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Model Number Locations
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3Select {MODEL} Type
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
These parts will attach to your drawer rail and are used to help the drawer glide smoothly.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Michael H - April 26, 2019
Verified Purchase
Proper part easy repair
The part was as ordered, installed in minutes and got the refrigerator back in working order
★★★★★
★★★★★
William L B - June 19, 2018
Verified Purchase
Bottom freezer Gears
The part was just what I needed .easy to install but hard to line up on the rails.
★★★★★
★★★★★
Rick M - June 13, 2019
Verified Purchase
Correct part as ordered.
Part was described appropriately and fit the intended application.
★★★★★
★★★★★
Thomas T - January 17, 2019
Verified Purchase
perfect parts for a perfect repair
these parts showed up on time - replacement was easy as the parts were a perfect fit - this made my job easy - i know i will be back if i need more parts
★★★★★
★★★★★
CHRIS W - November 3, 2020
Verified Purchase
Fast ship right part
Oem part fit perfectly and drawer is working
★★★★★
★★★★★
John M - October 6, 2018
Verified Purchase
simple repair
Replacement drawer gear was easy to replace and was delivered within a week. parts diagram on website made identification of damaged part easy.
★★★★★
★★★★★
Laurie M - February 22, 2024
Verified Purchase
Easy install
The parts were easy to install and my freezer drawer now works well.
★★★★★
★★★★★
Brian L - September 28, 2018
Verified Purchase
It does what it’s supposed to do
I received my parts fairly quick and they fit as they should. Although one of the other gears on my drawer has a longer shaft, the two I received were not exact replacements. But luckily, the one that broke was the shorter of the two. So in the end, it worked.
★★★★★
★★★★★
Ron C - July 6, 2023
Verified Purchase
Careful on install
Slide the parts on the square shaft before snapping the smaller button to the gear components on install.
Ron
★★★★★
★★★★★
Joseph K - June 6, 2019
Verified Purchase
Part was close but not the exact match of original
I
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Customer Repair Stories
Average Repair Rating: 2.2 / 5.0, 2 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Empty box sent with no part!!!! No customer service help because of covid
No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help
I got really tired of taking food out covered in icicles and stabbing a huge block of ice out of the bottom. Turns out all he needed was a little wheel with cogs and I looked up the sticker model number on this site and clicked the part of the fridge. So simple, wish I would’ve done it sooner.
Megan from NORFOLK, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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Questions and Answers
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6 questions answered by our experts.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Dana
November 2, 2017
How do I pop the old broken one out and install the new gear. Thanks
Hi Dana, Thank you for the question. After you remove the bins from the drawer, you will need to remove the bar. After the bar is removed you can use a flat head screw driver to pry the old gears off. Then insert the new gear into the hole and replace the bad and bins. Hope this helps!
2 people found this helpful.
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Theresa
August 13, 2019
Tab on the left side of the deli-fresh drawer came off. What do I order to replace that
For model number MF12569VEM1
Hello Theresa, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11738134. Hope this helps!
Hello Dana, Thank you for the question. You just need to remove one side at a time. Just grip one side and flex it a bit while pushing towards the other side and it will pop out of the gear. Hope this helps!
1 person found this helpful.
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Tim
April 9, 2018
I struggled to remove the bar between the freezer door gears, but it wouldn't release. Any suggestions? It moves slightly in the gear with the longer stem, but no movement in gear with short stem. Thanks.
For model number Jfc2087hrs
Hi Tim,
Thank you for your question. Normally, sliding the support rod out of the gear with shorter stem to usually allows you to remove it. Try applying some pressure by pushing on it on the rail side where the shorter stem is to see if this allows you to remove it. I hope this helps. Thank you and have a great day!
1 person found this helpful.
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Terry
November 20, 2017
My freezer door becomes difficult to close after about 12 " and i can't tell why ?
For model number GX5SHDXVBO3
Hi Terry,
Thank you for your inquiry. If the freezer drawer is difficult to close there may be an issue with the drawer sliderails or the gears. I hope this helps. Thank you and have a great day!
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Tom
September 20, 2023
The ice drawer does not roll out easily.
For model number KFCS22EVMS00
Hi Tom, thank you for the question. If the drawer does not roll out smoothly, you may need to replace the drawer gear kit, part number PS2003866, as it is most likely faulty. Let us know if you have further questions!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS2003866
Manufacturer Part Number: 12002497
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
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Item is not in stock and usually ships 3-5 business days from the time you place your order.
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Item is not in stock and usually ships 10-15 business days from the time you place your order.
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This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
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