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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Refrigerator Dispenser Door Assembly Or Flapper Specifications
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air from infiltrating the freezer. Once the lever is pressed, the door flap opens and allows the ice to dispense into your container. If your door flapper is broken, it could allow outside air to enter the freezer and alter the inside temperature. You may notice frost buildup surrounding the dispenser area. The door flap can disconnect from the dispenser lever, or the tabs that hold it in place may break. Frequent use may distort the sealing face and cause air leaks and frost buildup. This part mounts in the ice dispenser, and measures approximately 3.25 inches in diameter. It is constructed of plastic and rubber, and comes in white/black. This part is sold individually.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Repair Tip: The crank is no longer included with this part; you can use your existing crank. If you require a new crank, order one that is compatible with your specific model.
Replacing your General Electric Refrigerator Refrigerator Dispenser Door Assembly Or Flapper
Ask our experts a question about this part and we'll get back to you as soon as possible!
38 questions answered by our experts.
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Diane
November 6, 2017
My ice dispenser opening keeps freezing up, after watching your video on replacing the flap i discovered that the flap on mine does not close, i can only assume that's the problem. What i need to know now is replacing the flap going to fix the problem or do i need to replace what closes the flap
For model number TFX25KRCBWW
Hi Diane,
Thank you for your question. That flap seals your freezer from the outside. The only thing I can think of is because it is not sealing, moisture is getting in from the outside and freezing around your opening. I hope that helps. Good luck with your repair.
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MARY
January 9, 2019
Ice builds up in the chute and the ice cubes cannot fall through,, resulting in the whole chute becoming frozen solid. Is this the part that needs to be replaced to keep the warm air from entering from the outside and causing this problem?
For model number GSS25tSRESS
Hello Mary, thank you for your question. Yes, this is one of the first parts we would recommend replacing. Warm air is getting up inside the dispenser and frosting and freezing. You may also want to replace the Dispenser Door Recess Crank Part Number: PS291908 and Recess Door Spring Part Number: PS285013 at the same time. Good luck with your repair!
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Brian
October 1, 2017
I'm getting freezing inside the shoot of my ice maker and by the ice maker dispenser. I order a new flapper.I also have inconsistent dripping coming from where the water comes out.If I dispense more water it will stop.I don't believe this has to do with the faulty flapper because it comes out the white tube. What could the issue be?
For model number GSH25KGMDBB
Hi Brian, Thank you for the question. I suggest replacing the Dual Inlet Water Valve,PartSelect Number: PS304374.If the valve is defective it will become "stuck" open and allow water to flow through creating the dripping.It can also cause the water to sit in the tubing and cause the freezing. Hope this helps!
My flapper stays open about one inch, i can push it closed, could my problem be the spring that should close it?
For model number GSHF5KGXECWW
Hello John, Thank you for the question. It is possible the flapper is warped or damaged as well. I suggest taking the flapper, spring and crank out to check for damage. Hope this helps, good luck with this repair!
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Debbie
August 30, 2017
If i replace the ice flapper since it will not close would i need any other parts
For model number GSS25WSTASS
Hi Debbie,
Thank you for your inquiry. The cranker no longer comes with this part. You can use the original crank from the old part. I hope this helps. Thank you and have a great day!
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Clifton
August 15, 2017
I changed the water valve, but still no water dispensing. The ices works for both crush and cube when i select dispense. Only the water still will not come out. I tried to see if the water gets to the connector at the bottom of the door and it dose. But no water will dispense from the outlet in the door.
For model number GSH25JSRFSS
Hello Clifton, thank you for contacting us. That sounds like you may need a new water filter, they can become clogged and prevent water from passing through. The part number for the water filter is PS8746144 you may also need the adapter if you have not changed it before, part number PS220347. Hope this helps!
Do you have a help video and if so where do i fine it
Hello Fran, thank you for contacting us. There is a how to video just under the image of the part. You can follow the link below, good luck with the repair!
https://www.partselect.com/PS964304-GE-WR17X11653-Dispenser-Door-Assembly-or-Flapper.htm#RepairVideo
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Bob
February 21, 2020
The ice flapper is not closing fully. Are there parts i need to replace to close the flapper or what could be causing this? I can reach up and push the flapper to a closed position. I cannot see if it is in fact fully closed with no air leakis
For model number PS123SGRBSV
Hello, Thank you for your question. You will need to replace the flapper- PartSelect Number: PS964304. We hope this helps.
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Tim
October 16, 2019
I ordered a ice dispenser door and realized the existing door was just stuck in the open position. How can i get it to open and close normally? Or why doesn’t it close?
For model number TBX22pbr
Hello Tim, thank you for your question. If the flapper door isn't opening and closing properly, the issue is most likely the dispenser door solenoid PartSelect Number PS304961. Good luck with your repair!
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Ron
April 20, 2023
I replaced the freezer flap and spring and when i put it back together, the ice and water wont stop coming out. Thoughts?
For model number Gss25sgmdbs
Hello Ron, thank you for your question. You may need to replace the Ice Dispenser Solenoid Service Kit PS11699580. Or, it may also be the Micro Switch PS8259956. The Micro switch is what tells your refrigerator that it is ok to dispense ice or water. We hope our suggestions help.
