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KOCE500EBS04 KitchenAid Microwave - Instructions

All Instructions for the KOCE500EBS04
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Broil element was burned out
1. Turn off the breaker.
2. Remove all of the oven racks.
3. Remove the oven door as per users manual.
4. Remove two 1/4" screws on the plate holding the broil element
to the back of the oven.
5.. Remove two 1/4" screws in the front of the element holding
reflective plate and element toward the front of the oven.
6. Carefully pull the element out enough to remove the wire spade
contacts with from the rear of the element with long nosed pliers
being careful not to let the wires go behind the rear oven cavity.
7. Element and top reflective plate assembly can now be removed
from the oven.
8. The old element is removed from the reflective plate by removing
four 1/4" screws.
9. Install the new element on the plate and reverse the procedure to
reinstall the completed assembly into the oven.
10 Reinstall the door and racks, turn on the power and test.
Parts Used:
Broil Element
  • John from NEW WINDSOR, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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Missing Part on a Scratch and Dent Microwave
We bought a really nice microwave for about 1/3rd of the MSRP, but it was an open box item and when we got it home we found that it was missing a bracket on the inside of the microwave. We were able to replace the bracket easily thanks to partselect.com.
Parts Used:
GRILL SUPPORT
  • Kevin from ROSWELL, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 9 people found this instruction helpful.
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Glass Tray broke
Ordered a new one, put it in place in less than one minute.
Parts Used:
Microwave Turntable Tray
  • Ronald from CLARKSVILLE, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Sensor went out after fire in oven fault code 1b11
I removed the 2 screws holding the sensor in the back of the oven and pulled the wires out. The connector got hung up in the insulation. Rather than pulling too hard, I loosened up the heating element plate and screws and pulled the whole plate out an inch or so so I could work the connector through the insulation. I forgot to shut off the power. When I put the sensor on, I got the same error. I briefly shut off the power at the breaker and turned it back on. The clock on the oven did not reset. It still didn't work. So I took the whole thing out, shut off the power, reconnected it, turned the power back on, reset the clock, and it worked! Should have turned the power off first and I wouldn't have had to do it twice.
Parts Used:
Range Sensor
  • patrick from Colleyville, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Glass microwave tray broke
Set the new one inside the microwave
Parts Used:
Microwave Turntable Tray
  • John from Minden, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 7 people found this instruction helpful.
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Cracked glass tray
Part arrived in timely manner and placed it in microwave oven.
Parts Used:
Microwave Turntable Tray
  • Richard from SUMMERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Bulb entirely to small and unopened
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
Parts Used:
Microwave Halogen Light Bulb
  • Carolyn from BURLESON, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
2 of 2 people found this instruction helpful.
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The grill support, which is installed on the ceilling inside the microwave broke
The part is pushed against the ceiling into an opening and then turned 90 degree. That is is.
Parts Used:
GRILL SUPPORT
  • Felix from GREER, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Oven temperature running higher than setting
This was easy to replace. I removed the oven door for easier access to the back of the oven. Removed two Phillips head screws that hold the burner element and disconnected the two wires on the burner element. I could have left the wires connected, but it was easier to extract the sensor with it out of the way. The only difficulty was fishing the sensor connector out through the hole. After that, easy peezy.
Parts Used:
Range Sensor
  • Chris from LAGO VISTA, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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oven had error messages
I tryed to remove the sensor from the oven by removing the screws inside the oven. Unfortunatly, the plug for the sensor would not reach the inside of the oven. I had to remove the oven from the wall and remove the back cover to ac3ess the sensor wiring.
After that it was a snap.
Parts Used:
Range Sensor
  • dan from Gallatin, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
3 of 5 people found this instruction helpful.
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Water spilled in oven shorted out the sensor-code 3D21 I think
Didn't need sensor replaced. After turning the breaker switch back on oven appeared to be working fine.
Parts Used:
Range Sensor
  • JULIE from SPOKANE VLY, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Broken glass tray
Just put it in
Parts Used:
Microwave Turntable Tray
  • Robert from HEMET, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Open the carton and install turntabe glass tray.
Fool proof.
Parts Used:
Microwave Turntable Tray
  • Roger from LYMAN, ME
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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INTERIOR OVEN LIGHT
EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
Parts Used:
Microwave Halogen Light Bulb
  • Gary from WALTON, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 7 people found this instruction helpful.
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Broken mounting bracket for coils in convection microwave.
Very easy, fit perfectly.No tools required.
Parts Used:
GRILL SUPPORT
  • Larry from Fernandina Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 10 people found this instruction helpful.
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All Instructions for the KOCE500EBS04
16 - 30 of 64