41392 LG - Instructions

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.

2 hose clamps and a hose, easy! This would be a very common cause of leaks in washers due to all the movement inside.

To put the new spring on requires two people. One to pull the drum up as far as possible and hold it in place and the other to attach the spring to the drum and the into the slot on the side of the washer frame. It takes a lot of leverage and strength to get the spring into the slot. We used a screw driver as leverage to get the spring extended to slip into the slot. You might also need the plastic holder part# 4930FR3040A. If the washer door boot has come off due to spring breaking, you will need to reset it. That requires also removing front panel. There is a large wire ring that holds the boot in place. You either need a special pair of pliers to expand the spring to reset the boot or a lot of strength to do it with a couple screw drivers.

YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).

Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.

Hardest part of the job was getting the washer away from the wall. :)
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.

I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.

I ordered the Rotor Assembly and Sensor Assy..
Rotor Assy. was not the problem.
1 - 17mm bolt in the center of the rotor assy.
6 10mm bolts to take off the Stator assy.
once you have the Stator assy off, upplug the sensor assy and release the clips on the sensor assy. and remove.
Install the new sensor assy. and plug the electrical connection back in.
replace the 6 bolts and screw the bolts evenly around the Stator.
replace the Rotor Assy. and secure the 17mm bolt.
Replace the back cover (4 - philips screws.
Do a test load.

Took off top of washer to get access to connector nozzle, which is on top front of washer rubber boot. removed old nozzle, installed new one. Easy peasy

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Remove where the water pumps are and remove the one that was damaged easily