW4
Hi Amber, thank you for getting in touch. Based on the description, the issue is with the control board, part number PS16744839. It manages the washer's functions such as filling, washing, draining and spinning. You may need to replace the control board to fix the issue. We hope this solves your problem!
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Tom
June 9, 2024
Washer stops at wash - I have to manualy move dial to rinse and then it stops again and I have to manually move nob to drain and spin? Will a new control fix this ?
For model number NTW4516FW4
Hi Tom, thank you for the question. Yes, the issue could be with the control board, part number PS16744839. You may need to replace it to fix the issue. We hope this solves your problem!
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Marilyn
February 16, 2025
My washer’s motor turns itself on randomly, is that a bad control panel or what?
For model number NTW4516FW4
Hello Marilyn, Thank you for the question. If the washer motor randomly turns itself on, the most likely cause is a faulty control board PartSelect #: PS16744839. Thank you for the inquiry, good luck with the repair!
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Matthew`
June 29, 2025
My washer starts draining once the water level hits a certain amount. It won't let the washer fill enough to switch cycles or actually wash clothes.
For model number NTW4516FW4
Hi Matthew, thank you for the question. It seems that there is an issue with the control board, part number PS16744839. It manages and regulates various functions of the washing machine, including filling, washing, draining, and spinning. You may need to replace it to fix the issue. We hope this solves your problem!
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Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
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NLA - No Longer Available
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
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