11088764790 Kenmore Washer Dryer Combo - Instructions

I followed the online instructions to remove the shell and attempted to remove the drum, but not having the special wrench to remove the special nut, tried using a screwdriver and hammer, which failed to loosen the nut. I then started examining the the undercarriage and saw that I could replace the springs without removing the tub and did that. In the course of replacing the springs I discovered I could also access the wear pads by lifting the drum off of the undercarriage and placing a block to hold it above the pads. I was able to pop the old pads out by tapping underneath them with a hammer. The new pads were then installed and the weight of the drum popped them in. It was necessary to lift the drum assembly three times for each of the three pads.

The repair was fairly simple and while it made the spin operation quieter and and a bit more stable, it still gets out of balance. Disconnected power, shutoff supply lines and disconnected them from the unit.

Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.

Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors

Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.

If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.

Followed the video instructions. Had no problems. The video was accurate.

Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.

Basically I followed the great instructions provided on the Part Select webpages. I would consider myself to have more common sense than mechanical skill. I didn't want to have to keep going back to purchase more parts so I decided to buy the motor coupler (under $5), new clutch assembly (Under $30), new motor (under $160). The shaft on the original motor wore down to a cylindrical shape which should have been more of a rectangular shape to fit precisely into the motor coupler and provide the grip strength for the washer tub to spin. Usually the no spin problem is linked to a faulty motor coupler. I was glad that I had to removed the motor to reach the motor coupler because in my case the coupler had not failed. That is when I saw the motor shaft had worn. Since I had all the new parts I replaced them all and since 6/13/19 the washer is running like new. Oh, the problem was most likely caused by someone in my family "overloading" the wash machine one too many times over 11 years. Guy's / Gal's you can do this and save yourself from buying a new washer for between $850 - $1,200. My repair expense was under $240 including tax and next day delivery of my parts. Thanks Part Select !!!! Neil

Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.

First I unplugged the dryer from 240V and removed the back cover upper (behind the switch) and lower (exposing the remainder of the parts)

Inside the upper section was a folded wiring diagram of the dryer (don't know if this was courtesy of Whirlpool or another individual, but it was a very nice touch.)

I did a resistance measurement across the heating coil and found out it was fine. I then plugged the dryer back in and carefully took voltage measurements from one phase of power (this was easily accessed where the power comes in to the dryer, just be careful not to touch or short the wires)

I had an assistant turn on the dryer (this makes things go a little faster, as you are behind the dryer otherwise) and checked for 240V across the heater coil.

Once I did not have this, I kept one lead on the left side wire (one of the power phases coming into the dryer) and moved the other lead to the left (as viewed on the wiring diagram) until I no longer had 240V. This identified the faulty component as the Thermostat High-Limit, non resetable.

I ordered the kit with the High Limit NR and High limit Thermostat (as both had to be bad). I also ordered the 150 degree cycling thermostat (although this was not necessary - for <$20 I opted to replace it as well)

Removing wires one at a time, each component is fairly easy to replace.

My only complaint is that with the combo kit, the wire attachment is a little different that the original component and requires you to cut an existing wire and crimp a different terminal to allow all three wires on the High Limit thermostat (250 degrees) to be attached. There is little to show you how exactly the crimp is to be connected (it goes on the smaller of the three wires - DO NOT CUT the jumper provided and USE A GOOD CRIMPER - not the $2 variety, or you'll be getting a new connector!!) The connector provided is designed for some strain relief from one connector to the other, however) An additional jumper with the appropriate connectors already attached would be a nicer design.

Also, make sure you do NOT screw in the smaller cover that covers the power in until you place the entire lower half cover back on the dryer (unless you want to take it off a second time, as I did...) as it uses a common screw to hold both in place.

Overall, fairly easy to do with a minimum of tools, straight blade screwdriver to remove stubborn wire connectors (esp. for HT thermostat 250), ratchet and socket for quick removal and replacement of covers, and a good T&B style crimper ($10-$20 at your local hardware and well worth it even if you only use it a couple of times)

30 minutes and done - the dryer now cranks out the heat and the advanced settings (Auto dry) work great - no more 2-3 times throug to get things dry.

If you have a minimum of mechanical ability and a little bit of electronic troubleshooting skill, you can check and repair this youself and save about an $80-$100 service call.

Thanks to Part Select for the diagram of the dryer layout as well!! (Schematic would be nice if available online, though!)

Shipped the part in about 2 days from order time, as well. Will be back (hopefully not soon, though, as something has to break first!!!)

Be safe and good luck!

(One last note: Make sure your lint trap is clear including the hose - either due to build up or a lazy kid...as this probably caused the failure as heat could not escape...)

First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new hose onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!

After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!

Old door catch came out, new one slipped in. All works great.

Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

just like video showed really helpfull

I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.

Safety First - I unplugged the power source. I removed the console by simply removing several screws. However because the nut fastening the resistor was in a really tight spot and I had little room to work, I decided to remove several screws from the back of the console to open it up. (This step is not necessary - but for me, it just made the job go quicker). I was then able to use my ratchet/socket set to remove the nut from the resistor. I then attached the wires from the timer to the new in-line resistor. I closed up the console, re-attached it to the dryer and DONE!!! The dryer works fine!!! By the way, the set is 25 years old. I initially thought it was the timer itself but after explaining the problem to Rebecca at this iste , she quickly identified the problem as the timer power resistor. Many thanks Rebecca??

I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.