This friction damper assembly in your washer stabilizes the tub or drum. It absorbs the movements and vibrations during the spin cycle to keep the machine steady and reduce noise. It connects the tub to the cabinet. If the assembly is broken, your washer may be excessively noisy or shaky. This genuine OEM replacement part is sold individually, and separately from the shock absorbers.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving
This part works with the following products:
Washer, Washer Dryer Combo.
Part# ACV72909503 replaces these:
ACV72909501
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★★★★★
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Ron M - January 16, 2019
Verified Purchase
Worked as expected.
Psrts arrived without damage. Was very upset with shipping delay as delivery took 11 days. You stated your average delivery was 1.8 days. My wife screamed at me for days with no washer due to your inability to deliver as you claimed or even close to what you claimed. I was not expecting 2 days but 11....cmon.
Sincerely,
January 17, 2019
Hello Ron, Thank you for the review. Sorry the order took longer then expected. The average delivery time is for the standard shipping method. Checking the order you choose and paid for the Economy shipping. Sorry for the confusion.We are available by phone, chat or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.
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Customer Repair Stories
Average Repair Rating: 2.1 / 5.0, 2 reviews.
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Washer drum extreme vibration when spinning
We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.
Tema from STATE ROAD, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Noise and vibration when spinning
Used a video to explain how to do repair. Video showed about 1 1/2 hours, took probably 4 hours at least. Bearings were very difficult to remove and were in very bad shape for a 4 1/2 year old washer. We were very lucky and did not have a spider that needed to be replaced. All and all not to bad of a repair, but without the video we found
... Read more it would have been a guessing game of how to do the repair. Parts all worked well and the washer is now quiet as a mouse in the spin mode. Spending $200.00 instead of a new washer was the goal and it was completed. Here's hoping to more than 4 additional years before another repair is required.
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3 questions answered by our experts.
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Jerry
March 3, 2018
Does the assembly come with all 3 shock absorbers and hinges, or must they each be purchased separately?
For model number WM3670HWA
Hello Jerry,
Thanks for your question. The shock absorbers are sold individually. The hinges are sold individually under part number PS7321743.
I hope this helps.
Hi Nyla, Thank you for the question. The Shock or the Friction Damper Assembly helps support the tub and prevents it from banging around when in use. Hope this helps!
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Richard
November 18, 2022
MY LG washer is shaking and moving. I need to replace the dampers (shock absorbers) How many dampers are required in this model?
For model number WM3670HWA
Hi Richard, thank you for getting in touch. Your model has three shock absorbers, part number PS11707466. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
