11081167120 Kenmore Washer - Instructions

replace clutcher

Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.

researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.

Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!

First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!

I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw

Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.

I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.

The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.

Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.

I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.

Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.

EXACTLY as your video demonstrated.

We watched a video on YouTube; it was very easy . We had to use the mounting bracket.

The washer agitated ok, so I figured it wasn't the motor or agitator. Watching the repair videos, I assumed the clutch might be the culprit. The videos are very good, so I should have taken the machine apart and actually looked at the clutch - it wasn't too bad. Trying to put the new clutch on anyway, I noticed it didn't turn on level. I thought it wasn't seated correct, but it was then I realized the shaft was tilting. This would explain the THUMP, and the grinding must be a gear inside the transmission. As much as I hate to get a new machine, given the tremendous downturn in quality, I think that because this machine is old, it is not worth a $200 transmission. Anyone need a brand new (but test fitted so not returnable) clutch?