31412 (ABWESEU) LG Washer Dryer Combo - Instructions

raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.

The base assembly was easy to repair tip the washer on its side and took the screws out the bottom and two wires and a sensor off the old base assembly that was broken and replaced it the the way I took it off easy install. And they got great costumer service as well will be back for other parts.

Removed 2 hidden screws from the top panel.
Lifted top panel.
The first screw came out easy, the second one gave me trouble.
It is best to help a helper who can hold the lid open as much as possible.
To insert the new screws takes patience as they might fall very easily.
Overall, not that difficult - just need patience.

Description provided on website was that repair was similar to another washing machine where you press in on spring clips to release top of machine to access hinge. Not correct at all.

There are two screws on top of machine that are covered by caps. Remove caps and then remove screws. Lift up / prop up machine top and you have easier access to 2 screws that hold plastic hinge in place. Remove screws and replace hinge and replace screws. Took me longer to figure out I had incorrect directions than it did to replace hinge.

The instructions received from partselect.com were really good. There are two long screws located on either side of the front control panel. Simply removed the small covers to expose the two screws. Then remove both screws. At that point you can lift up (carefully) the front panel high enough to gain access underneath to remove the two Philip head screws holding the hinge. Be careful not to drop the screws down in the machine cavity. Lift out the old hinge and insert the new one. Re-install the two Phillip head screws into the new hinge. Let the front panel back down and re-install the two long screws. You’re done!

Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,

The teeth in the pulsator assembly where stripped out on the original plate.

Ordered the replacement and it was 1 screw to undo and pop in the new assembly. Super easy repair

Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had

Very close to the installation video online at Parts Select. Removed the back panel, unclipped the hose from the inner fitting and replaced with the rear hose. Why it didn;t leak on the inside is interesting as there was no clip on the at the inner fitting.
The one difference from the existing install video online was that I didn't have to tip the washer over ~75 degs before replacing. I instead found that I could put to cinder blocks under the back edge to replace the drain hose. This made the job quicker without having to worry about having a box for it to rest on (with any risk of falling to the floor).

Since the old pulsator had actually come off during a wash cycle, I was able to place the new one on easily. Tightened the screw with a socket. Then placed the new cap on. Before placing the new pulsator on, I was able to clean all the mold and hard deposits off the mechanism under the pulsator. The hard deposits were also scrapped from the pulsator holding (where the screw goes) which may have caused the problem to begin with.

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

Remove cover over associated hinge pin assembly and the hinge assembly behind it. With the lid open, remove 4 screws holding on the top assembly, lift and rotate it on its wire cable side and rest it on the machine top frame (it may be necessary to remove the 2 cable restrainers to gain enough play to do this - you will have to remove the large rear cover to accomplish this and be able to reinstall these restrainers). Remove 2 screws fastening the broken hinge pin receptor, install new unit, and fasten with these 2 screws. Install top assembly and a new/repaired hinge pin assembly (most likely the reason for the broken hinge pin receptor).. Replace cable restrainers and rear cover if it was necessary to remove them. Note: These hinge pin assemblies are sold as a set (1 left, 1 right; they are not interchangeable and are expensive). Time to do repair = about 30 minutes.

I HAD A CHAT WITH LG EXPLAINED THE PROBLEM . SAID IT WAS THE WATER SHUT OFF VALUE. V EVEN SENT THE PAGE WITH PART# TO ORDER ONLINE.

LOVE LG CHAT!!!