WFW9470WL01 Whirlpool Washer - Instructions

Shocks are the #1 recommendation for this problem, but they were not the solution. The problem turned out to be broken weld in the stainless tub. Three of the shocks can be replaced from the front, the one under the motor can only be accessed from the back of the machine, which means it has to be pulled out away from the wall. Taking the old ones out is kind of a pain, they don't twist off easily and there is little room to use tool. Putting the new ones in is easy, they just twist into place.

I purchased a new bellows from this site I followed their instructions. Just tricky getting the inner clamp on aligned and tightened.

The end of the strike had broken off, and the pictures did not clearly show there was a cross-member at the end of the strike. That crossmember is what broke on the old strike. The strike has only two screws, both requiring a Torx bit (#20, I believe). Unscrew both screws to remove the strike plate. It was a little difficult to get out - it has a curved top to lock into the top slot, but the bottom slides slightly down into another slot. There isn't a lot of room in the opening to slide the strike up and down and get it out. Putting the new strike on is easier - ensure the curved end fits into the slot at the top and slide it up just a bit, push the bottom of the strike plate in, then let it drop right into place, and reinsert the screws. The only problem I had was the strike's holes for the screws are slotted horizontally, so the strike can be positioned across almost 3/8". The latch would not engage the strike the first time, so I had to loosen the screws and reposition the strike a bit. This time it latched, but the fit wasn't quite right, so I adjusted it again to get it where I needed it.

Pull spring wire on front. Remove large hose lamp at tub. Reinstall in reverse order.

It was fast and pretty easy to do.

We do not wish to have our repair published. The part itself was perfect and corrected our leaking problem but we did have difficulty with the installation despite detailed instructions. We appreciate a good price for the perfect part!

Removed old valve and replaced it following the directions provided. Then flushed out intake hoses and cleaned aerators. Easy repair. Your directions were very helpful and user friendly!

Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.

replaced actuator switch. It did not fix the problem. Replaced actuator arm, and fixed. Needed the switch because gears were stripped. Needed the arm because it seems over time, the arm straightened, thereby increasing its length so that the rotation of the switch bound up during its cycle.

To replace the outer tub you have to take the whole machine apart to access the tub. Once that is accomplished the tub has to be disassembled and the new outer tub replaced. then the whole machine has to be reassembled.

REMOVE HOSES AND POWER PLUG REATTACH EVERYTHING AND THEN DONE.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

This was an easy fix . PartSelect was quick and had all the info I needed to repair my washer. Plus shipping was super fast. Thanks

open the front bottom panel (3) screws. remove panel. twist off old shocks by turning the shock counter clockwise. reinstall shock by turning clockwise.

removed three screens on lower front panel removed hoses from pump after opening drain/filter to remove water slid pump forward and out unplugged pump wiring harness reverse to install