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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator.
Part# WR49X20767 replaces these:
WR72X10297, WR72X10298
Customer Reviews
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★★★★★
3 Reviews
5.0
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★★★★★
★★★★★
Gary K - January 24, 2021
Verified Purchase
Freezer drawer slider replacement
The repair was simple and relatively quick. Fit up was perfect. The assemblies were actually an improvement over the original parts.
★★★★★
★★★★★
David K - January 24, 2019
Verified Purchase
Part worked perfectly -- Saved BIG $$$$
The part we ordered for our refrigerator came very quickly and it was securely packaged.
The repair ended up costing us about $150 (we paid for expedited shipping) and it took about 30 minutes to complete. That is in stark contrast to the nearly $500 that one of appliance repair companies wanted to do the exact same work (I sent them pictures of the broken parts so they knew exactly what it required).
Thank you PartSelect for saving me BIG $$$$ and making it so easy to work with you.
★★★★★
★★★★★
Donald G - November 8, 2024
Verified Purchase
Easy repair. Works great!
Just Perfect! And the added bonus of soft closing. My father in law was ecstatic!
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 1 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The ball bearings on the track of the freezer draw jammed and bent because of a loose track screw.
Besides the obvious of emptying the freezer of all food, removed the basket, then the draw front (front panel w/handle.) removed each track and replaced before doing the other side.
Steve from COMMACK, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
1 of 2 peoplefound this instruction helpful.
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Questions and Answers
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5 questions answered by our experts.
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Joe
November 29, 2017
Does this part come with both left and right door rails for freezer
For model number Gfss2keycss
Hi Joe,
Thank you for your question. Yes it does. I hope that helps. Good luck with your repair.
7 people found this helpful.
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Scott
June 12, 2019
Does this price include part 27 and 28 so right and left side rail holder? Thanks
For model number PFSS2MJYISS
Hello Scott, thank you for your question. This Slide Holder Kit includes both the right and left side (27 and 28 on the schematic).
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Ron
July 27, 2021
Does this come with plastic piece and sliding rail? Also is it both the left and right? Is it possible to just buy the plastic pieces because my metal rails are fine the plastic just broke.Thank you
For model number GFSF2HCYCWW
Hi Ron,
Thank you for your question. The plastic piece is included with the rail and the kit includes both the left and right sides. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
2 people found this helpful.
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Sabrina
February 21, 2023
Does this kit come with the right and l'est rail for this price ?
Thank you
Hi Sabrina,
Thank you for your question. Yes, both the left and right side rail holders are included. If you would like to place an order for the kit, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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Sheila
April 20, 2025
Are these rails compatable with my model...GDRSOKBXFRSS? Does this product include both the metal portion amd plastic portion of the rail system?
For model number GDRS0KBXFRSS
Hi Sheila,
Thank you for your question. The part number for the slide holder kit is PS9863834. We hope this helps!
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
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