JEB1860SM2SS General Electric Microwave - Instructions

Replaced the 16" tray with a 14" tray. Works great now. Took about 20 seconds to take out the old tray and put in the new.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

Remove tray and rotating ring assembly. Turn the microwave onto the back. Locate the center plate and cut it loose with the side cutters. (Note: there are retaining slots on the opposite side) these slots hold the cover plate in place when reattaching. Use a magnetic phillips head screw driver so you don't drop the cover retaining screw. After cutting loose the cover, unplug the wires from the motor. (Note placement for correct reattachment). Remove 2 screws and remove old motor. Replace motor. Replace the screws and reattach the wires. Replace the cover (rotate so the prongs fit into the slots) tighten screw; you're done!!! I ordered the rotating ring, but I don't need it. Now I have an extra.

Followed video instructions

Inserted new piece into the hole in base. Placed on the glass top. Piece of cake!

Replaced the fuse. Result; did not fix the problem.

Replace the fuses

replaced the rotating ring

I ordered a new one by calling the 800 number, gave them my model number and ordered a new one on the phone and paid with my credit card. It was shipped the same day and I received it on the second day by Fed-X.

bought a fuse but that didn't solve the problem. Guess I need a new microwave

Replaced broken rotating ring n works fine now

I only had to snap the parts into place

After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.

After contacting GE support I realized the only interest they had in helping me was to recommend sending a $$$ technican to diagnose the problem. I decided to go to the Sears Parts select website.to see if others were experiencing the noise me microwave was making. After reading through others posting on the subject I decided to purchase the Synchronous Motor. While waiting for the part to come I decided to lubricate the hub of the spides that rotates the plate with white Lithium grease. After a couple of times utilizing the microwave noise went away so whn the part arrived at me home I put it in a drawer just incase I need it a some future date. Hope that someone else finds this information useful. "The Crafty Dodger in Houston"

PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.