GNE25JGKAFWW General Electric Refrigerator - Instructions
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both freezer and refigerator were warm.
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.
Parts Used:
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Harry from DURYEA, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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noisy evaporator fan motor
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
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Russell from GLEN, NH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set, Wrench set
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Replace water filter with bypass plug - filter is redundant with home osmosis system
If you have a reverse osmosis system for filtered water system in your home that also feeds the refrigerator, using another water filter in the refrigerator is redundant, so GE makes a Water filter Bypass Cap that allows you to run using the already filtered water without needing to expensive water filter. FIRST - using a phillips screw driver remove the toe kick plate at the bottom front of the refrigerator - two screws - one on each side of the plate that extends the entire width of the refrigerator. SECOND - Locate the water line (should be right in front) and the valve to turn off the water. Turn valve clockwise (right) until completely closed. Then test by attempting to fill a glass with water using the dispenser on the door. If any water continues to come out, continue turning the valve (without forcing it) clockwise until it has been turned as much as possible. If water still comes from dispenser, locate the source of the water line - most likely from under the kitchen sink. There should be another valve under the sink, or simply turn off (turn the cold water valve clockwise) until water cold water completely turned off. Test again as required. THIRD - clear the top right hand back shelf directly under the water filter screwed into the ceiling of the refrigerator in the rear top right side of the refrigerator. Place a small towel under the water filter, and slowly turn the filter 1/4 turn clockwise without using force. Continue turning until the full 1/4 turn is complete and the filter will drop down without pulling. Place the old filter upside down in the sink, thereby allowing the filter to drain any water present in the filter. FOURTH - remove the filter plug from package, notice notches in top of plug that align with gaps in the area where a filter would typically be screwed into the filter location in the ceiling above the top right shelf in the refrigerator. After aligning notches in the bypass plug with gaps in the screw mechanism, carefully turn the bypass plug 1/4 turn counter- clockwise - at which time the bypass plug should be firmly installed. FIFTH - Reverse step SECOND, and turn valve Counter-Clockwise until valve is completely open. Test to ensure no water is leaking from the Bypass Plug. SIXTH - Finally reverse step FIRST by reattaching the toe kick plate using the two phillips screws removed in Step FIRST. NOTE: The Bypass Plug is quite inexpensive, but after adding shipping from Canada - the cost is about the same as purchasing a new filter for the refrigerator. :-(
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Fred from LA QUINTA, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
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paypal_shipping_address from Ripon, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 6 people
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
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Jodi from Benton Harbor, MI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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brand new ge refrigerator delivered with broken access cover. cost 6.95 so i repaced it myself.
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Gerald from Shelton, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 9 people
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Yearly replacement of filter
Moved stuff out of my way on the top shelf, reached in and turned old filter to remove. Filled new filter with water, lined up and turned to lock in place. Whew, never thought I would get that job done. :-)
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Robert from Myrtle Beach, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Refrigerator not defrosting, ice tray clogging up in ice tray, refrigerator making loud humming noise, and compressed running all the time.
First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.
Parts Used:
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Mark from ROSEMOUNT, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Leaking around filter bypass plug
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Roger from CAMARILLO, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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Broken light switch
This was so easy I think it took me 2 minutes. I am not very mechanically inclined but that didn't matter! Works perfect thank you!
Parts Used:
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Deborah from BRADLEYVILLE, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Light went out in refrigerator
Pop out switch, pull wires, attach wires to new switch and pop back in. Easy smeasy!
Parts Used:
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Gary from EAST JORDAN, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Ice built up around evaporator fan blades and blades chipped and broke. Refrigerator was making loud vibrating noises.
Removed ice bucket, and unplugged ice maker. Removed light cover. Removed ice maker. Pulled fan blades straight up and removed. Pushed new blades on to motor shaft. Fairly easy .
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David from KNOXVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Refrigerator had cracked plastic framing around glass shelving, needed replacement
I ordered the 3 shelves from Parts Select requiring replacement based on the GNE25JGKFFWW Parts By Section diagram (parts 540, 541 & 542) and the removals and installations were very simple, no tools required but major issue was shelf 540 for left side of the refrigerator did not fit. Parts Select sent me the same wrong shelf 3 times and all were returned. Last conversation with Part Select rep they gave me the number to General Electric because they finally figured it out the the shelf (540) depicted on their website did not fit our refrigerator. I've purchased items from Parts Select before but sending the wrong part to us on 3 separate occasions was concerning
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Jeffery from HYATTSVILLE, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Replacing Ice Maker in GE French Door Bottom Freezer Fridge
The best instructions were several YouTube videos for replacing icemakers on GE french door bottom freezer refrigerators, but none fully described the process. The following difficulties were encountered: (1) Instructions for removing the freezer door showed three screws on each side that needed to be removed; in fact, there was only one screw on each side. It was smaller than the three depicted screws and its location was not exactly as shown in the videos. (2) None of the instructions adequately described the process for removing the mounting plate from the nonfunctioning icemaker so it could be attached to the replacement unit. The key was to forcibly pry open the cover over a screw that then needed to be loosened with a screw driver. It seemed that I risked breaking the unit when I tried to slide the tab, but it eventually moved and revealed the screw that was holding the original mounting plate in place. (3) Replacing the freezer door required lining up some metal studs with slots in the undercarriage; you need to get down on the floor to examine how this fits back together. (It might help to take some photos before removing the freezer door.) (4) Replacing the upper drawer was perhaps the trickiest. My first effort resulted in having the rod with gear pinions on each end pop out because some of the tabs holding the gear pinions on each end broke. That meant that I had to order two replacement gear pinions (left and right are identical). Then, as with the freezer door, it was necessary fo slide metal studs on each side into a vertical slot leading to a horizontal slot in order to seat the upper drawer properly. So the whole process took a few weeks; actual work time was perhaps 3-4 hours. This could have been shortened significantly had I taken photos as I disassembled everything and if the procedure for moving the mounting plate had been clearer (or even existing). All in all, though, this is a doable DIY project.
Parts Used:
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David from WOODSTOCK, NY
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set
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Refridgerator had no power
Open back panel of refrigerator. unplug and remove main circuit board, squeeze plastic tabs with pliers to remove. Board had obvious signs of failure. Replaced with new board and plugged refrigerator in. I now had power to the lights and water dispenser but no compressor or user interface lights. Remove 4 Phillips screws on top of doors to unplug user interface. check harness for around 14 volts DC. I had 14 volts. Wich meant user interface was bad, so I replaced that as well. Refrigerator runs like new. 2 appliance repairmen told me not to bother fixing and replace with new ones.
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Clint from CHATFIELD, MN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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