25331115304 Kenmore Refrigerator - Instructions

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

My upper and bottom air diffuser was missing.
Purchased both air diffuser and placed it.

Lower part of handle didn’t snap in place. Inner white piece I screwed on the door. I thought it would snap in Maybe other part was missing.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

Just pushed the grill on

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.

The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.

I followed your video instructions, is very important to have this information.

Followed the installation instruction for both parts now both the freezer and refrigerator are getting cold

Just slide glass in. Very easy.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

REPLACED TIMER-DEFROST 215846602..REPLACED THERMOSTAT-DEFROST KIT 5303918202..REPLACED CONTROL, TEMPERATURE 5304421256..RECHARGED SYSTEM WITH 134A...ALL FANS WORKING...COMPRESSOR RUNS.. FREEZER STILL NOT GETTING COLD ENOUGH...HOLDING AT 20 DEGREES...ANY SUGGESTIONS..THANKS..DAN