11029682801 Kenmore Washer - Instructions
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Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
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Tom from LATROBE, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Tub would not stop filling with water.
Remove the front cover. Remove the old. water inletvalve and replace with the new valve. took me about thirty minutes.
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JUAN from HARLINGEN, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
7 of 7 people
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Water would not shut off.
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James from SPRING HILL, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Washer wouldn't start at times unless the lid was gently "slammed" shut.
First unplug the washing machine.
Then used a putty knife pushed under the endcap area to release the clips holding the top console down, then lifted the front of the console and tipped it back. Held it in that position with a short piece of wood.
The lid switch was visible right there on the left. Then unplugged the switch, removed the metal screw holding the ground wire, pressed the locking tab on the switch, lifted the washer lid about 3 or 4 inches, and removed the switch. Installation was the reverse procedure. Total time about 10 to 15 minutes.
Then used a putty knife pushed under the endcap area to release the clips holding the top console down, then lifted the front of the console and tipped it back. Held it in that position with a short piece of wood.
The lid switch was visible right there on the left. Then unplugged the switch, removed the metal screw holding the ground wire, pressed the locking tab on the switch, lifted the washer lid about 3 or 4 inches, and removed the switch. Installation was the reverse procedure. Total time about 10 to 15 minutes.
Parts Used:
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David from WAUSAU, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
7 of 7 people
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No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
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Ernest from Midlothian, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Agitator not working
Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you
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kevin from oxford, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench set
7 of 8 people
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top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
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Larry from Edgewood, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
8 of 11 people
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Broken Fabric Softener Dispenser
Just removed the broken part and replace it with the new one.
Parts Used:
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JOAN from Little Elm, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
8 of 11 people
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Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Parts Used:
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barbara from MILLVILLE, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
8 of 11 people
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
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RONALD from PORT ORCHARD, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
10 of 17 people
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Fabric Softener dispenser was broken
Replacing the fabric softener dispenser was very easy. It just snaps on. Make sure you line up the tabs with the holes in the agitator, otherwise it will not stay on and will fly off and break in the spin-cycle. This is how the first one broke to begin with.
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Steve from Lufkin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 8 people
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washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
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Timothy from Saint Louis, MO
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
7 of 9 people
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
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Arthur from Statesville, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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found water filled and will not spin or empty
Took an educated guess it was the lid switch and after playing with the switch got it to work. Ordered new switch. The hard part was to find the model number and thanks to customer service sticking with we. we found the info and was able to come up with a part number. Re placing the switch is very easy but I had to remove the cast after trying to open the machine the wrong way. So a little body work. I also found the frame was cracked and with a fender washer on the other side of the front feet was able to fix that. Washer run great a lot is a lot quieter.THANKS!!
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Michael from Pocono Summit, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
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Philip from DENTON, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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