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Bottom of Silverware gone,silverwear went to bottom of dishwasher
Your service was great, the basket came in two parts and all I had to do was put the two together and put it in the dishwasher. I am glad we were able to get a new one. Thanks again for such quick service. Thank you very much for such great service.
Some rack components were rusted and broken. Replacement was necessary.
Repair was easily performed by removing old parts and snapping new ones into place. I woulsugest that you take a picture before removing the old parts so that you can correctly orient the new ones.
if the wire they snap on was bent it needs to be straightend.......they just snap on. easy to install but wish they had better wheels so this problem would be solved. My 2 sons have same brand dishwashers and have same problem.
the end on one of the door springs on the dishwasher broke off
I removed the access panel using a nut driver. One fastener on each side at the lower front panel. Move the two piece lower panel and set aside. Locate the broken spring. It will be on the floor under the dish washer. Remove the broken spring. Place the new spring end in the hole in the chord end and place the chord over the plastic guide. Use a pliers to stretch the spring and fasten it to the hole in the lower dishwasher frame at the back of the dishwasher. Check the door for proper tension. Replace the lower panel and secure with the two screws. I recommend replacing both springs at the same time to insure proper balance. If you only replace one spring you will be replacing the other in the near future.
Water did not drain from the bottom of the dishwasher
My husband and dad actually did the repair, but my husband not being a handy guy said it was, 'so easy, anyone could do it!' He was very nervous about taking on the project, the longest part was testing to make sure it worked(running a cycle). The simply pulled out the dishwasher, after disconnecting all electrical power, drained the rest of the water that we couldn't see from above, following the video given took out the old part without needing to take out the motor and were able to replace the drain pump, put everything back together besides sliding it into place in case it didn't work, in less than 15 minutes! When the short cycle finished and the water had drained they put it back into place and ran an energy saver cycle and it worked like a charm! Since then(2 weeks ago) we have now ran every function and have had no issues! Every time we open the dishwasher we comment on how much we missed having a dishwasher! Haha!
Removed old hose and went to install new hose from Part Select. Part received was not the same as advertised. It was 6-8 inches shorter than the original hose. Would not make the necessary turns because of shorter length. I even went to Video instruction on installation even though I have been in Machine repair for 30 years , this video showed using the shorter hose and when installed in the video hose also had a kink because of hose length. Had to stop repair and go to hardware store and purchase a longer hose. This purchased hose from the hardware was 50% cheaper and actually worked. I also paid for 2-3 day shipping and received part 7 days later. I am very disappointed with Parts Select and am an owner of an Equipment Rental Facility and will never utilize Parts Select again.
My brother in law installed it for me. There was some difficulty finding the right angle but once we realized we needed to start at the very right side it went well. So far no more leaks.