Part Location Diagram of W10861000 Whirlpool Detergent Dispenser
See part 6 in the diagram
( Grid squares measure 1x1 inch )
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Detergent Dispenser W10861000

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★★★★★
19 Reviews

Rated by 7 customers 

Really Easy 

30 - 60 mins 

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$ 96.36
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PartSelect Number PS11731570
Manufacturer Part Number W10861000
Manufactured by Whirlpool for Whirlpool, KitchenAid, Maytag, Amana
Product Description

Detergent Dispenser Specifications

Detergent dispenser W10861000 is an original equipment manufacturer (OEM) part that fits some Whirlpool, KitchenAid, Maytag and Amana dishwashers. Detergent dispenser W10861000 attaches to the inner door panel and holds the dishwasher detergent and rinse aid in covered compartments. This dishwasher detergent dispenser measures approximately 5 inches wide and 4.5 inches high.
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Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly
This part works with the following products:
Dishwasher.
Part# W10861000 replaces these:
AP5999391, W10620296, W10620298, W10620299, W10861000VP
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Customer Reviews
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★★★★★
★★★★★
19 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.7 / 5.0, 7 reviews. What's this?
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Dispenser Slide Lid Missing
After Accessing Inner Panel of Door. Opened 8 Small Tang Clips Holding Unit. Cleaned Surface and Straightened Tangs. Popped Unit In Securely & Reassembled. Cleaned Drain Strainer to Load & Wash !
  • Terry from Mertens, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 3 people found this instruction helpful.
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Replacing the soap/rinse dispensing module in front door of dishwasher
1. Remove front of door with torx screws around inside top and sides of door.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
  • Tom from CANBY, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Worn out detergent dispenser
Total repair time after watching videos was 53 minutes. I estimate I saved between $200 to $300 by doing this myself. If you have any DIY skills, don't hesitate to replace the detergent dispenser yourself.
  • Greg from KENT, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Detergent dispenser latch broken
Replaced the detergent dispenser module by first unscrewing the front outer cover from the dishwasher and removing it, then by unplugging the old detergent dispenser, then by bending the metal latch clips outward to remove the old detergent dispenser, then by bending the metal latch clips inward before inserting the new detergent dispenser, plugging the new one into the wiring harness then re-securing the front outer cover of the dishwasher door.

This repair could be done in under 15 minutes but my dishwasher is so old that there was a lot of gunk built-up around the screws that hold the front cover on that I wanted to take my time cleaning up real nice.

The detergent dispenser is VITAL for getting dishes clean. Without it working properly, the detergent will be removed from the wash during the pre-wash/soak function and your dishes will not come out clean. I HIGHLY recommend doing this repair if your detergent dispenser is not working, and I had a great experience with www.PartSelect.com
  • Benjamin from KNOXVILLE, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Detergent door was not locking closed
Super simple.
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.

Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.

Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!
  • David from Swanzey, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 13 people found this instruction helpful.
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Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.

Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
Other Parts Used:
Dishwasher Upper Rack Adjuster Detergent Dispenser
  • Eldon from MEQUON, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Door gasket came off and bound up door
Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same
  • Dennis from APACHE JCT, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Questions and Answers

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CYNTHIA
November 16, 2017
The spring for the sliding soap dispenser door had broken. Will i need to replace the entire dispenser or can i just get a new spring? If i do need to replace the dispenser, is this something that i can do myself or does it require a technician? If i can do it myself, are there directions on this site or with the part that can guide me through the process?
For model number WDT780SAEM2
PartSelect logo
Hi Cynthia, Thank you for your inquiry. The spring is sold with the dispenser. You should be able to to do the repair yourself. There is a video on our website that you can reference on how to install the dispenser. You will find the video under part number PS11746408. I hope this helps. Thank you and have a great day!

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Gary
August 8, 2017
Reference part# w10861000, soap dispenser ---- the gasket for the dispenser has come loose twice. Do i need a new dispenser? What causes the gasket to come loose?? thank you.
For model number KDTM404EBL1
PartSelect logo
Hi Gary, Thank you for your inquiry. The gasket for the dispenser is not sold separately and you would need to replace the dispenser in order to get a new gasket. From information I have reviewed, you may also be able to use some gasket cement to keep the gasket in place. I hope this helps. Thank you and have a great day!

