41741122410 Kenmore Washer - Instructions

This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.

Removed the screws holding the door. (One was stuck a little so used an air drill with Phillips head to get the torque needed but someone with a strong grip could have done it as it came out very easily). I removed most of the screws holding the front to back of door to exchange the hinge. There was a problem with the old hinge slopping around and not allowing the door to align properly when shutting it. The new hinge works better. See note*** below on doorframe. I pretty much was able to get the door back together and make it work. I then exchanged the door striker with no problem. It has a built in key so you cannot attach it incorrectly. The next thing was to just reattach the door to the machine and it worked right off the bat. ------------- *** Unfortunately, there were two screw mounts in the Outer Door Frame - Chrome Part Number: PS3495258 that were broken. This doorframe is listed as a $200+ chrome part whereas it is actually a plastic material that is extremely over priced for what it is. Like I mentioned two of the screw mounts had broken off so those screws are just "decoration" now. (These are screws that basically hold the back cover to the front cover). If this becomes a problem, I will simply modify what I have and make the screws fit before I spend $200+ on that part. (It looks like this could be drilled out and a long screw and nut run through to make it work. TELL THE WASHER OPERATOR… just be careful opening and closing the unit (don't slam the door but carefully close it) and it should work a lot longer. I might investigate the make up of a washer the next time I buy one … but the chrome vs. plastic is a hard one to spot. I hope this helps.

I removed the broken door catch, which consisted of removing two screws, making it a snap to do, all you needed was a screw driver, and replaced it with the new one using the same screws, This took about 5 mins. to do and was very simple. Turning the machine into a working washer again. : )
After looking all over for the part,and not finding it I was thrilled when you carried the part. Even though the machine is old, it works great. Thank you for the selection of all the parts you carry and how you make it so easy for us to find what we need. , and having it in stock, which was mailed right away, so I could replace the catch and have the washer back in use in less than a week. Thank you

The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.

It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.

Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...

The door striker of the my front loading washing machine is plastic and breaks very easy. The small store I brought it from is now closed and I can't get the part and the last time I did order the part it took a least two weeks for it to arrive and my wash pile was huge. I ordred your part and in two days I had it! Much easier than the 65 dollars charge to have the repairman walk through the door to fix it and the long wait for it to arrive.

I just removed the 2 screws, removed the old striker and replaced it with the new one. The entire project took 3 minutes.

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

first I remove two screws then hold the part in place.

Simply removed several screws around inner glass Then part set right into place. replaced all the screws and was completed.

The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage more unit sales (it could be metal for instance). So fix it and feel clean!

Unscrewed two screws, replaced door striker and screwed the same two screws back in! I was done in less than 3 minutes!

I unclipped the old drawer parts from the broken drawer and replaced the old parts onto the new drawer and slid the whole drawer back in the washing machine. It took longer to type this that it did to repair the washer. No tools needed at all.

Your website made it very simple to identify the parts, and offered either a video or installation instructions. Couldn't have been easier. $550 was the quote I got to repair the washer, the parts with overnight shipping were $147 and my 30 minutes of time.

Remove 3 screws to remove door and remove all screws on back of door and had to pry up on the cover - new hinge assy set in ok and reasemble was easy but new hinge assy didn’t quite match mounting holes so a bit difficult to line back up

2 screws and about 48 seconds of work. very easy.