GNE21FGKAKWW General Electric Refrigerator - Instructions
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freezer stoped freezing
my freezer quit freezing, it would freeze for one day, thaw the next, so I went online, found PARTS SELECT, LOOKED UP MY MODEL #, come to find out it needed three parts to keep my freezer to freeze, first part was a thermistor a small PART took me longer to remove all the covers, and shelving, PULLED THE OLD OUT, CUT THE WIERS TO SIZE, AND REINSTALLED, IT WELL! THAT WASN'T ENOUGH THE FREEZER STILL DIDN'T FREEZE IT THOUT IT WAS A COOL WORMING OVEN, HAD TO INSTALL THE THERMISTOR I, SO I DID, TEN MIN, NOW I THOUGHT THAT WAS IT BECAUSE IT STAYED FROZEN FOR A WEAK, HAVE YOU EVER EATEN SOUPY ICE CREAM? SO BACK TO PARTS SELECT, THIS TIME I BOUGHT ONE MORE PT, THE RUN CAPACITOR, FIVE MIN, THAT/S ALL IT TOOK TO INSTALL. I DID NOT KNOW AT THE TIME YOU NEED THE THREE OF THEM TO RUN THE FREEZER ONE TO KEEP THE TEMP., ONE TO KEEP THE FAN RUNNING THE WAY IT SHOULD, AND THE THIRD TO MAKE SURE THE OTHER TWO KEEP RUNNING. NOW I CAN SET IT AT 4- 5 AND. FREEZE.
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paul from ENDICOTT, NY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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The Refridgerator and Freezer were not cooling.
Installing the part repaired the fridge and freezer immediately.
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Frank from VERO BEACH, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
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paypal_shipping_address from Ripon, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 6 people
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
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Jodi from Benton Harbor, MI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Yearly replacement of filter
Moved stuff out of my way on the top shelf, reached in and turned old filter to remove. Filled new filter with water, lined up and turned to lock in place. Whew, never thought I would get that job done. :-)
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Robert from Myrtle Beach, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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brand new ge refrigerator delivered with broken access cover. cost 6.95 so i repaced it myself.
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Gerald from Shelton, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 9 people
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Replace water filter with bypass plug - filter is redundant with home osmosis system
If you have a reverse osmosis system for filtered water system in your home that also feeds the refrigerator, using another water filter in the refrigerator is redundant, so GE makes a Water filter Bypass Cap that allows you to run using the already filtered water without needing to expensive water filter. FIRST - using a phillips screw driver remove the toe kick plate at the bottom front of the refrigerator - two screws - one on each side of the plate that extends the entire width of the refrigerator. SECOND - Locate the water line (should be right in front) and the valve to turn off the water. Turn valve clockwise (right) until completely closed. Then test by attempting to fill a glass with water using the dispenser on the door. If any water continues to come out, continue turning the valve (without forcing it) clockwise until it has been turned as much as possible. If water still comes from dispenser, locate the source of the water line - most likely from under the kitchen sink. There should be another valve under the sink, or simply turn off (turn the cold water valve clockwise) until water cold water completely turned off. Test again as required. THIRD - clear the top right hand back shelf directly under the water filter screwed into the ceiling of the refrigerator in the rear top right side of the refrigerator. Place a small towel under the water filter, and slowly turn the filter 1/4 turn clockwise without using force. Continue turning until the full 1/4 turn is complete and the filter will drop down without pulling. Place the old filter upside down in the sink, thereby allowing the filter to drain any water present in the filter. FOURTH - remove the filter plug from package, notice notches in top of plug that align with gaps in the area where a filter would typically be screwed into the filter location in the ceiling above the top right shelf in the refrigerator. After aligning notches in the bypass plug with gaps in the screw mechanism, carefully turn the bypass plug 1/4 turn counter- clockwise - at which time the bypass plug should be firmly installed. FIFTH - Reverse step SECOND, and turn valve Counter-Clockwise until valve is completely open. Test to ensure no water is leaking from the Bypass Plug. SIXTH - Finally reverse step FIRST by reattaching the toe kick plate using the two phillips screws removed in Step FIRST. NOTE: The Bypass Plug is quite inexpensive, but after adding shipping from Canada - the cost is about the same as purchasing a new filter for the refrigerator. :-(
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Fred from LA QUINTA, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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Refridgerator had no power
Open back panel of refrigerator. unplug and remove main circuit board, squeeze plastic tabs with pliers to remove. Board had obvious signs of failure. Replaced with new board and plugged refrigerator in. I now had power to the lights and water dispenser but no compressor or user interface lights. Remove 4 Phillips screws on top of doors to unplug user interface. check harness for around 14 volts DC. I had 14 volts. Wich meant user interface was bad, so I replaced that as well. Refrigerator runs like new. 2 appliance repairmen told me not to bother fixing and replace with new ones.
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Clint from CHATFIELD, MN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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It stopped making ice
Put the new part in. It only took 1 screw to remove and replace. there were a couple of plastic parts that needed to be transferred to the new part. they just slipped on.
Parts Used:
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Stefanie from Algona, WA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Replacing Ice Maker in GE French Door Bottom Freezer Fridge
The best instructions were several YouTube videos for replacing icemakers on GE french door bottom freezer refrigerators, but none fully described the process. The following difficulties were encountered: (1) Instructions for removing the freezer door showed three screws on each side that needed to be removed; in fact, there was only one screw on each side. It was smaller than the three depicted screws and its location was not exactly as shown in the videos. (2) None of the instructions adequately described the process for removing the mounting plate from the nonfunctioning icemaker so it could be attached to the replacement unit. The key was to forcibly pry open the cover over a screw that then needed to be loosened with a screw driver. It seemed that I risked breaking the unit when I tried to slide the tab, but it eventually moved and revealed the screw that was holding the original mounting plate in place. (3) Replacing the freezer door required lining up some metal studs with slots in the undercarriage; you need to get down on the floor to examine how this fits back together. (It might help to take some photos before removing the freezer door.) (4) Replacing the upper drawer was perhaps the trickiest. My first effort resulted in having the rod with gear pinions on each end pop out because some of the tabs holding the gear pinions on each end broke. That meant that I had to order two replacement gear pinions (left and right are identical). Then, as with the freezer door, it was necessary fo slide metal studs on each side into a vertical slot leading to a horizontal slot in order to seat the upper drawer properly. So the whole process took a few weeks; actual work time was perhaps 3-4 hours. This could have been shortened significantly had I taken photos as I disassembled everything and if the procedure for moving the mounting plate had been clearer (or even existing). All in all, though, this is a doable DIY project.
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David from WOODSTOCK, NY
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set
1 person
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Main board died.
Order part from your company, 5 days later put new one in worked like a charm. Very easy install.
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Dorothy from PORT ORANGE, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
1 person
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Auto water stopped working, found that filter needed replacement
Unscrewed old cartridge, ordered new cartridge, installed new cartridge by following very simple instructions. Took only one day for part to arrive from PartSelect although I paid for cheapest shipping, which was "ground." I was amazed!
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Joanne from Fort Smith, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
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James from Glendale Heights, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
3 of 7 people
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Bad tasting ice cubes
Took the old filter out and put the new one in.
Easy Breezy!!
Easy Breezy!!
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susan from hartford, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
2 of 4 people
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Broken light switch
This was so easy I think it took me 2 minutes. I am not very mechanically inclined but that didn't matter! Works perfect thank you!
Parts Used:
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Deborah from BRADLEYVILLE, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
1 person
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