DLGX3701V LG - Instructions

The lint screen that this company sent was 3x too large. I called to return/exchange it. No one available - go to customer service.
I went to customer service and entered my email address and the order number (while I was looking at the original order1). The email and order number could not be found.

I am still waiting to hear from someone from the company to get a RMA and return label! Will NEVER use this company again.
Vivien Joebchen

We replaced the drum belt and the rollers. Everything was very easy and straightforward but took a fair bit of time due to the extensive disassembly required. We followed the video available on the website for the belt replacement, which was very clear and accurate. Unfortunately, the rollers we received used a different attachment method than the OEM rollers which are depicted in the video provided. Instead of attaching from the front with a triangular plastic lock washer, they had to be attached via a nut on the back side of the roller. This required some improvisation and was a little more involved. For the rear rollers, we actually had to remove another panel to access the nuts, which was not described in the video. Nevertheless, we managed to get everything replaced and the dryer is working like it was the day we bought it.

Pull off the top and front of the dryer and reached in and replaced the part it was easy. Had to clean all the dryer out real good with from the lint

One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.

Watched a You Tube video

Followed YouTube video repair process. The only problem is that the door hinge has plastic bushings attached. A couple broke and the parts listing does not show the bushings, nor does the hinge come with them. The door is a bit loose without them. Nonetheless, the repair did the job for now.

Followed the repair video provided in the order confirmation email. Was easy.

Ordered a new one and installed it in a matter of seconds.
Not difficult!

Initially replaced igniter. Didn't think it was bad though. Read other suggestions on another website. None were the correct diagnosis for my situation. And when I figured it out they did not offer correct part. The dryer thermistor temp sensor (probe sensor) is what I replaced. Found it on Parts Select. I did replace other parts also. But that's the one that ultimately was the issue.
Was not hard at all if one is even a little handy.

I put the dryer information into my browser and found PartSelect had the exact replacement part I needed. I ordered the part and it came is just a few days. I removed the part from the excellent packaging, removed the cracked lint filter from the dryer, replaced it with the new lint filter and done!
Among things I've successfully repaired, this was the easiest and best job I've ever done. Quick, Easy and painless.
Thanks for asking!

I assumed this was a belt problem. Ordered the belt and followed the excellent screw by screw instructional YouTube provided by PartSelect. In fact, I probably would not have attempted the repair, until I watched the video and was reassured that I could do it. When I got the front panel off, the problem was obvious. There was a dishrag stuck in the blower. Didn't need the belt, but the video was sure worth the price of the part (~$17). Mr. Appliance charges $109 to DIAGNOSE the problem! This was way easier than dealing with them, especially during a pandemic near the holidays.

I ordered the lint filter screen and when it arrived it looked exactly like the old one. It should have been nothing more than remove the old one and slide the new one in place.

Unfortunately, the new screen was about 1/2" wider than the old one and would not fit into the guide. After consulting by phone with your parts expert, we confirmed the model number and serial numbers, and eventually concluded that a design change must have been made by the manufacturer. We thought the only solution would be to also purchase the corresponding filter guide. So I ordered the guide. When it arrived, I installed it - a very difficult installation requiring putting my head and one shoulder into the dryer in order to get the screws out. (A long arm with two elbows would be nice.) After I got the old guide out, I discovered that it was exactly like the new one - 1/2" too narrow for the new filter screen. I reinstalled the old guide and returned both parts.

The dryer filter screen still has a hole in it and I am now waiting for my refund. I have no idea how to solve the problem.

The filter screen part number is 24053607, order number 18265310.

The guide part number is 24145665, order number 18348658.

Model number: DLE3170W

Serial number: 603KWMK6T539

With a thin flat screwdriver I was able to pry out the old door switch, I replaced it with the new door switch, pushed back in dryer and so far is working since I installed a month ago.

When manufacturer confirmed the part would fit without an adapter, it was the easiest DIY task ever undertaken.

Exchange