KMHS120ESS0 KitchenAid Microwave - Instructions
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Exterior light bulb (PS2376034) broken off in socket. No access for pliers after glass cover removed.
Unplug appliance. Remove total of 7 phillips screws from sides and front of bottom panel . Panel front drops down, remove one socket screw and socket. Now have access for lineman' s pliers to unscrew bulb base. Reinstall socket, replace bulb and 7 panel screws. Restore power.
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Alvin from HILTON HEAD, SC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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The glass broke in the light housing
Repair unsuccessful because they sent the wrong part, even after I questioned their selection. It is amazing how a company as large as Whirlpool cannot clearly indicate to the people who work for them how to order the correct part. The fault lies not in the individual who is putting the order in but with the company who cannot take the time to make sure that person is successful in completing their job. Will never buy a product from this company again.
As far as the shipping is concerned. It took forever, just to find out that the part was incorrect.
Better luck next time. right?
As far as the shipping is concerned. It took forever, just to find out that the part was incorrect.
Better luck next time. right?
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Alida from TUCSON, AZ
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
2 of 3 people
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bottom base got overheated and paint burned off-needed replacing
I removed the old base by unscrewing the12 screws and dropping down the metal bottom. I disconnected the light and unclipped the electrical wiring harness for the fan and removed the bottom base. I then reattached the wiring harness and light to the new base and reattached the base to the microwave with the 12 screws. It is now as good as new again!! Thank you for locating this hard to find part for me!
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Allan from Mesa, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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broke thw carosel plate
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Mike from BURNSVILLE, NC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Glass turntable tray was chipped
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Alfred from TAMPA, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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Brand new (open box) purchase from a local appliance liquidator had missing drive coupling. This part holds the glass plate in place and allows it to turn.
It was a very simple and easy fix, no tools needed. First, open the door to the microwave/oven and remove the glass plate and the plastic plate guide. Next, locate the whole in the center. Using your finger, find the drive coupling pin that sits just below the opening (half circle shape). Align the bottom of the drive coupling with the metal pin and press down. Replace the plate guide and plate. The grooves in the bottom of the glass plate should be aligned with the shape of the drive coupling. Test by setting microwave/oven to 30 seconds and watch for proper turning and alignment.
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Sabra from PEACHTREE CTY, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Mounting plate support edge broken
I removed the microwave to install a back splash and found the support edge on the backplate had broken off and was missing. I searched for parts for the microwave and found them on PartsSelect.com. Easy to order, and was shipped promptly.
Once the part arrived, install was simple, lining up the existing holes. The only hard part was setting the microwave up on the bracket due to the weight and awkwardness of the microwave.
Overall a very simple repair.
Once the part arrived, install was simple, lining up the existing holes. The only hard part was setting the microwave up on the bracket due to the weight and awkwardness of the microwave.
Overall a very simple repair.
Parts Used:
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Glen from GLIDDEN, WI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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broken turntable ring-turn
open door, remove glass turntable, replace broken ring-turn with new one. replace glass turn with new one. thats how easy it would be if i had received the new ring-turn. this item weighs 10 to 11 ozs. i ordered this item on oct 13 and it arrived in martinburg WV on oct 15 and there it remained for THIRTEEN DAYS!!! before toward my destination. still no approx time of delivery. i assume that it will be delivered on oct 29 since it has reached a city in mississippi and i,m in a 15 to 20 min drive away. two stars is all that i can offer for this order.
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verlon from Memphis, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Replaced the charcoal filter.
On top front of the microwave are two Philip's head screws holding the rail on. Remove these screws and the rail snap out the old filter (noting the dark side down) then snapping the new filter in. Replace rail. 10 to 15 minute task.
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John from BILLINGS, MT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 5 people
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machine was dead.
After removing the over-the-range unit (no small feat!) I had to figure out how to open the case (good puzzle!). Capacitor had already discharged, so it was very easy to reach in, pop the old fuse and install the new one! As per your advice, I found out I was a "28%-er"! Upon re-installation, the microwave "sprang to life"!! Thanks, "Part Select"!! I was already shopping around for a new machine! (Now if you could only tell me an easier way to re-mount this heavy beast over the stove!!!)
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Mark from Smithtown, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
2 of 5 people
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Burned out light bulb which lit the surface of the range.
Unscrewed glass panel, removed old bulb, cleaned glass panel and installed new bulb. Screwed panel back into place.
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Michael J from LORAIN, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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Lightbulb burned out
Removed one screw lowered glass cover removed burned out bulb replaced with new one put glass back reinstalled screw. Dune 5 minutes back in business
Parts Used:
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Roland R from NORTH ANDOVER, MA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 3 people
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Charcoal Filter getting old, needed replaced
Removed the face plate above the door (2 Phillips screws.) Removed existing filter and replaced with the new one purchased. Reinstalled the face plate.
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Richard L from PRESCOTT VLY, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 3 people
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Microwave had no electrical
I was sent the wrong fuse by you. I had to procure a fuse in another manner. Very disappointing. The repair was simple. It just took longer because of the failure to send the correct fuse.
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Larry from HARKER HTS, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
1 of 3 people
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On Turning on the Microwave, it was sparking, was not sure where the sparks are coming from, initially I thought mica at the end of megnatron duct could be the issue
when I opened the back cover of microwave, the diode was kind of blackish blown, since there was light bulb and fan were still working, i thought it could be problem with any one of the components like; magnatron or capacitor or diode, so first replaced the diode and mica at the end of the magnatron duct, there was problem with door switch as well. i fixed that too. Now it is working. It cooks bit faster, Wondering why?
Parts Used:
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RaviShankar from Artesia, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
0 of 1 people
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