This detergent dispenser assembly is attached to the inner door panel of a dishwasher. This part holds detergent and dishwasher rinse products in a covered container. If your dispenser will not open, close, dispense detergent properly, or the dishes are coming out of the dishwasher dirty, replacing this part can solve these problems. The tools needed for this installation project are a #2 Phillips screwdriver and needle-nose pliers. To repair, first remove screws from the bottom of the inner door panel. Next, remove connecters, wires, and screws from the dispenser to access it and replace with new dispenser. Refer to the manual provided by the manufacturer for further installation instructions and guidance. Unplug dishwasher from power source as a safety precaution.
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Part Videos
Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly | Door won’t close
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
James G - April 15, 2023
Verified Purchase
Fast shipping. Correct part and worked like a champm
Easy instillation after reviewing PartSelect"s video.
★★★★★
★★★★★
Claude A - December 16, 2022
Verified Purchase
Very easy to install
Part was receive quickly and on line instructions were complete and easy to follow
★★★★★
★★★★★
Robert D. P - February 27, 2022
Verified Purchase
Terrific Help!
The part was very well made and easy to work with. It took it a little longer than the example given in the video. When we ran the dishwasher, the rinse feature did not work but the soap dispenser was great.
We also are experiencing water leaks when we run the dishwasher; which I presume is that we need to apply some sealant at the bottom which was not included in the video.
Other than that, it was a great experience and we have a positive feeling about what we were able to accomplish.
★★★★★
★★★★★
David R - February 6, 2022
Verified Purchase
Great Part!
The part was in excellent condition and is working properly the video was easy to follow and the video helped a lot! Thank you
★★★★★
★★★★★
Jay A - June 15, 2021
Verified Purchase
Easy Repair
Part was an exact fit for replacing the existing one.
Pretty straight forward repair, you need one tool....a Phillips screwdriver.
★★★★★
★★★★★
Kenneth B - December 31, 2020
Verified Purchase
Easy to replace
Quick installation. Pulled the front cover off and that allowed access to the screws holding the soap dispenser in place. A 5 minute job with a 7 year old helper
★★★★★
★★★★★
Rosa Nellie C - September 23, 2020
Verified Purchase
Easy repair
Perfect.
★★★★★
★★★★★
Kristi T - September 1, 2020
Verified Purchase
Easy repair
Great fix
★★★★★
★★★★★
Della T - May 8, 2020
Verified Purchase
oh how great it is
it works....thank you!
★★★★★
★★★★★
David S - March 29, 2020
Verified Purchase
Dishwasher detergent dispenser swap out.
My dishwasher dispenser was not working the proper way. I watched the replacement video which explained the process and I thought I would at least give it a try before calling a service tech to come to my house. It was a very easy removal of the old one and just as easy to install new part.
The hardest part for me was reaching the power cord to unplug.
Watch the video, purchase the part and install it! Easier than you think it will be.
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 24 reviews.
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The dishwasher detergent dispenser was broken.
The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions
... Read more. I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!
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Richard from BATESVILLE, IN
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 4 peoplefound this instruction helpful.
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Rinse cap was broken
Watched online video, repaired myself in under 10 minutes. Easy fix with video instructions
DENNIS from MAUMEE, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
3 of 3 peoplefound this instruction helpful.
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The door on dishwasher soap dispenser broke.
Repaired the soap dispenser.
Eric from SIMPSONVILLE, SC
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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detergent dispenser was not closing and dishes were dirty
followed the video step by step which was very well expalined and was able to complete the install
Harinder from CHESTERFIELD, NJ
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Detergent dispenser did not work
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit unt
... Read moreil I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
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ARTHUR from OAK PARK, IL
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Mainly leaking Rince Aid, but occasionally the soap door did not open to dispense soap
Watched the video, and followed the directions. Although my machine had some slight differences, the repair went pretty much per the video. Got all connections back where they belonged, cleaned up the insides a little while had the door parts separated, then buttoned it all back up, ran a cleaning solution thru empty washer, let it dry
... Read morethen started filling with dishes and ran the wash cycle the next day when full. All is well.
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Edward from AVON, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Old soap dispensor latch would not hold
Turned off the power at the main box. Removed the six phillips screws and two bottom hex screws holding the front panel. Removed the two solenoid wires on the old dispenser (Label wire polarity). Removed the eight screws holding the old soap dispensor and took it out. Cleaned the area around the hole. Laid down a bead of silicon caul
... Read morek around the hole edges. Placed the new dispenser in the hole and replaced the eight screws (do not over tighten). Replaced the two wires on the dispenser solenoid (check polarity). Replaced the front cover (Do not over tighten. Turned on the power and job complete.
