WMH31017HB10 Whirlpool Microwave - Instructions

Two Mounting plates # PS12074431 were sent to me and both do not fit.
Model number MMV1175JZ-0
Serial number TRX-17. 24546
Manufactured April 2020
Contacted Maytag and even sent pictures to show the problem with alignment of the mounting plate not fit in the back of the microwave.

I removed the broken tray and ring-turn and replaced it with the new
Service was fantastic, parts were ordered one day and received the next

Loosened but did not remove screws that held up microwave over range,removed grill on top by loosening screws that held grill in place.removed small mesh grill on right side of microwave, this gave me access to capacitor ,diode is connected from one lead of capacitor to a metal plate ground,Disccarged capacitor to ground by shorting terminals to ground using a thick insulated screwdriver.Since the diode was screwed to the top of the metal plate I cut it out with a pair of side cutters .I then connected the new diode to the capacitor with my long nose pliers and groonded the other end to a more accessible part of the metal grounding plate.I then replaced all parts in reverse order.Works like a charm.

I had the help of a handyman, I'm 75 years young but not handy with tools

Removed turntable
Place support ring in track
Place turntable on support ring.
Easy, peasy!

Unplugged the microvave, removed the phillips screw holding the right hand section of the microwave in place (Note: This screw is found by looking through a vent opening in the TOP of the microwave body.). Lifted up and out on the right hand section of the microwave. At this point the right hand section is completely unattached to the microwave body. Unplugged all of the polarized wiring harnesses and removed the screw holding the green wire to the board holder. Removed the screws holding the board to the right hand section and installed the new board. Reversed the procedure to put the microwave back together. Note: Look at and manipulate the keypad ribbon recepticle on the new board to see how to remove and reattach the ribbon, if needed.

Repair unsuccessful because they sent the wrong part, even after I questioned their selection. It is amazing how a company as large as Whirlpool cannot clearly indicate to the people who work for them how to order the correct part. The fault lies not in the individual who is putting the order in but with the company who cannot take the time to make sure that person is successful in completing their job. Will never buy a product from this company again.
As far as the shipping is concerned. It took forever, just to find out that the part was incorrect.
Better luck next time. right?

Since I have All Whirlpool appliances in the home, the only one not a Whirlpool was a counter top dishwasher that looks exactly like it could be a Whirlpool and so not to be the odd unit out, I labeled it with with a Whirlpool logo nameplate on the face of the door. Now everything matches perfectly and all in the same exact color white too.

Just measured and marked where the plate was to be located, cleaned that part of the surface, peeled the backing and carefully placed the logo name plate in place and pressed it on. Voila. Done and looks original as well. Call me the big, deep fakearooski.

Removed the top screw holding the control face. Lift up on control face and tilt outward to unplug wires and remove green ground wire screw. Place unit on a flat surface and remove flat wire plug by squeezing tabs and lift up slightly then remove flat wire. Unscrew screws holding PC board. Then reverse order the install of the new PC board and install unit on to microwave.

took the front right side of the microwave off took the oldcontrol board out and install the new one apiece of cake

I removed the microwave to install a back splash and found the support edge on the backplate had broken off and was missing. I searched for parts for the microwave and found them on PartsSelect.com. Easy to order, and was shipped promptly.

Once the part arrived, install was simple, lining up the existing holes. The only hard part was setting the microwave up on the bracket due to the weight and awkwardness of the microwave.

Overall a very simple repair.

Took out turntable and swapped out old one with a new bright and shiny
New one, ring that is. It was easy using the part from parts select
Thanks
Paul

removed perimeter screws from the bottom side and the lower cover is hinged at the wall side. Motor is visible and easily removed with two screws. Take of the old one, install the new one, and reverse the procedure to put the bottom cover back in place. Will nee helper to hold one side of the bottom until couple of screws can be put in on the other side.

After removing the over-the-range unit (no small feat!) I had to figure out how to open the case (good puzzle!). Capacitor had already discharged, so it was very easy to reach in, pop the old fuse and install the new one! As per your advice, I found out I was a "28%-er"! Upon re-installation, the microwave "sprang to life"!! Thanks, "Part Select"!! I was already shopping around for a new machine! (Now if you could only tell me an easier way to re-mount this heavy beast over the stove!!!)

Ordered a new motor. Removed the outside trim of the oven-microwave combo. 2 screws at the bottom of the trim. Removed the screws that held the combination micro and oven unit in place. Removed the top and bottom black plastic grill of the microwave. 3 screws each. Pulled the entire unit out about 1 inch exposing the screws at each side of the microwave that hold it in place.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.