11097842700 Kenmore Washer Dryer Combo - Instructions
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washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
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Robert from Manchester, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
14 of 37 people
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gas drier would not heat
i read some of previous customer problems and fixes pulled the front cover off found coil's location when i turned on drier you could see the ignitor getv hot but burner would not ignite unless i put a little pressure on secondary coil when i let go of coil flame would go out. ordered 'M' series new style coil kit came in in about three days installed parts drier workng good i would reuse parts select agian thanks
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DALE from HOPE HULL, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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No heat
I had two dryers, one was gas and the other was electric. The electric stopped heating. So I rolled out the gas dryer, but it was setup for natural gas and at this location, I only have propane. So I changed the jets to work with propane, in the process I broke the igniter, so I replaced that and that made the propane one work. Armed with the knowledge from that job, I took the electric dryer apart located the thermostat and replaced that and low and behold I have two working dryers. One for now and one for an emergency. I only have four screws left over!!!! Jim Cooke
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James from Randsburg, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
4 of 7 people
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Dryer did not get hot
Found on your site the top two causes of a Dryer not getting hot enough and ordered those parts ( which were delivered quickly).Removed the top two screws that hold the front of the dryer that gives access to the coils and flame sensor assembly after lifting up the top.It took more time to clean up all the lint than to replace the parts.Dryer works great!
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Garrett from Vineland, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
3 of 4 people
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Dryer would not heat up
As many of the other posts here on this website mentioned, I had the same problem of the dryer not heating up. I removed the front panel (4 screws on each side inside of door - easy - followed instructions) and once off I was able to view the igniter glowing properly so I knew the starter/igniter was not the issue. Everything I read then suggested that it must be the two terminal gas valve coil, and sure enough it was. Ordered part -- got it in literally a couple days -- removed bracket (two screws) put in new coil -- turned it on -- works great. Could not have been easier. This is a great website and would recommend it to everyone who is a Do It Yourselfer.
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David from Naperville, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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Dryer would heat up at start then go cool
Really an easy fix. 2 5/16" screws hold the cover on below the dryer door. From here it's easy access to the gas element. 2 more screws for the valve cover and disconnected the attached wires to the gas coil valves. slip the news ones in place, re-attach the wires and install the holder.Tested the dryer and it fired right up. Put panel back in place and the wife is happy it didn't cost us more than just the parts. Yep, she's a lucky girl. ;0)
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Richard from Palos Hills, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 4 people
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Gas dryer would produce heat for short time, then continue to run but with no heat.
Thanks to reports from others, I concluded that most likely the gas ignition coils (one or both) were no longer functioning properly. I replaced both with the 'M' Series New Style Coil Kit which is about 1/2 the price of either coil individually -- yes,true,go figure! The actual replacement took only about 10 minutes. What was most difficult and took the most time was the removal of the front panel of the cabinet -- this was difficult only because there were no instructions in my owner's manual (or any other source I could find) and it took me awhile to figure it out. Now I could do the whole job in about 20 minutes! The detailed instructions from others as to the process of replacing the coils was invaluable -- I don't know if I would have been able to figure that out on my own. But most important was the information that enabled me to diagnose the problem in the first place. Thank you, all you previous comment contributors.
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James from Saint Paul, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
3 of 5 people
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Heat not staying on.
Checked out the coil seemed ok. So I replaced the radiant flame sensor. No change. Then I replaced the High limit sensor still the heat was not staying on. I read some were in the troubleshooting guide that the coil can test good, but can still malfunction. So that was it new coil fix it, works like a new Dryer again.
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Peter from MISHICOT, WI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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would only heat for about 7 minutes.
I replaced the thermos fuse, thermostat, igniter kit, and the M series
new style coil kit. The problem was the M series coil kit. I replaced
the other parts because this dryer is over 10 years old. I also brought
the radiant flame sensor. I spent $126.19 in parts plus shipping. If I just
just replaced the coil kit it would have 18.61 plus shipping. A new gas dryer like I have would cost about $459.00. I hope to get many more years out of this dryer. The hardest part of this repair for me was getting the front panel back on. I saved the parts that were good for futher repairs. I replaced the drum belt several years ago, still looks in good shape. I think this is a great DIY site. Just follow their instrutions. Somtimes I'll take a picture of the part before I remove it, just to be sure I replace it right.
new style coil kit. The problem was the M series coil kit. I replaced
the other parts because this dryer is over 10 years old. I also brought
the radiant flame sensor. I spent $126.19 in parts plus shipping. If I just
just replaced the coil kit it would have 18.61 plus shipping. A new gas dryer like I have would cost about $459.00. I hope to get many more years out of this dryer. The hardest part of this repair for me was getting the front panel back on. I saved the parts that were good for futher repairs. I replaced the drum belt several years ago, still looks in good shape. I think this is a great DIY site. Just follow their instrutions. Somtimes I'll take a picture of the part before I remove it, just to be sure I replace it right.
Parts Used:
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Craig from ARMA, KS
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
2 of 3 people
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The female catch in door was bro9ken
I took out the old worn out part and replaced with the one I order.
Parts Used:
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JOSEPH from ANSONIA, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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broken door clip
After watching the great install video, I followed his lead and within 20 min had my dryer door fixed. This dryer was bought in 1986 and I really thought I was looking at buying a new dryer. How wonderful that I could fix it for less than $11. Easy to find web site, easy to find part, great instructions and fast delivery!
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Lynette from Rock Island, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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dryer door would not close
discovered it was a broken latch. Ordered the latch, only took 2 days to arrive and all I had to do was remove the broken latch and snap in the new one. I saved myself a service call. I'm very happy!!!!!!
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Priscilla from Portland, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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The dryer would not heat up
I first tried replacing the Radiant Flame Sensor, which was located in a tight space and was very difficult to access. I finally gave up and called a handyman to replace it. That didn't fix my problem. I needed a new igniter. That was easy to replace, but it's fragile and I broke the first one...
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William from Canyon Country, CA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Wrench set
3 of 6 people
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replace door closer
Removed power and front panel, removed broken latch, pushed in new latch and replaced the front panel and power. Done
Parts Used:
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Erwin from Somersworth, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set, Wrench set
2 of 3 people
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dryer not heating( after replacing the high temp. thermostat
i removed the door and front panel then removed the two screws holding the coil bracket,disconnected the two wires on coils,set new coils in place and reversed the above process
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james from HURON, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 4 people
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