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11027032602 Kenmore Washer - Instructions

All Instructions for the 11027032602
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Lid lock lite would not activate.
The most difficult was to lift the top up. Releasing the clips was tough to push in and it broke some porcelain. The 3 screws on the plastic instrument cover was all that was required. Track the wires and remove the plug in and pull the wires through the access hole and misc clips, a Phillips screw driver removes the plastic switch .Simply place the new switch under the lid and the worst is done. Once the lid was up, 10 minutes and your done.
Parts Used:
Washer Lid Lock Assembly
  • John from PUYALLUP, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Loud banging during wash cycle
This is an easy one. Snap off the agitator cap with a screwdriver.
Remove the single but and agitator.
Remove 6 phillips head screws.
Lubricate the bearing and coax it off the spindle.
Parts Used:
Washer Basket Hub Kit
  • HARRY from BEND, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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"dL" error code on display. Lid lock mechanism not working.
This was the second time I did this repair, so it looks like this mechanism lasts about 3 years. I found the video instructions on your website very helpful, with one major exception. On my Maytag Bravos XL machine, there are no clips on the front of the top plate to release by pushing in a putty knife. Rather, there are two vertical brackets on the back of the top plate that are loosened or removed, and then the top can be slid forward about an inch and lifted up.

Also, the tiny electrical connection plugs are secured by plastic clips on the sides of the receptacles. Those clips just need to be spread apart a little in order to unplug the connectors; i.e., don't pull too hard on those plugs, or look for a release lever on the plugs themselves.

Repair is straight-forward. Thanks!
Parts Used:
Washer Lid Lock Assembly
  • Bruce from WOODSTOCK, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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the fastener became loose and dropped into the stove
This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark
Parts Used:
WIRE
  • George E from OCALA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Replace drive shaft, bearings and seal.
It is good to watch a video on how to!
Most went well, like all repairs, there are surprises, that make It take longer than expected. Once I put it back together and ran it, there was a UL code. After reading more posts, I found UL is unbalanced. After reading more… one of the problems could be the hub on the bottom may be loose. I checked that. Yep the hex bolt was loose. I forgot to put lock tight on it. Fixed that and ran it, worked flawlessly.
It would be nice to have install instructions in the box. Otherwise watch videos.
Parts Used:
Washer Basket Hub Kit
  • Clinton from IONE, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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machine wouldn't turn on when lid closed
replaced missing screw and pad and now machine works perfectly
Parts Used:
Washer Lid Hinge Mounting Screw Washer Lid Hinge Pad
  • Ellen from NYACK, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Water pump was busted.
Just pulled the old water pump off and replaced with new one and was good to go. Thank you so much for sharing the problems and how to fix. Dean
Parts Used:
Washer Drain Pump
  • William from MAGNOLIA, MS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
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F1 code show
Removed/ Replaced. Machine control motor
Parts Used:
Electronic Machine and Motor Control Board
  • Bernard from OCOEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
Washer Inner Cap Seal
  • Diane from Corvallis, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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replace suspension rods
lifted top using putty knife to push back holding clips.secured top so it did not fall. moved basket to one corner and lifted the spring up, while it was lifted remove the plastic holding rings. Then push down on holding clips that are near bottom of side of basket and the suspension rod just eases out. do that for all 4 and you are done.
Parts Used:
Washer Suspension Rod Kit
  • Rick from Hamersville, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
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Washer entered spin cycle, but would not spin.
The washer would enter the spin cycle, but after starting to spin, would quit, and beep repeatedly. The fault code shown was DL. The manual cited DL as Door Lock malfunction. A check of the door lock switch suggested an internal problem. Sears offered the part at a far greater price, and shipping was several times more than PartSelect.com. PartSelect was chosen, and the part ordered on-line. Within two days the part arrived. Installation was simply a matter of lifting the top of the unit on which the door is supported. IT is done by inserting a narrow screwdriver into the separation, and pressing on the two metal springs holding the top in place. The old part was simple to remove by extracting two phillips head screws and removing the cable from the cable mounts underneath the top surface then threading the cable and plug back through the cable hole. Before that could be completed, the rear cover of the control panel was also removed, and after the plug of the defective switch was removed, the new cable was connected, and threaded back through in the reverse of the removal of the old switch, the phillips head screws, the control panel rear cover and returning the unit top to the resting position and snappin it into place. The Power ON check indicated that the problem fault code was cleared. The unit functions normally with the new switch. Hats off to PartSelect. The part was available in stock, and shipped promptly, and at substantially less cost than Sears.
Parts Used:
Washer Lid Lock Assembly
  • Paul from Rio Vista, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Hard to open the washer top
Watched an instructional video many times.
Parts Used:
Washer Suspension Rod Kit
  • Akemi from ORLANDO, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Very noisy, compared to the original drain pump.
1st watch a video on replacement of this pump.
My main issue was the guard I had to install and the correct way to
put it in. I know I got it right.
The pump is very noisy, loud!
It pumps out just fine.
Want to know if this is normal, Loud pump.
Let me know.
Thanks, Dave
Parts Used:
Washer Drain Pump
  • David from NORWOOD, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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A rat ate holes in several rubber elbows in our washer
I got the three rubber elbows to quickly (at an additional price). They were the correct part and fit exactly. I replaced the aggravating spring clamps with new radiator-type screw clamps which made the job easier and in my opinion better. Then I devised a little hardware cloth "fence" around the bottom to the washer to keep the rat out. The job is tough enough in that you must tip the washer forward to get at the lower elbows. Also probably a good idea to adjust the feet "in" as far as possible to minimize rodent access from the bottom.
Parts Used:
Recirculation Hose Washer Hose Recirc Pump Washer Hose Drain Pump
  • James from INYOKERN, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
Parts Used:
Washer Inlet Hose 5 Ft
  • Jimmy from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
2 of 4 people found this instruction helpful.
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All Instructions for the 11027032602
46 - 60 of 112