72495 LG Refrigerator - Instructions
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Ice Maker Can’t Rotate/Discharge Ice
First, remove power to the refrigerator.
To replace the ice maker you first have to remove the back mounting assembly, which ice maker is attached to.
Only three Phillips head screws need to be removed: 2 on the bottom and 1 on the back of the ice maker mounting assembly. Do not remove the two diagonal Phillips head screws holding the dispenser motor on the reverse side of the mounting assembly.
As you pull out the mounting assembly to the front you will see a connector on the top inside, which must be unplugged. A narrow standard screw driver will help the connector lock to release; slide the screwdriver tip under the connector lock clip and it will allow the connector to be unplugged.
Once the ice maker mounting assembly is removed and placed on a flat surface it will be self evident as to how to remove and replace the ice maker. The 1” tape might be needed during the cable re-routing process. However you can reuse the original tape required to be removed during the ice maker remove and replace process, if possible.
Reinstall the ice maker mounting assembly in the reverse order it was removed.
Apply power to the refrigerator.
Cycle the ice maker to Off and then back to On. It may take an hour or two before the ice maker produces ice because the temperature inside the ice maker must reach “0” degrees Fahrenheit before it will begin making ice.
Pull the ice maker
To replace the ice maker you first have to remove the back mounting assembly, which ice maker is attached to.
Only three Phillips head screws need to be removed: 2 on the bottom and 1 on the back of the ice maker mounting assembly. Do not remove the two diagonal Phillips head screws holding the dispenser motor on the reverse side of the mounting assembly.
As you pull out the mounting assembly to the front you will see a connector on the top inside, which must be unplugged. A narrow standard screw driver will help the connector lock to release; slide the screwdriver tip under the connector lock clip and it will allow the connector to be unplugged.
Once the ice maker mounting assembly is removed and placed on a flat surface it will be self evident as to how to remove and replace the ice maker. The 1” tape might be needed during the cable re-routing process. However you can reuse the original tape required to be removed during the ice maker remove and replace process, if possible.
Reinstall the ice maker mounting assembly in the reverse order it was removed.
Apply power to the refrigerator.
Cycle the ice maker to Off and then back to On. It may take an hour or two before the ice maker produces ice because the temperature inside the ice maker must reach “0” degrees Fahrenheit before it will begin making ice.
Pull the ice maker
Parts Used:
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Paul from CLEARFIELD, UT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Broken mullion spring
I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.
Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.
Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.
Parts Used:
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Steve from TRENTON, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Mullion (flapper) - spring broke
The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.
Parts Used:
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Sonia from CALIF CITY, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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This is the second time they have mailed me the wrong spring. I talked to someone the last time and explained everything About my refrigerator. I had a Repair man come and try to put this part on my refrigerator this time and he told me that this spring is not for this side of my door. The first tim
Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.
Parts Used:
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Delores from WINNIE, TX
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Difficulty Level:Very Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers
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Left French Door would not close properly
Removed two screws from door and three locking brackets with a small common screw driver. Raised the bracket, slide in the spring, held down the bracket, installed screws and plastic covers. Less than 2 minutes. Easy application no problem with the new spring or ,mullion..
Parts Used:
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Kevin from DADE CITY, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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I actually took a picture of the correct spring installation at a big box store that carried LG. I had called LG, but they said they didn't have any installation brochures, and to call a registered LG repairman. That was out of the question, since the repairman would charge $100 just to show up.
I looked at the picture I took. Used needle nose pliers and inserted one end. Unless the lady of the house is very strong, this should be handled by a man, because of the rigid spring. Once the spring was inserted into one side of the flap, I used the pliers to get the other end into the proper slot. Very easy, but the spring is very strong !!
Parts Used:
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BG from WEATHERFORD, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Spring on old mullion fell out
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MIKE from ATLANTA, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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The spring on the mullion door broke for the last time
This was an incredibly easy repair! 1 phillips screwdriver and two screws. Disconnect the small adapter, and you are good to go!
Parts Used:
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Sonya from VAIL, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Ice chute would not open.
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
Parts Used:
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Steve from MUKWONAGO, WI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Spring broke on Mullion
Watched the video. Took the screws out, unplugged the connection and slid mullion off. Then plugged the new one in, slid it on and attached the two screws.
Parts Used:
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Michael from MONTGOMERY, AL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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The refrigerator ice maker needed replacing
The only tool required was a Phillips screwdriver. I disassembled the old icemaker and unplugged the electrical snap in device. I removed the ground wire. Then reversed the steps in replacing the refrigerator ice maker kit assembly. It took slightly over 30 minutes to remove and replace the ice maker.
Parts Used:
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Larry from GODDARD, KS
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Leaking
Swapped old one with new one. New one had extra plug not needed.
Parts Used:
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Johnny from MOUNT OLIVE, AL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Broken flapper spring in kenmore elite refrigerator door
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Sam from SAINT JOSEPH, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Wrong spring originally ordered and returned. No response to service and parts question additionally submitted.
Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.
Parts Used:
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Douglas from UPLAND, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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After 10 years of service the right door gasket needed replacement.
It was SO easy. No clamps or brackets. Grabbed the gasket with pliers to get started removing it - just pull it out of the deep groove inset around the perimeter of the door. Within one minute I had the old gasket removed. Started installing the new gasket by inserting the top right corner 1st (pushing the new gasket profile into the deep groove inset on the door). Working around the top and right side slowly inserting the gasket profile into the deep groove around the entire door. You may have to "adjust" a bit by pulling on the gasket but within 5 minutes I had the new gasket in-place never having to turn off the refrigerator. YouTube has great "how-to" videos. It's easy!
Parts Used:
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MIKE from MENASHA, WI
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
2 of 3 people
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