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WM3477HW LG Washer Dryer Combo - Instructions

All Instructions for the WM3477HW
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Door lock was unable to disengage - couldn't open washer door after cycle. Would cycle constantly through three clicks and be unable to open the door. Eventually had to unplug to get it to stop clicking constantly, and after some careful prying, able to release the door to access the screws we'd n
Watched the easy video instructions on the product page and did the same on our machine - pop off the top, unscrew the plate from the front of the door inset. Its a little challenging to unplug the old lock assembly because it is a tight fit and not enough room for two hands to fit to provide a bit more leverage when pulling the power lines out, but once its out it is easy to install the new one and reattach the strike plate frame and top of the washer. Plugged back in and we were back in business. This $50 part ended up saving us at least $300 in repair fees to get it working again.

Incredibly fast shipping - arrived in less than 2 days - which was really helpful as we were unable to use the washing machine until we were able to get this fixed. Excellent pricing as well. Couldn't be happier I found this site and the product I needed so easily.
Parts Used:
Door Lock Assembly
  • Lauren from CARLSBAD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Hot water valve was leaking
After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.
Parts Used:
Washer Hot Water Inlet Valve
  • Rick from KERRVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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The hot water inlet valve started to leak.
To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.
Parts Used:
Washer Hot Water Inlet Valve
  • Brian from CLEVELAND, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Washer would not start, but if you disconnect it and plugged it in it started without pushing start button
It was easy to remove the rubber gasket to get at the door lock. Removing the door lock and replacing was simple enough, but getting the metal ring securing the gasket was cumbersome and challenging. This took most of the time.
However, after replacing the door lock it was obvious that this was not the problem. I had to remove the new part and replace the old one.
For future, it was the pob circuit board that was defective and had to replace it. Apparently this is not an uncommon problem as there are a number of UTube videos about this.This job was more involved and took me over an hour and resolved the issue.
Parts Used:
Door Lock Assembly
  • DENNIS from EAST MEADOW, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Drain water was not being fully pumped out, leaving foul water in the tub and wet clothes smelling like sewage.
I removed the top of the washer, pried the front control panel off (pull a couple of electrical connecters or just rest it on something), separated the tub sleeve from the front panel and then removed the front panel (two screws). To remove the pump - just remove a couple of hoses, two wires and slide it out of the clip below. Reverse the process to install. A little daunting if you haven't done something like this before, but easily do-able once you get past your fears. A service call would cost much more than the $60.00 it took to get the part to my front door. This worked out really great - my wash smells fresh once again and my wife has moved on to the next project on her honey-do list!
Parts Used:
Washing Machine Drain Pump
  • Myles from Kingston, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Error code DE
Followed instruction from you tube. Removed gasket holder, then gasket by door switch assembly then replaced with new assembly!
I am a 63 woman and found this easy to do, with help from you tube guy.
Parts Used:
Door Lock Assembly
  • Mark from SOQUEL, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Door handle broken and need to be replaced.
After reading thru previously posts by other people, I started:
1) Took pictures of inside door, the hook that involve with the handle and the hinge. So they would be very helpful as needed later.
2) Removed the whole door from the combo and lied it down,
3) Disassembled the door and took a few more pictures,
4) Replaced the handle,
5) Took a look at the picture of the hook in (1) then jammed the hole with a piece of card board that cut to fit the hole. Used tape to secure the card board. Made sure the hook was secured/tighten. (This step is very important because it will make the spring works with the handle properly later!)
6) Reassembled the door,
7) Removed the card board from the hole in step (5). If the hook was tighten as before you start, it will be ok. Meaning the spring was resting properly on the inner door behind the handle (If the hook is not tighten then you have to redo steps (3), (5) and (6) again), and
8) Made sure the handle and the hook were working properly.
I think If you follow the steps above it will be easier and faster to replaced the handle!
Parts Used:
Washer Handle
  • Adisak from BROOKLYN, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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Water Intake would not stop
Replaced intake valves. Second time, LG repair couldn't handle it. As a note never buy LG, no reliable service, badly engineered machine.
Parts Used:
Pressure Switch Assembly
  • James from HOUSATONIC, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Broken Handle
Removed the door by undoing two hex nuts. Then removed the plastic cover over the glass and attached to the metal door frame. Broken part easily came out. But putting back together took two phone calls to you and finally getting the video from you that showed that the tension on the door spring was induced by the attachment of the outer plastic piece. The the spring worked as it should and I could easily return the door to it's place on the machine. I now know how to fix this when it breaks the next time.
Parts Used:
Washer Handle
  • Jeff from LOS ANGELES, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Original handle broke off
My husband couldn't fix it. We called our Handiman/repairman. He had a difficult time and took 2 hours. $197.00 charge. This handle does work better than the original.
Parts Used:
Washer Handle
  • Janet from RESTON, VA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Wrench (Adjustable)
2 of 5 people found this instruction helpful.
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Error code "EO", Drain Pump not working
I followed the video on the PartSelect web site for this repair and it went just fine. I also replaced the drain hose while I had everything apart. Thank you PartSelect, same day shipping. Arrived within 3 day's and your video was spot on.
Parts Used:
Washing Machine Drain Pump
  • Stephen from DEMING, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 of 2 people found this instruction helpful.
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Pump stopped working
Followed the video instructions provided.
Parts Used:
Washing Machine Drain Pump
  • Martin from Pie Town, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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BROKEN HANDLE
It's easy, I removed the two bolts that hold the door hinge on, placed the door on a protective surface, removed the screws that hold the cover on, remove the cover, take the old handle and spring out , replace with the new part and reverse the assembly.
Parts Used:
Washer Handle
  • Steve from LAND O LAKES, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
Parts Used:
Washer Hot Water Inlet Valve
  • john from pearl river, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
Parts Used:
Washing Machine Drain Pump
  • Patrick from Ronkonkoma, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM3477HW
46 - 60 of 125