11081167210 Kenmore Washer - Instructions
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washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
Parts Used:
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LYDIA from HIGH SHOALS, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
Parts Used:
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alan from american fork, UT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
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grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
Parts Used:
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MARIA from TAMPA, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Water Pump Replacement
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
Parts Used:
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Jim from Hamburg, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
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ed from pittsburgh, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
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aggitater wouldn't work.
snapped off the 2 springs on the water pump,took off hoses with pliers,took off the 2 little screws on the motor springs.snapped off the 2 springs on the motor,and the motor came off.took out the drive coupling,it just slides off...then reverse the procedure,and you are done...
Parts Used:
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Danny from Telephone, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
Parts Used:
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Melody from ENTERPRISE, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Hot water connection was stripped and couldn't connect water line to washer
Unplugged it. Removed the two screws holding the panel on. This model had the screws on the front. Unplugged the wire harness and tipped the control panel back. I popped off the clips for the cabinet and slid it off the frame. On the back of the washing machine, I unscrewed two screws that held the water inlet valve in place. I unhooked the two wire harnesses on the inlet valve. Slid the clamp on the small hose back and pulled the hose off the inlet valve. Once I had the old part off, it was just a matter of doing it all in reverse. I did have to screw the metal plate that came with the part onto the part before I installed it. I put the small hose onto the new inlet valve and slid the clamp back in place on the hose. Put the new valve through the holes on the back of the machine, and replaced the two screws. Click the two wire harnesses back on, making sure to put the RED harness on the HOT valve (the holes have the stamp H and C on the back of the machine itself. Slid the cabinet back into place. Put the wire harness back on. Replaced the cabinet retainer clips. Slid the control panel back into the slots and replaced the two screws for it. That was it. All told it took me 15 minutes total. This was an extremely easy repair.
Parts Used:
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CHERI from CREEKSIDE, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Clutch Replacement
I decided to order the part and attempt to install it. Actually was easy. Took my time and maybe took 90 minutes. Works great.
Parts Used:
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Mark from CHARLOTTE, NC
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Brake cam broke.
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JOHN from MUSKEGON, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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water would not shut off
Shut off both water valves and used a cup to catch water from hoses. Removed top control panel that's held on with 2 phillips screws. Remove top screws on the back to gain access. Was able to access the valve by pulling slightly out on the top corner.
Parts Used:
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Patrick from RUSSIAVILLE, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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My washer would occasionally leak water on the floor.
This model is a compact / apartment size washer and the repair was fairly easy. The lid is held on by 2 spring clips on the front and 2 tabs on the rear. I used a screwdriver to pop the top off the clips, removed the screws on the tabs, unplugged the switch and set the top aside. Took out 2 screws (all screws are 5/16" hex head) on the left side panel (facing the front of the machine) and set it to the side. The pump is clearly visible at this point. Tipped the washer and propped it up for easier access. Removed the 2 hose clamps (set a pan underneath first) and the pump is held in place by 2 spring clips. Popped those off and the pump came right out. Put the new pump in, snapped the spring clips on, put the hose clamps back in place, the side panel and the lid. Not at all hard to do. About 30 to 45 minutes and I was doing laundry again.
Parts Used:
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Lary from Broadway, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Machine made loud banging noise and vibration when running and tub ran off center
Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation
Parts Used:
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Albert from ROSELLE, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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The tub was not agitating or spinning.
I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.
Parts Used:
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Carl from MILWAUKEE, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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I was getting a high pitched noise during the draining of the washer with a plastic friction smell
I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.
Parts Used:
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Stephen from SCHENECTADY, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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