DV331AEW Samsung Dryer - Instructions
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
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Jimmy from MEMPHIS, TN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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high limit thermostat and heating element were bad.
I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!
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Paul from FIRESTONE, CO
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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Dryer won't start
Ordered part on 8/24/22. Received wrong part twice now. It is 9/10/22 and I am waiting for the third. Right part number on package but it contains the wrong part. Beyond mad!
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Paul from ANDES, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 of 2 people
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dryer leveling legs were missing
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Jordan, from NIOTA, TN
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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The original cover filter was broken so I had to replace it and needed a new spring as well
It started off as supposed to be 5 minute job but took about 4 and a half hours (most of the time was vacuuming and cleaning the lint from inside the dryer as there was a lot of dryer lint built up including on the heater coils which the lint was charred black. So I went to install the cover filter and spring like in the video but my finger are larger so the spring fell off the ear/tab and fell down into the lint trap chute and into the flywheel that turns the drum so I had to remove the top and front of the dryer to retrieve the spring. That’s when I found even more lint but in the process of removing the front of the dryer I noticed one single screw holding the rear lint cover onto the dryer and so I removed that and pulled it out then with that rear cover in my hand I installed the cover filter and spring then reinstalled it. The video shows you to only remove the 3 screws to remove the front cover and then to stick your hands in the tight space and get the small spring and cover filter on and snap them into place. But if after you pull out the front cover then you will see a screw in the middle on the front side of the drum that is the the only thing holding g the rear cover in place just unscrew that and remove that cover and then you can replace the spring and cover filter and then you can put it back in and screw it back into place and then you won’t run the risk of dropping the spring down the chute like I did. If I did this trick it would have only taken me within 2 minutes to change the part...on a side note after finding all the lint I did, I would recommend taking the front and back of the dryer off and getting in there with a vacuum and cleaning it out once every year or two which will save you from a potential fire.
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Jeremy from BARDSTOWN, KY
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Wrench (Adjustable)
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Drier did not turn it was not the belt
I still had to take it apart there was a small sock stuck in the fan that blowes the lent out my wife left the lent filter out one time. Your video was a great help. I'm a mechanic and it was easy thanks Anthony Ratto Tulipbike82@aol.com
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Anthony from FLORAL PARK, NY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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The (front-load) dryer was noisy and eventually slowed down but was still heating.
I removed the dryer top and saw that the belt was intact. (I had suspected the belt or something stuck in the exhaust fan or somewhere.) I watched a few youtube videos and took off the rest of the top plates and front door and inner structure that held the barrel. After i inspected and cleaned out the fan blades and exhaust areas, I looked at the pulley rollers (motor and idler rollers). The idler roller looked a little melted and chewed up. I replaced it with the new assembly. Also replaced the belt. Putting the barrel and new belt back on was harder for me than the videos indicated because the spring was very tight and the area to put my hands was small and didn't give me enough leverage. I eventually got someone to give me the third hand pulling the idling roller a little further over and the belt was back on. It didn't take me long to put the whole dryer back together. It is running fine now.
These are not instructions as much as warning that although it is a one-person job, the idler pulley assembly is not as easily manipulated with the barrel there. Doing the fix was straightforward: one screw holds it in place. The men in the videos seemed to have no problem with easily replacing the belt, but I needed help with the tight spring. Perhaps now that I've done it once, I could figure out how to reach around the barrel and yank the roller enough to replace the belt, but with the extra hand it took seconds and was super easy.
These are not instructions as much as warning that although it is a one-person job, the idler pulley assembly is not as easily manipulated with the barrel there. Doing the fix was straightforward: one screw holds it in place. The men in the videos seemed to have no problem with easily replacing the belt, but I needed help with the tight spring. Perhaps now that I've done it once, I could figure out how to reach around the barrel and yank the roller enough to replace the belt, but with the extra hand it took seconds and was super easy.
