DV328AEWXAA Samsung Dryer - Instructions

This repair is easy. The only drag to this repair is you need to almost completely dismantle the dryer just to get to it. So keep track of your screws.........Look on you tube for videos to dismantle the dryer, you will need to take this down to the drum to change....Once I replaced the pulley, it was about 30 minutes later the dryer was operational again.

Self with you tube
app thanks.

Followed the video on the website and finished it in a short time. Now it works like a new dryer.

Follow the video instructions.

Unplugged the dryer for safety. Unattached top of dryer from door with putty tool. Took front of dryer off. Unplugged door. Took off bracket to heating element case. Pulled out case. Replaced the thermostat. Then put all back together and tested the dryer. Works like a charm.

Disassembled and tested each part with a multi-meter. Found that the thermostat and fuse were bad. Replaced parts and it is working again.

Thank you
partselect.com for a much better heavy duty belt than the original. Way over priced, but well worth it. After watching the video & following it step-by-step, I now have a perfectly running dryer. P.S. don't forget to plug back in the (3) wire harnesses. The entire experience was a great feeling of accomplishment. Thanks again partselect.com

The design of my dryer is a bit different from the video on PartSelect - but it is very close. And if you watch the really good video on PartSelect plus a few others on Youtube you can figure out how Samsung in general designs the different components. You can fix this yourself definitely.

Cost of part to fix - about $50.
Repairman - didn't even ask. Would probably be $300-400.
Cost of replacement $1,000.

I rated the repair "A bit difficult" only because this is the first time I have ever repaired an appliance. If I were to repair this one again, I'd rate it as Easy.

I'm really thankful for the PartSelect video. This makes DIY repairs possible.

Thanks.

Dryer was pretty easy to disassemble. The video helped, especially when re-routing the drive belt. Would definitely but from Parts Select again!

this site is amazing. I went on the website, put my model number in and they had suggestions for what might be the problem. “Dryer making a noise?” Click here. I bought a new tension pulley and belt. I watched the videos on how to replace them and the step by step instructions were spot on. Turns out, the old belt had frayed! I probably didn’t need to replace the tension pulley but I did it anyway. The sound is gone, and I felt like a genius for probably a week or so. The last repairman charge me hundreds of dollars to replace the rollers, but now I know how to do it myself. This site is awesome.

I'll make this quick. To access the motor you need to take half of the drier apart. I cut a access door on the side where the motor is with a small electric saw. It gave me clear access to the motor. You still need to take the front cover off to remove the blower wheel . One more thing, make sure to have the belt back on when testing, otherwise the motor wont start. It took me about an hour and 15 minutes

replace Drum support roller & axel and belt

I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!

Ordered part on 8/24/22. Received wrong part twice now. It is 9/10/22 and I am waiting for the third. Right part number on package but it contains the wrong part. Beyond mad!

I removed the dryer top and saw that the belt was intact. (I had suspected the belt or something stuck in the exhaust fan or somewhere.) I watched a few youtube videos and took off the rest of the top plates and front door and inner structure that held the barrel. After i inspected and cleaned out the fan blades and exhaust areas, I looked at the pulley rollers (motor and idler rollers). The idler roller looked a little melted and chewed up. I replaced it with the new assembly. Also replaced the belt. Putting the barrel and new belt back on was harder for me than the videos indicated because the spring was very tight and the area to put my hands was small and didn't give me enough leverage. I eventually got someone to give me the third hand pulling the idling roller a little further over and the belt was back on. It didn't take me long to put the whole dryer back together. It is running fine now.

These are not instructions as much as warning that although it is a one-person job, the idler pulley assembly is not as easily manipulated with the barrel there. Doing the fix was straightforward: one screw holds it in place. The men in the videos seemed to have no problem with easily replacing the belt, but I needed help with the tight spring. Perhaps now that I've done it once, I could figure out how to reach around the barrel and yank the roller enough to replace the belt, but with the extra hand it took seconds and was super easy.