KOCE500EBL01 KitchenAid Microwave - Instructions

exact part in with the new out with the old

Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.

We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Took off outer cover Popped out old bulb put in new one
Replaced cover

ordered new broiler pan

Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.

Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.

Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.

I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.

To my amazement, they got here overnight. We unboxed them and put them in. Doesn't get any easier than that. Now all of the racks in my double oven are super easy to use when cooking. Wish you made rolling racks for the gas stoves (unfortunately, the ones for the double ovens were too big for the gas oven).Thank you

Lifted out the chipped one, inserted the new one. Pretty simple.

My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.

Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.

I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.