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Kenneth from Dublin, OH
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
2 of 4 peoplefound this instruction helpful.
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soap dispenser latch was broken & didnt shut
We had to replace the soap dispenser. My husband is not very handy & this was a snap. You take off the front panel (cover) of the sishwasher & simply unscrew the old one & screw in the new one. I probably could have done it myself.
julie from Saint Charles, MO
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
0 of 1 peoplefound this instruction helpful.
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White latch on soap dispenser broken- would not latch
The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with
... Read more the connection to get the numbers to display properly.
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David from Stamford, CT
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
6 of 7 peoplefound this instruction helpful.
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White latch on soap dispenser broken- would not latch
1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop. 2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes it
... Read mores connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access. 3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left. 4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom. 5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening. 6. Reverse the process for installation. Remember to reconnect all three electrical connections.
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Alan from Marshall, VA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
42 of 45 peoplefound this instruction helpful.
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Questions and Answers
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11 questions answered by our experts.
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Ken
August 13, 2017
Will this part stop Jet dry leaking out of its dispenser hole. Mine leaves a drip mark down the inside of the front drawer or is this dripmark common to GE dishwashers.
For model number GLD6860N10SS
Hi Ken,
Thank you for your inquiry. Yes, this is the part that holds your Jet Dry. If it is leaking then replacing this part should stop that. Good luck with your repair.
5 people found this helpful.
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Robert
September 11, 2017
It appears the gasket on the dispenser is worn. The soap hardens in dispenser. Is there a replacement gasket?
For model number PDW7800J00BB
Hi Robert,
Thank you for the question. Unfortunately the gasket is not sold sepratly from the dispenser its self and it will need to be replaced.
Good luck with the repair!
2 people found this helpful.
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James
October 28, 2017
Please provide access to link for video of replacement installation of above part for detergent displacement with rinse cap.
For model number PS958966
Hi James,
Thank you for your inquiry. There is a video listed with the part on our website that will show you how to install it. Just scroll down the page and you will find it. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Dale Smith
May 23, 2019
The Jet dry dispenser is not dispensing fluid. The glassware is always cloudy.
For model number PDWT480O00SS
Hello Dale, thank you for your question. If the dispenser isn't dispensing the rinse aid the dispenser itself would have to be replaced, PartSelect Number: PS958966. I hope this helps!
2 people found this helpful.
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Sue
October 26, 2022
Recently my dishwasher has soap suds appearing in the tub. I have run several cycles with Affresh to clear the problem with not much success. Today I ran a quick wash cycle with no dishes or soap. No suds until the rinse cycle. Also the wash indicator and rinse indicator are on at the same time near the end of the cycle and the cycle counts down to 1 and then adds an additional 13 minutes. I suspect in an attempt to clear the suds making me suspect the problem lies with the rinse aid dispenser. After 13 minutes the dishwasher declares the dishes are clean…which they are but suds remain in the tub. What do I need to correct this? The length of time displayed for the speed cycle has recently increased prior to starting the dishwasher. Is this a control board problem? Thanks in advance for any help you are able to provide.
For model number GNLD681N10BB
Hello Sue, thank you for contacting us. According to our research, the issue is probably with the detergent dispenser, part number PS958966. It holds and dispenses the dishwasher detergent and rinse agent. Please watch the attached video for installation instructions. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
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Howard
January 2, 2020
I replaced this part and now the start button won’t work on the control panel, but all the other buttons are working.
Hello Howard, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!
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Barb
July 14, 2021
Is this the correct soap/spot rinse dispenser replacement part?
For model number EDW5160N00SS
Hello Barb, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS958966. We hope this helps!
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William
February 19, 2022
Can I replace the gasket on the soap dispenser door. The unit works perfectly but waster is leaking into the dispenser compartment and impairing proper release of soap.
For model number PDW7300N10CC
Hello William, Thank you for the question. Very sorry, the Gasket is only sold as part of the Dispenser Assembly. It is not sold on its own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Betty
May 11, 2022
I only need the rinse dispenser cap as mine some how came off and melted. The dispenser otherwise works fine. How much for the cap that keeps the rinse fluid in?
For model number GDWF100R30BB
Hi Betty,
Thank you for your question. The part number listed under your model number for the rinse aid cap is PS958932. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
We may have mixed enzyme and chlorine detergents in the circular liquid storage cap compartment that automatically dispenses the detergent. It now appears to be clogged and no detergent is discharged during the wash cycle. Is there a fix for me?
For model number PDWT380R10SS
Hello Darren, thank you for your question. Once the dispenser is clogged like that, it is almost impossible to clean. I would replace the dispenser assembly for that unit, part number PS958966. I hope this helps!