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Pamela from TILLSON, NY
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
1 of 3 people
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Hooking up belt and pully
Followed video and YouTube most was easy.... put the hooking up the belt took time
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Corrado from YONKERS, NY
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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The dryer shut itself off and displayed error code TO
Took off the back of the dryer and replaced the thermistor. A $7 part that would have been a couple hundred dollars if we had to call a repairman.
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Leslie from Frederick, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Dryer wouldn't start.
I verified that the thermistor was bad by testing the resistance. My manual said it should be 10K ohms at 78F. I was reading over 30K ohms. This is what caused the thermostat to blow, as the thermistor was telling the dryer the air temp was a good 30 degrees cooler than it actually was. You can also verify the thermostat is bad by checking it for continuity. I removed the screws on the top-back of the dryer and slid the top back to reveal the screws holding on the control panel. I removed those and popped off the control panel. It required a good bit of force. I then removed the four screws holding the front piece on and removed it by pulling it slightly towards me and up. The parts are located on the bottom right. They were underneath a black plastic flap on my dryer. I removed the cables and the took both parts out with a screwdriver. I replaced them with the new ones (they should only fit in the right slot) and reattached the cables. From there, reassemble in reverse of the disassembly.
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Cody from Jonesboro, AR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Would not heat
Took the top back screws off (2) then pulled the top toward me and it came off. This left four screws that hold on the front control panel. I took out this four screws, which the control panel came out. You will then have to disconnect the door switch. Then I took off the front door, which which has two screws. Then I took the four screws out of the front panel,which are all on the top below the front control panel. You then have to pull up on the front panel to lift it up, it is sitting on two slots. This will give you excess to the heater. There will be one screw take it out and the heater will pull out also there will be six wires that you will have to disconnect so pay attention where they go (write it down.) You will have thermostat 2 and 3 and heater switch. Test them with a ohmmeter, my thermostat 3 was bad. There will be two screws to take out to replace the part. Put the wires back and put the dryer back together like you took it apart.
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Bobby from Amory, MS
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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the thermistor was open circuit
I change the Thermistor 3 bracket and worked well for 10 minutes and the thermistor is broken again
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Beatriz from Sharonville, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Dryer stopped heating but everything else worked fine.
Unplugged the dryer and moved into clear working space. Removed back access panel and exhaust tube, they are connected. Noted the wire connection placement before removing all wires connected to heating element. Removed the one hidden screw securing the element in the very back, cant be seen remove by feel. Then with some force sliding forward removed the heating element. Dissembled heating element housing to revel burned out element, noted wire connections before unplugging and removing old element. Reassembled all parts as they were removed and starting using the dryer.
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Thomas from Forney, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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No heat
*Disconnect power cord before performing this task...(1) Remove the two screws holding top.(2) Remove four screws holding control module, tilt forward, pull up and unlatch. Place module on top, out of the way (still connected by wires). (3) Open dryer door, remove two screws holding lint trap assembly, close door. (4) Remove four screws on top of front cover, disconnect door light wire, tilt front cover forward, lift up from catch at bottom and remove. (5) Disconnect moisture sensor connection on bottom right for easier access to duct assembly. (6) Remove three screws holding duct assembly support bracket in place, raise duct assembly six inches to allow the bracket to be tilted toward rear and lifted out of the way. (7) Disconnect Red and Blue wires from front of duct assembly and pull assembly carefully from the rear of the unit and out the front paying attention to the wires still connected. (8) Remove wires connected to the thermostat and thermistor. (9) Remove screws holding in both units and replace with new components. (10) Reverse process and test. *note* if the unit appears to heat but clothing still wet, make sure moisture sensor was connected (I must have forgot and got to go back in to check, ooops). Regardless, this is an easy task. Could be intimidating at first but after the part has been accessed twice its no big deal and can be done over a lunch break.
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John from Kearney, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Dryer turns on no heat
Test thermal fuse for resistance. If has 0 resistance you have a bad fuse. Also check voltage going to wall outlet. Must use at least 600 volt tester. Motor will run on 110 volts, but will not activate heating element. Heating element must have 240 volts to operate. Always make sure you turn off power when working on electrical problems. Be safe and good luck.
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Joe from West Palm Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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