Part Location Diagram of WD21X31898 GE CONFIGURED UI BOARD
See part 903 in the diagram
( Grid squares measure 1x1 inch )
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CONFIGURED UI BOARD WD21X31898

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PartSelect Number PS16762497
Manufacturer Part Number WD21X31898
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, RCA.
Part# WD21X31898 replaces these:
WD21X24824, WD21X25726, WD21X26185, WD21X32006
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 2.5 / 5.0, 2 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher wouldn't turn on without turning off the breaker for 30 seconds or more.
This is for a front facing control panel, not a top facing one. Likely similar process.

Remove lower splash guard, raise the feet all the way, pull out dishwasher about 6-inches. Remove the two small screws from the bottom of the door that hold the outer door liner to the inner door liner.

Disconnect the pull-cord from the spring assembly. Open the door about 1/3 and lift the door off. Be careful, there's not a ton of slack in the wire loom. Put it on towels on the floor to avoid scratching the door.

Separate the two door panels by sliding the outer liner upward and off.

Disconnect the steam vent by twisting off the cap on the inside and lifting up.

Using the pick tool, pull up on the plastic on the inside of the control panel assembly and pop it out from the little silver tabs on the outer door. Once all of them are popped (4 or 5), it will lift right off.

Disconnect the connector from the control board. Take out the two screws holding the control board in. Replace, and reverse procedure for reassembly.
  • Roman from AURORA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set
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Dishwasher dead
Repaired with the help of You Tube videos. To repair: remove door (note! the door can be removed without pulling the dishwasher out, or disconnecting spring cables). To remove the door insert allen wrench in holes under door to hold the door in the remove/ install position. separate the inner and outer door (easily done) then remove and replace the User interface board. The hardest part was locating the holes to insert the allen wrenches (or anything similar) in to. Dishwasher worked after repair. In my case the dishwasher would come back to life for a short period if I turned the power off, and back on. I read somewhere that was a symptom of the bad UI board. I was lucky because that was the problem.
  • Robert from NEW CARLISLE, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Socket set
2 of 2 people found this instruction helpful.
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Daniel
May 30, 2024
My dishwasher is doing some strange things for the past year, which I would like to fix: 1. After each use, I need to unplug it or else if it is left plugged in it will not start. 2. It takes a number of hours before I plug it in to power back up. 3. When it does start on a cycle it runs through the entire cycle, but during the cycle, the power will might shut down and display for blank for a few moments and then power back up by itself. 4. Sometimes the amount of minutes will change while in the cycle; for example when it down to about 15 minutes, the time will move to possibly 38, then to 30, then to 65. It is so erratic, but eventually makes it through the cycle. 5. I ordered a new control module, but the same things occur. 6. I was thinking of ordering the CONFIGURED UI BOARD WD21X31898 and replacing that, but if that doesn't work, then it is a waste of money. ***I would appreciate any ideas of what the solution could be. Thank you.
For model number GDF640HMM0ES
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Hello Daniel, thank you for contacting us. We have researched and found that the issue could be most probably with the user interface board, part number PS16762497, and replacing it will most probably solve the problem. Glad to be of help!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16762497
Manufacturer Part Number: WD21X31898
Brand
Model Number
Description
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GDF630PSM1SS
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General Electric
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General Electric
GDF640HFM0DS
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General Electric
GDF640HGM0BB
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General Electric
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General Electric
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General Electric
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Dishwasher
General Electric
GDF640HMM0ES
Dishwasher
General Electric
GDF640HMM2ES
Dishwasher - Dishwasher
General Electric
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Dishwasher
General Electric
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Dishwasher - Dishwasher
RCA
MSX24DRAAD
Refrigerator - Rca Refrigerator Msx24draad
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