Part Location Diagram of WD21X31902C GE CONFIGURED UI BOARD
See part 718 in the diagram
( Grid squares measure 1x1 inch )
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CONFIGURED UI BOARD WD21X31902C

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★★★★★
19 Reviews

Rated by 15 customers 

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.

$ 216.55
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PartSelect Number PS17137058
Manufacturer Part Number WD21X31902C
Manufactured by GE for General Electric
Product Description

CONFIGURED UI BOARD Specifications

This is the user interface control board for various dishwashers. The user interface panel is what you directly interact with on your dishwasher to start and stop it and select the specific cycle you want. If your user interface panel is not responding and you have tested your dishwasher to ensure no other part could be at fault, it will need to be replaced immediately for it to regain function. Replacing this panel will requires some disassembly of your dishwasher, and will require tools like a screwdriver, wrench, and a pair of pliers. This OEM user interface panel measures approximately 14-inches wide and is sold individually.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
Part# WD21X31902C replaces these:
WD21X22175, WD21X22236, WD21X22804, WD21X22955, WD21X22956, WD21X23462, WD21X23702, WD21X23709, WD21X26178, WD21X31902, WD21X32000
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Customer Reviews
Average Rating:
★★★★★
★★★★★
19 Reviews
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Customer Repair Stories
 Average Repair Rating: 2.7 / 5.0, 15 reviews. What's this?
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Interface Control board was not working
I follow a YouTuber who had a semillar GE dishwasher model number. He was very helpful through the repair process.
  • Daniel from BAKERSFIELD, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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No power indications to top UI board
Diagnosing was probably the most difficult, as I am an experienced electronic tech for 40 years. through research i found that the schematics and service paperwork was included with my dishwasher mine was located in the front left corner of the frame behind the kick panel. These service instructions were ok for guide but not really helpful in troubleshooting this fault. I found online the pinout output voltage from the main control board needed to be checked. however, this is not very easy to get a proper reading safely in such an awkward position. I ultimately scored the insulation back enough to get a set of clip leads and connect to my meter and obtain a reading. In my case there was voltage. I ordered the board and it arrived quick and installed. I cut and spliced together the wires I scored to make a reading but added an extra length of wire for service testing in the future.
  • Robert from EAST SYRACUSE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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No power at display panel
I ordered the part recommended.Replaced,still no power.The next part was going to be another $175.00.It was better to stop and get a refund than put $300.00 into a six year old.dishwasher.I should be getting a refund any day now.Parts select was very helpful in that regard.
  • Travis from SUMMERVILLE, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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Dishwasher was dead. Power board had correct voltages.
Followed video instructions and all went went well.
  • James from MILLSBORO, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Control board would not properly work and light up
Followed a u-tube video to remove dish wash door assembly to get to the control board . Not too hard if you are mechanically inclined.
  • Michael from MONMOUTH BCH, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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No power to the control panel
Removed the door to get to the UI control panel. Followed the instructions to set the jumpers to my particular model and put it back together. Fixed the issue and worked perfectly.
  • Alan from NEOSHO, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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No response from control panel buttons
The problem is described perfectly at the start of this video:
https://www.youtube.com/watch?v=mxPpRjxVyPo

This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo

This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
  • Paul from DURHAM, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Dishwasher was randomly beeping when not in use. Then eventually the display wouldn’t light up.
I first tested for 120volts to my dishwasher to verify it was getting power from my electrical panel. Then tested pins 2 and 5 on the control board to make sure there was 14 volts going to the user interface harness. After I verified that I knew it was the user interface that was bad. I watched a video I found on YouTube and followed it. This repair was fairly easy while watching the video and making sure that you use the correct pin out that comes in the box for your model. I’m not an appliance repair person and it took me about an hour start to finish. I’m going to attach the video I https://youtu.be/TI8cUjy5YOE

https://www.youtube.com/watch?v=GN5t4VFgLCY
  • Brian from MANSFIELD, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
17 of 17 people found this instruction helpful.
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No illumination on controls and no response from buttons
Shut off power to the unit, removed the front lower trim and under counter screws, then I disconnected the wiring from under the door leading to the UI at the top edge of the door. Removed the front door, separated and disassembled the outer door cover, I then removed the UI control board from its housing and the clear cover and reassembled the parts in reverse order and turned the power back on. FOLLOW the included instructions on connecting the pins on the new UI by cross reference the model number.
  • Carl from Mesquite, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Dead dishwasher
It took a little googling and YouTubing to find the problem and solution, but once we had this UI board in hand, the installation was simple.

Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.

Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.

Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.

You can do this fix!
  • Annie from NEW PHILA, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Manufacturer Part Number: WD21X31902C
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Customer Service Representative

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