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Steve
April 11, 2019
Is there a "dishwasher soap and rinse aid door replacement kit" for this model? Or do I need to purchase the entire soap dispenser?
For model number WDT780SAEM2
PartSelect logo
Hello Steve, thank you for your question. On your model you would need to replace the entire Detergent Dispenser part PS11731570.

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Ken
January 2, 2018
The issue that I have with the soap dispenser relates to the door only and not the entire dispenser. There is a u-tube video dated 11/16/2016 that indicates that there is now a "dishwasher soap and rinse aid door replacement kit" which provides the door assembly and spring only and that the door can simply be snapped off and replaced without having to replace the entire dispenser. I could purchase the entire dispenser, but the door and spring assembly are supposedly available separately as a kit. Can you provide the part number for the kit so I can avoid buying the entire dispenser [part w10861000]
For model number KDTM354DSS4
PartSelect logo
Hi Ken, Thank you for the question. The kit only works on particular model numbers, checking the model number provided they do not offer the kit for the door and spring. This model only offers the full dispenser. Hope this helps!

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Barbara
August 6, 2018
I need the plug that stops the rinse solution from runnng out of dispenser.
For model number WDF760SADM2
PartSelect logo
Hello Barbara, thank you for your question. The rinse aid cap for your specific model is not available as a separate part. You would have to order the dispenser which is part number W10861000. I hope this helps!

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Cheryl
October 3, 2017
I have a question in reference to part #w10861000. The gasket has come off my dishwasher's soap dispenser, and i do not know how to replace it. It appears to be in good condition and i do not want to buy a whole new dispenser just because the gasket came loose. Any tips? Thanks for any help you can give.
For model number MDB4949SDH2
PartSelect logo
Hi Cheryl, Thank you for your inquiry. The detergent dispenser gasket is not sold separately and is sold with the dispenser. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Karan
November 19, 2018
What is the return policy? If we replace the soap dispenser and the dishwasher still does not work, can we return it.
For model number kdte104ess
PartSelect logo
Hi Karan, thank you for your question. We have a 30 day Return Policy. More information can be found here: https://www.partselect.com/Thirty-Day-Returns.htm. Parts must be in resaleable condition to qualify: - “Resaleable” means that the part must not have incurred damage, such as signs of installation by the customer, marks, or scuffing. - Part must also be in its original packaging to be considered resaleable. Please inspect part before removing from its packaging, as this can cause return to be rejected. - Electrical parts are subject to additional scrutiny. - Rejected returns cannot be shipped back to customers. I hope that helps. Good luck with your repair.

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Ron
July 20, 2021
The spring in my soap dispenser door came out but is not broken. Can i reinstall the spring? If so, what do i need to do to access the inside of the sliding door without breaking it. Thanks
For model number WDT750SAHZ
PartSelect logo
Hi Ron, Thank you for your question. If the spring has come apart from the dispenser, then the dispenser will need to be replaced. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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Marie
January 11, 2020
Just moved in and have this Electrolux. Need to know what the small "latch" on the detergent & the Jet dry door does.
For model number KDFE104DSS5
PartSelect logo
Hello Marie, Thank you for your question. The latch keeps the cover on the dispenser secure while it dispenses during the wash. We hope this helps!

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Christy
January 13, 2018
I need to replace the soap dispenser door on my dishwasher. There is a youtube video dated 11/16/2016 that indicates that a "dishwasher soap and rinse aid door replacement kit" is now available. I have looked through the Whirlpool parts for this piece and didn't see it. Can you tell me if this is available for my model, and if so provide the part number for the kit, so i can possibly avoid replacing the entire dispenser? Thanks!
For model number WDF760SADT2
PartSelect logo
Hello Christy, Thank you for your inquiry. Only the full dispenser is available for your model. Hope this helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11731570
Manufacturer Part Number: W10861000
Brand
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Description
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Amana
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Jenn-Air
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Jenn-Air
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Jenn-Air
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Jenn-Air
JDB9800CWP3
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KitchenAid
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