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Model Number Locations
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
OEM from PartSelect
Genuine brand name
Guaranteed to fit
Superior quality and durability
1 year warranty
Generic
Unknown manufacturer
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Inconsistent quality and lifespan
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Troubleshooting
This part works with the following products:
Washer.
Part# DC97-12135A replaces these:
AP4327038, DC97-12135A
Questions and Answers
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5 questions answered by our experts.
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Dan
March 18, 2018
How would i know if the balance ring or shocks. When it runs it makes noise
For model number Wf330ana
Hello Dan, Thank you for your inquiry. Check the balance ring for any visible damage or wear and tear. You can test the shocks by pulling on the ends to see if they have any resistance or come apart easily. If there is little resistance, they need to be replaced. Hope this helps!
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Steve
April 26, 2018
I have a Samsung washer that started to shake violently, what can cause it to be so bad? It’s so bad that the seal on door tore and now leaks out a lot of water. Can it be the shocks or the frame deal the holds and spins the drum? Thank you for your time
For model number Wf337aag/xaa
Hi Steve,
Thank you for your question. If the washer is shaking violently, you will need to inspect the shocks. I hope this helps. Thank you and have a great day!
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Howard
January 7, 2020
What causes the drum to shake violently and make loud noise?
For model number WF210ANW/XAA
Hello Howard, Thank you for the question. I suggest checking the Shock Dampers/Absorbers for damage or wear. We hope this helps!
Hello Dan, Thank you for your inquiry. Inspect both parts for any visible wear and tear. Take one of the shocks out and pull gently on both ends to see if there is any resistance. Hope this helps!
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Gail
December 29, 2023
The drum shakes violently while spinning. I have replaced the shock absorbers but it still shakes. Is the balancing ring the only other thing that can cause this? Please advise..Thank you
For model number WF431ABP/XAA-0001
Hi Gail, thank you for getting in touch. We have found that the issue is with the balance ring, part number PS4219719. The balance ring acts as a counterweight to keep the spin basket balanced as it agitates and spins. We would recommend checking the balancing ring to fix the issue. We hope this helps, good luck with this repair!
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